Are young technicians an endangered species? Brian Canning, a columnist with Motor Age, thinks so. He wrote a thought-provoking article sharing his opinion that, unless shops change their approach to work and communication, millennials will not be jumping in to fill the roles of retiring technicians.
Millennials are defined as those born between 1982 and 2005. They are and will be entering the workforce in increasing numbers. But millennials were raised differently than their parents and previous generations. Canning says that, “In millennial thinking, suffering is not part of the learning curve. Millennials want to be on a team and believe that everyone can and should contribute. They grew up in the era where everyone got equal time and opportunity to play.” This is in contrast to technicians working today, who had to “pay their dues” to move up the ladder.
Canning offers suggestions of different ways to engage with millennials. One is to pair a new technician with a senior technician—under the right circumstances, with the right parameters. Check out the article and let us know what you think.