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Jeffery W. Lagges, President, ALLDATA and Vice President of AutoZone
Jeffery W. Lagges was named President of ALLDATA in September of 2007. He is also Vice President of AutoZone. Under his direction ALLDATA has enjoyed market leadership in providing diagnostic and repair information, and has expanded its product offering to include enhanced, integrated shop management, electronic customer relationship management tools, and electronic parts estimating and ordering. He also oversees AutoZone's eCommerce initiatives and created the AutoZone.com portal, the first Internet site in the industry to offer tools and services to the automotive service professional, the do-it-yourself consumer, and the "do-it-for-me" consumer seeking professional repair services.
Prior to re-joining ALLDATA, Jeff was Executive Vice President of Product Development for iCARumba, where he was chief architect of product design, content and industry development. Jeff has 12 years' shop floor experience working as shop manager, service writer, staff trainer, large fleet manager and electronic diagnostic and drivability technician. Jeff's previous and current certifications include ASE, California Smog License, IM/240 Train the Trainer, GM Advanced Electronics Training and Total Quality Management, and he has been an active participant in industry affairs.
Kevin Culmo, Vice President of Finance and Operations
Kevin started his career at ALLDATA in 1999 as Senior Financial Analyst, bringing eight years of expertise in strategic planning, and financial analysis. He was promoted to Manager of Finance and Analysis in 2003 and again promoted to Director of Business Planning and Administration in 2005 and to Vice President of Finance and Operations in 2007. Kevin holds a Bachelor of Science in Finance and a Master's in Business Administration from California State University, Sacramento.
Steve Gill, Vice President of Program Development
Steve has over 20 years of marketing management and product development experience in the automotive and high tech industries. Before re-joining ALLDATA in 2002, he was Vice President of Product Planning and Development at Autopartner, Inc.
Kerry Keller, Vice President of Sales
Before beginning his career in sales, Kerry was employed as an ASE Certified Tech honing his technical skills in drivability and diagnosis. Kerry moved into sales with Sun Electric and then to Allen Test Products before joining ALLDATA in 1994. Kerry has over 17 years of Sales Management experience and many more years of experience in the automotive aftermarket. In recognition of the value that ASE certification offers, Kerry recently completed the ASE Parts Specialist certification in support of the AutoZone Commercial program.
George Cusack, Vice President of Production
Before joining ALLDATA in 1997, George worked for Output Technology Solutions and Apple Computer. George earned his degree in Industrial Management from Northeastern University.
Robert McBride, Director of Operations
Robert joined ALLDATA in 1999 as Manager of Order Processing and Collections. Prior to becoming Director of Operations, his titles included Senior Financial Analyst and Manager of Operations. Previous experience included Branch Manager for National Credit Service. Robert holds a Bachelor of Science degree in E-Business and is currently pursuing an MBA.
Helene Ton, Director of Marketing
Helene brings to ALLDATA 14 years of expertise in Strategic Marketing, Product Marketing and Marketing Communications. Most recently she held several consulting positions assisting Global Fortune 1000 and Small Business organizations to develop and strengthen their Marketing Strategies and Branding. Helene also served as a Marketing executive for leading corporations such as McAfee.com, American Power Conversion and SoftBank.
Tim Dietler, Director of International Production
Tim started his career at ALLDATA in 1991 as an Automotive Technical Editor. He was promoted to Project Manager in 1997, and then promoted to Director of International Production in 2000.
Tim has 16 years of experience working as a shop foreman, service writer, and technician. Tim’s previous and current certifications include ASE Master Automobile Technician, ASE Master Medium/Heavy Truck Technician, California Smog, Brake and Light License, Total Quality Management, and he has been an active participant in industry affairs.
Alan Kain, Director of Customer Support
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Alan is committed to “Providing a Positive Customer Experience” for ALLDATA subscribers. He first joined ALLDATA as a Customer Support Representative in 1992. Before being named Director of Customer Support in 2000, he variously served as the department’s Manager, Technical Support Specialist and Program Manager of Business Applications. Alan’s prior experience includes 15 years in dealership parts & service as a wholesale salesman, counterman and manager, specializing in “driving business to the shop.”
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