ALLDATA Community – Unlocking the Collective Knowledge of More than 300,000 Technicians for Time-Saving Repairs
New, interactive, highly-responsive environment for technicians to exchange knowledge for diagnosing and repairing vehicles faster — now included with ALLDATA Repair and ALLDATA Collision.
Elk Grove, California – July 17, 2014 – ALLDATA LLC, the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, has launched ALLDATA Community, an interactive, highly-responsive environment for technicians to use to help diagnose and repair vehicles faster.
“Vehicles have become so technologically advanced that having access to accurate information is the best way a shop can succeed these days,” said ALLDATA President Jeff Lagges. “The more channels available to tap into for needed repair information, the better. When the clock is ticking, getting advice from an experienced technician can save the day.”
ALLDATA Community features easy, intuitive navigation and structured searches allowing technicians to view similar problems. A search can tap the collective knowledge of up to 300,000 other technicians. Also, the ALLDATA diagnostic team, a group of ASE Certified Technicians with over 20 years of experience each, continually monitors ALLDATA Community traffic. Repair suggestions can be verified, ensuring the shop is using a solution that was previously successful. ALLDATA Community is included with your ALLDATA Repair and ALLDATA Collision S3500 subscriptions at no additional charge.
By participating in ALLDATA Community, shop personnel can diagnose and repair vehicles faster, saving time and money through enhanced productivity. Technicians can also contribute answers, improving the viability of the collective knowledge-base. “There are thousands of savvy technicians out there who are solving diagnostic and repair problems every day, and many of them are happy to help out their peers,” comments Lagges. “When knowledge is shared, it’s a win-win for everyone and has a positive impact on the entire industry.” ALLDATA Automotive Diagnostic Team Lead, John Lee, describes the value of ALLDATA Community, saying, “OEM manuals can take for granted that some diagnostic procedures are just understood. Therefore, experience and knowledge-sharing are effective ways of getting to the root of many complicated vehicle diagnostic problems.”
ALLDATA, founded in 1986, with more than 80,000 automotive repair and collision shop subscribers, is the leading provider of manufacturers’ service and repair information, shop management software and customer relations tools for the automotive repair and collision industries. Professional automotive repair shops across North America depend on ALLDATA for their automotive repair information needs and to purchase parts from more than 3,400 AutoZone Commercial program locations.
ALLDATA Collision® S3500 is the single source of OEM collision repair information delivering unedited and regularly updated information for structural repairs, mechanical and diagnostic information. ALLDATA Repair® S3000 is the leading provider of comprehensive, factory-correct repair information for the automotive industry. Also available are: ALLDATA® ManageTM, a strategic shop management system; ALLDATA® MarketTM, a web-based shop marketing tool to bring in new and repeat business and the AutoZone® Aftermarket Parts Catalog and AZ PartsConnect® program for aftermarket parts estimating and electronic ordering. ALLDATAdiy.com provides consumers with repair articles, factory technical service bulletins, and illustrations for a specific vehicle, along with a link to ALLDATA-approved repair shops. Visit www.alldata.com for more information.
As of May 10, 2014, AutoZone sells auto and light truck parts, chemicals and accessories through 4,901 AutoZone stores in 49 U.S. states plus the District of Columbia and Puerto Rico and 374 stores in Mexico and four stores in Brazil for a total store count of 5,279.
AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, non-automotive products and subscriptions to the ALLDATAdiy product through www.autozone.com, accessories through www.autoanything.com and our commercial customers can make purchases through www.autozonepro.com. AutoZone does not derive revenue from automotive repair or installation.