ALLDATA has been the technology leader in the aftermarket for more than 28 years. In January, the company launched ALLDATA Mobile – an innovative product designed to drive greater efficiencies and profitability throughout a shop’s operations. In a previous ALLDATA News article, Paul Marshall, Mobile Product Developer, discussed the development process, release, launch, and vision behind the application.
When the initial Android version of ALLDATA Mobile was introduced, it offered basic diagnostics. In this follow-up interview, we asked Marshall how the application has evolved and what new features have been introduced to provide a deeper, more engaged repair experience for the shop. Here’s what he had to say:
ALLDATA: So, I understand there are some additional features included in the product since we last spoke. How will these improvements benefit a shop?
Paul: Yes. Since we launched in January, we’ve released five updates to ALLDATA Mobile, including enhancements to both repair information access and vehicle connectivity.
We are continually improving access to our repair information. Now, search results are instant and grouped by information type, such as:
Service and Repair
Parts and Labor, etc.
‘Information is displayed as the user types it in; no more using a Submit Button. This is a considerable improvement over the previous version, and will reduce time spent searching for needed information. We have also added Bookmarking of repair articles.
VIN Barcode Scanner
Another new convenience feature is our VIN barcode scanner. For older vehicles that do not support VIN access through the OBDII port, users can select the Scan Icon, aim the tablet camera at the vehicles barcode, then decode the VIN, while never losing the connection to the vehicle.
Freeze Frame Data
To further expand diagnostic capabilities, ALLDATA Mobile offers the ability to access Freeze Frame data and save it to the users account under the connected vehicle’s VIN. As with P Codes, we included a direct link from the Freeze Frame information to the associated diagnostic article.
We also added Emissions Readiness Monitors for pre-checking a vehicle’s emissions system.
ALLDATA: What features do you feel will most excite the shop owner and technician?
Paul: The most exciting thing about ALLDATA Mobile is not any one piece, but the whole. ALLDATA’s OEM information and the repair industry are natural fits with the potential of tablet/app technology. With all the compiled features of ALLDATA Mobile, including linking vehicle data to ALLDATA Information and having the ability to save diagnostics data tied to VIN within a user’s account, the possibilities with this product line are tremendous.
ALLDATA: How do you determine what to add next?
Paul: Development is constant. While our primary vision is linking vehicle diagnostics data to ALLDATA repair Information, we continually reach out to monitor our customers’ pain points. This is why we accelerated the VIN scanning capabilities. As simple as it sounds, there is a measurable amount of time spent on the accurate selection of a vehicle’s year, make, model and engine.
ALLDATA: What were some of the challenges you faced while creating this new version?
Paul: Our main challenge has been developing diagnostic features compatible with the tens of thousands of OBDII vehicles on the road. We need to ensure that a new feature will work on all these different platforms.
ALLDATA: What problems will ALLDATA Mobile solve?
Marshall: Our goal is to optimize the role ALLDATA repair information plays in the repair process, including a shop’s scarcity of time and the need to consolidate tools required to repair vehicles. We need to offer a tool that increases bay volume and consolidates diagnostics capabilities and repair information needs, while building a historical diagnostics database to assist with future repairs.
ALLDATA: What’s next?
Marshall: We will continue to add increased diagnostics features beyond the basic level, which includes the ability to access non-standard Diagnostic Trouble Codes. Also, we are in the process of integrating ALLDATA’s Community and the ability to search confirmed fixes, or submit repair questions to our in-house diagnostics experts.
Please stay tuned. Our development team is constantly responding to the needs of our subscribers while adding considerable value to ALLDATA Mobile.
ALLDATA: The vehicle repair business is changing for the better, and ALLDATA Mobile is one reason why. Moving cars through the shop is one thing. Making sure those cars are repaired promptly and properly is another. Having all the data on any given vehicle — data that is portable, easily accessible, searchable and effortlessly stored on a vehicle – is the best!
ALLDATA and ALLDATA Repair are registered trademarks and ALLDATA Mobile is a mark of ALLDATA LLC. Android is a trademark of Google, Inc. Apple and iPad are trademarks of Apple, Inc. registered in the U.S. and other countries. All other marks are the property of their respective holders