ALLDATA Celebrates 30 Years of Innovation, Industry Leadership and Putting Customers First
ALLDATA Revolutionized the Automotive Repair Industry and Continues to Innovate to Meet Evolving Customer Needs
ELK GROVE, Calif., – May 11, 2016 – ALLDATA LLC, an AutoZone company and the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, celebrated its 30th anniversary this month. ALLDATA was founded in 1986 in Elk Grove, California, with the goal of making it easier for technicians to access the reliable, updated OEM information they need to complete repairs. The company has grown to cover 95 percent of the OEM market, providing accurate, updated information to more than 80,000 customers.
“ALLDATA invented the auto repair information market and we’ve diversified our solutions from repair information to include shop management, mobile repair, experience-based repair information and collision data,” said Mitch Major, President of ALLDATA LLC. “Our customers are the most important members of our team and we strive to offer solutions that make their jobs easier. ALLDATA is continuing to evolve and introduce new products to help shops efficiently complete repairs and get vehicles back to customers. I’m really looking forward to the innovations and evolution ALLDATA will experience over the next few years.”
The first 10 years in ALLDATA’s history were spent building the OEM information database that revolutionized the auto repair industry. Other companies jumped into the market when they saw ALLDATA’s success but ALLDATA has remained the market leader. ALLDATA has always focused on its customers to provide solutions to their repair needs. From its beginning with one product, ALLDATA has evolved to address multiple elements of shop operations. A timeline of significant milestones includes:
1986: ALLDATA Repair launched the automotive repair information market.
1996: ALLDATA is acquired by AutoZone, creating an automotive aftermarket powerhouse.
2007: ALLDATA Collision expands into the collision repair market.
2012: Training Garage, a comprehensive online training resource for shop staff at all levels, is launched.
2013: ALLDATA Europe brings ALLDATA’s market leadership to the European market.
2013: Multiple product launches, including:
ALLDATA Manage Online, a robust shop management system that is accessible anytime and anywhere.
ALLDATA Mobile—the first mobile solution in the marketplace.
ALLDATA Community, the experience-based repair forum that is included in ALLDATA Repair.
2014: ALLDATA Tech-Assist, which provides phone-based diagnostic support from a team of ASE Certified Master Technicians.
2015: ALLDATA expanded to Mexico.
ALLDATA products are currently offered in the United States, Canada, Mexico and Europe. ALLDATA also offers a DIY option for individuals interested in repairing their own vehicles.
“For over 17 years, ALLDATA has played a vital role in driving our shop’s goal of exceeding clients’ expectations,” said Nick Lettini owner of Frank’s Automotive. “ALLDATA helps us constantly evolve our business to meet the ever-changing technology landscape within the automotive aftermarket. Serving our clients with accurate information is the true value of ALLDATA.”
“ALLDATA is a phenomenal organization that created and then dominated the auto repair information market with innovative products and services to make the job of every person in a shop easier so they, in turn, can better serve their customers,” said Bill Rhodes, President and CEO of AutoZone. “I was on the team that helped bring ALLDATA into the AutoZone family 21 years ago. It’s been an amazing journey, working together to put customers first and deliver the parts and solutions they need to run profitable businesses. ALLDATA has had 30 remarkable years in business and the enthusiasm and energy of our team means the next 30 years will be just as significant.”
For more information about ALLDATA, please visit www.alldata.com or call 916-478-3312.
ALLDATA, founded in 1986 with more than 80,000 automotive repair and collision shop subscribers, is the leading provider of manufacturers’ service and repair information, shop management software and customer relations tools for the automotive repair and collision industries. Professional automotive repair shops across North America depend on ALLDATA for their automotive repair information needs and to purchase parts from more than 3,400 AutoZone Commercial program locations.
ALLDATA Repair® is the leading provider of comprehensive, factory-correct repair information for the automotive industry—and it includes expert repair support in ALLDATA Community. ALLDATA Collision® is the single source of OEM collision repair information, delivering unedited and regularly updated information for structural repairs, mechanical and diagnostic information. The ALLDATA Mobile app, combined with a tablet, makes vehicle information and ALLDATA Repair available right at the vehicle to speed repairs. ALLDATA® Manage OnlineTM is a comprehensive shop management system that offers anytime, anywhere access to create quotes and invoices, electronically order parts, manage bays and technicians and track shop profitability. ALLDATA Tech-Assist provides one-on-one assistance by phone from ASE Certified Master Technicians to help diagnose and solve tough repairs. Visit www.alldata.com for more information.
As of February 13, 2016, AutoZone sells auto and light truck parts, chemicals and accessories through 5,193 AutoZone stores in 50 states plus the District of Columbia and Puerto Rico in the U.S., and 451 stores in Mexico, 24 IMC branches and eight stores in Brazil and for a total count of 5,676.
AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. IMC branches carry an extensive line of original equipment quality import replacement parts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, and non-automotive products through www.autozone.com, and accessories and performance parts through www.autoanything.com, and our commercial customers can make purchases through www.autozonepro.com and www.imcparts.net. AutoZone does not derive revenue from automotive repair or installation.