What is the Best Automotive Technical Training Solution for Your Shop?
by Wallis Miller, Lead Developer/Training AnalystApril 2013
Nearly everyone can agree that training can be a good thing. It helps employees become more proficient and efficient, reduce ‘come backs’, and increase customer satisfaction. The more up-to-date your technicians’ skills, the greater the variety of vehicles they can repair. Training is clearly a good investment.
Does formal training fit into your budget? You do the math.
Online training for certification in a single automotive system can cost $1000 to $2000 for one technician. OEM training that is done at your shop can cost around $220 per day, per technician, and may be limited to dealerships only. If you have the budget to support these types of training courses, then these options can be a great investment. But if you have a technician who needs immediate access to more affordable automotive technical training, what other training options are out there?
If you or your techs need training that is less formal than attending an OEM seminar, but is more structured than having them review the service and repair articles, consider online classes.
You can find information on training if you visit an OEM website. Some manufacturers restrict training access to authorized dealerships, but others offer training to independent shops. The cost varies widely from $60 to $90 per single subject course, to “Free with a site subscription” for online courses, and more for classroom training as previously mentioned.
There are other resources you may not be aware of. Part of the OE information found in ALLDATA Repair® and ALLDATA Collision® can help a technician gain a better understanding of a particular system. For example, Ford provides an extensive overview of the brake system under the ‘Description and Operations’ category, as well as an excellent introduction to understanding wiring diagrams under ‘Diagrams – Diagram Information and Instructions’. Even the actual Service and Repair procedures can be used as “study” material. Resources like this are great for the technician who needs a ‘little bit more’ to increase his or her skills.
As you research training solutions for your ship, consider the ALLDATA Training Garage (SM) as another resource for online training. Our training product is designed for the shop that wants professional level instructional material at an extremely affordable cost. All of the courses offered at training.alldata.com were developed by the Raytheon Professional Services, the same company that develops training for several major automotive manufacturers and that provides instructional material to industry wide automotive training and technical facilities.
Here is a list of resources on the web:
These are the most recognized organizations regarding training in the automotive repair industry. You can find information about vocational/technical schools, certification test preparation classes and other related sources.
Each of the manufacturers offers different training resources, from general automotive technology to training on specific year, model, engine systems and components. Some manufacturers offer training to dealer technicians only, or will allow independent shop techs to take the training without ‘official’ certification. Other manufacturers offer training to anyone who pays the fees. www.oemonestop.com – a ‘jump off’ link to 35 major automotive manufacturers’ websites provided by the National Automotive Service Task Force (NASTF)
Here are some of the manufacturers’ websites: www.techinfo.honda.com – click on ‘Service Information’ and select the Training Info tab at the top www.motorcraftservice.com – training information on Ford, Lincoln and Mercury, can be found under Technical Resources – ‘Subscription Products’ www.acdelotds.com – click on ‘GM Tech info’ to access training information for GM, Hummer, Isuzu, Pontiac, Saab and Saturn mitusubishitechinfo.com – click on ‘Technical Training Material Overview’ to access a searchable database of training materials and information. There is also a link to purchase training materials without a subscription to the site. www.nissan-techinfo.com – select your country from the map, then click on the Technical Training link techninfo.toyota.com – you can find a link to training information at the bottom of the login page. This site will also refer you T-Ten, the Toyota Educational Network for schools providing training specifically for Toyota, Lexus and Scion.