ALLDATA Achieves Significant Customer Milestone in North America
For the First Time in Company History, ALLDATA Proudly Announces Reaching More Than 100,000 North American Subscribers
ELK GROVE, Calif., – October 19, 2016 – ALLDATA LLC, an AutoZone company and the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, reached a significant milestone in the third quarter of 2016: exceeding 100,000 subscribers in North America. ALLDATA solutions are now available across North America—in the United States, Canada and Mexico.
“The growth in our North American customer base speaks to our emphasis on putting customers first, listening to each and every customer and tailoring products to meet their specific needs,” said Mitch Major, President of ALLDATA LLC. “It’s simple, really. We exist to serve our customers. We’re here to help them run their shops efficiently, serve their customers and succeed. Our team works hard to get it right, and we will continue to deliver the best solutions, from repair information to shop management to personalized support.”
ALLDATA is the global leader in providing OEM-direct mechanical and collision repair information solutions to shops of all sizes. ALLDATA offers a complete workflow of products designed to help shops make fast and accurate repairs, maintain customer satisfaction and increase profitability. That includes the industry’s leading mechanical and collision repair products with OEM-direct vehicle information; a cloud-based shop management system; a tablet-based application to access diagnosis and repair information right at the vehicle; one-on-one technical support from a team of ASE Certified Master Technicians; and online training courses on a variety of topics.
“Car Care Center is a family-owned business with a 47-year history, and we’ve kept our priorities pretty basic—helping people with their cars,” said Lynne Cardwell, CEO, Car Care Center in Sacramento, Calif. “It sounds simple, but to do it, we’ve had to learn and re-learn the amazingly diverse and always- changing technology embedded in vehicles. The one constant we know to expect is change! In this demanding environment, we’ve kept pace thanks to ALLDATA’s updated repair information and easily navigated online resources. Our ASE Certified technicians and service advisors depend on ALLDATA to solve diagnostic problems quickly and to estimate correctly what it really takes to do the job. All of this protects our bottom line. We know ALLDATA understands small business and values its customers as much as we value ours.”
“We are proud to be a partner in the long-term success of so many shops,” added Major. “The ALLDATA portfolio of products is designed to help our customers succeed. We are constantly innovating to deliver what’s needed today, tomorrow and in the future, and we look forward to many more years of contributing to the success of shops across North America.”
For more information about ALLDATA, please visit www.alldata.com or call 916-478-3094.
ALLDATA, founded in 1986 with more than 100,000 automotive repair and collision shop subscribers, is the leading provider of manufacturers’ service and repair information, shop management software and customer relations tools for the automotive repair and collision industries. Professional automotive repair shops across North America depend on ALLDATA for their automotive repair information needs and to purchase parts from more than 3,400 AutoZone Commercial program locations.
ALLDATA Repair® is the leading provider of comprehensive, factory-correct repair information for the automotive industry—and it includes expert repair support in ALLDATA Community. ALLDATA Collision® is the single source of OEM collision repair information, delivering unedited and regularly updated information for structural repairs, mechanical and diagnostic information. The ALLDATA Mobile app, combined with a tablet, makes vehicle information and ALLDATA Repair available right at the vehicle to speed repairs. ALLDATA® Manage OnlineTMis a comprehensive shop management system that offers anytime, anywhere access to create quotes and invoices, electronically order parts, manage bays and technicians and track shop profitability. ALLDATA Tech-Assist provides one-on-one assistance by phone from ASE Certified Master Technicians to help diagnose and solve tough repairs. Visit www.alldata.com for more information.
About AutoZone (NYSE:AZO):
As of August 27, 2016, AutoZone sells auto and light truck parts, chemicals and accessories through 5,297 AutoZone stores in 50 states plus the District of Columbia and Puerto Rico in the U.S., 483 stores in Mexico, and 26 IMC branches and eight stores in Brazil for a total count of 5,814.
AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. IMC branches carry an extensive line of original equipment quality import replacement parts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, and non-automotive products through www.autozone.com, and accessories, performance and replacement parts through www.autoanything.com, and our commercial customers can make purchases through www.autozonepro.com and www.imcparts.net. AutoZone does not derive revenue from automotive repair or installation.