A customer drops their vehicle off with the malfunction indicator light on. With the clock ticking down on your one-hour diagnostic time, you pull numerous trouble codes then jump directly into the factory diagnostic test procedures. In the end, the test results yield no concrete answers.
This would be a great time to bounce some ideas off another tech or discuss previous experiences with the same problem. This would be a great time to use ALLDATA® CommunitySM!
Inspired by Exceptional Customer Service
The roots of ALLDATA Community run deep. From the time ALLDATA opened its doors in 1986, technicians, repair shop owners, and others began relying on our Library Research team of experts to supply additional diagnostic and repair information.
Anyone familiar with ALLDATA knows that our customer service is second to none. Now, we’ve taken that service one step further. ALLDATA Community is a professional forum created to provide technicians with access to the experience and expertise of thousands of other professional techs. ALLDATA Community is a place where techs and shop owners can discuss real life issues and pool their knowledge to quickly come up with an answer.
Enhanced by an Unbeatable Automotive Diagnostic Team
In traditional ALLDATA style, we’ve taken Community beyond what you can expect from any other automotive repair forum. We have on-site diagnostic experts with diverse backgrounds, who can offer advice on a wide variety of diagnosis and repair subjects. So, not only do you get assistance from your peers, you have access to the seasoned pros of the Automotive Diagnostic Team.
ALLDATA Community is Your Community
ALLDATA Community has become an overnight success with little or no promotion of the site. Contributors to the forum have already grown to over 4,000 active users, with access to over 300,000 ALLDATA technicians and an extensive, verified repair database. Community allows you to quickly find archived repairs based on the year, make, model, engine, transmission, symptom or Diagnostic Trouble Code (DTC). If you can’t find a relevant question that has already been asked and verified by a Community member, you can easily post a question of your own, upload an image and state what diagnostics you’ve already tried and your results.
As you know, the only constant in this business is change, and as the automotive industry continues to transform itself, ALLDATA Community will evolve to meet new needs. There will be continuous enhancements, such as a rewards program for top contributors and most creative solutions. As it grows, ALLDATA Community will continue to be a vital information exchange to help you meet your daily challenges.
Best of all – ALLDATA Community is included in your ALLDATA Repair S3000 subscription and soon, ALLDATA Repair (Pro). You can post a question, search verified repairs, or lend your expertise to answer questions. Join the Community today and offer your experiences and insights. Community benefits everyone and your contributions will ensure its success!
Meet Just a Few of the ALLDATA Community Diagnostic Experts
“OEM manuals can leave a lot of blanks or take for granted that some diagnostic procedures are just understood, which leaves major holes in the information. Therefore, experience and knowledge-sharing are the only ways to get to the root of many complicated vehicle diagnostic problems.”
Automotive Diagnostic Consultant; ASE Certified Master Automobile Technician; ASE L1 Certified; California Certified Smog Inspection & Repair Technician; SQAMD Certified Air Conditioning systems instructor; Certified Automotive Master Instructor; Former shop owner and certified business consultant. Working in the industry since 1977.
“I enjoy being on the ground floor with ALLDATA Community and I’m so pleased to work with such a professional, top notch team. Because of our varied automotive backgrounds, when one of us faces a particularly difficult diagnostic problem, we are able to pool our collective knowledge and quickly come up with a viable solution. We love helping other techs and ALLDATA customers get an amazing benefit –a team of virtual master techs in the shop!”
Automotive Diagnostic Consultant, ASE Master Automobile Technician, Nissan Master Technician, ASE L1 Certified, AA Degree in automotive technology, Senior Automotive Editor, Former UTI diagnostics & emissions instructor. Working in the industry since 1977.
“We know a whole day is too long to wait for an answer, so the ALLDATA Diagnostic Team is monitoring the site continuously. When you use ALLDATA Community, you can expect to get a response to your question posted within hours.”
Automotive Diagnostic Consultant; ASE Master Automobile Technician; Nissan Master Technician; ASE L1 Certified, California Smog Technician; California Bureau Certified Smog Instructor; former shop owner and advanced diagnostics instructor. Working in the industry since 1975.
“I’m really excited to see ALLDATA Community grow so quickly,” comments Diagnostic Consultant Guy Simons. “The positive feedback from the shops we have helped has been phenomenal. Countless technicians have also commented about how easy the Community website is to use and how many verified repairs have been posted.”
Automotive Diagnostic Consultant; ASE Certified Automobile Technician; ASE L1 Certified; California Smog Technician; California Bureau Certified SMOG Instructor; Instructor of the Year. Twenty+ years in the industry.
“Diagnosing vehicle issues was always fascinating to me and I found that I am really good at it. As a hotline technician, I still learn new things daily from other technicians. There’s always someone calling in with new tips and tricks.”
Automotive Diagnostic Consultant, Québec, Canada; CPA – First Class Certification; Environmental Qualification: Halocarbons; OBD3 hotline technician.
Click Here to learn more about ALLDATA Community today!