25,000 Automotive Repair Shop Appointments made through ALLDATA Market ALLDATA’s online customer relations product helps auto shops retain loyal customers
Elk Grove, CA – January 7, 2009 – ALLDATA LLC, the leading provider of vehicle manufacturers’ service and repair information for professional repair shops, has announced that 25,000 online automotive repair shop appointments have been made through its ALLDATA® MarketSM product.
“ALLDATA Market is a set of online tools that makes it easy for automotive repair shops to reach customers and potential customers,” explained ALLDATA Senior Program Manager Bob Duncan. “More and more consumers are using the Internet to find services, such as automotive repair shops. ALLDATA Market helps consumers locate a shop, and then they can make appointments online.”
ALLDATA Market provides automotive repair shops with an ALLDATA-hosted website or enhancements to their own site. It is designed to help shops build customer loyalty by proactively sending consumers factory-recommended maintenance reminders and newsletters with very little effort on the part of the shop.
Duncan adds, “This milestone of 25,000 online appointments tells us our technology is making a positive difference to the operations of our customers’ repair shops.”