ALLDATA Launches Product Updates in Response to Customer Requests Listening to customers continues a long tradition at ALLDATA.
Elk Grove, California – November 15, 2012 – ALLDATA LLC, the leading provider of manufacturers’ automotive repair information and solutions for professional automotive service and collision repair shops, has released upgrades to its ALLDATA Repair and ALLDATA Collision products in response to valuable customer feedback.
“A lot of companies say they listen to their customers,” said ALLDATA President Jeff Lagges. “When we say it, we mean it. From the very beginning, we looked at our customers as partners in the process. We have welcomed their feedback, both complimentary and critical, to help us develop and deliver the best information, management, and communication products in the industry.”
In addition to a fresh look and feel, the new generation ALLDATA Repair S3000 and ALLDATA Collision S3500 user experience has been enhanced with additional customer messaging; expanded, yet simplified search capabilities; improved filtering by information type; and an improved saved article feature. Some functionality has been repositioned for greater convenience. ALLDATA’s legacy repair products also have received updates.
A new “library request” button within both the ALLDATA Repair and ALLDATA Collision products brings up a simplified form for requesting additional or needed mechanical and collision repair data. ALLDATA maintains the largest database of vehicle manufacturers’ repair information in the industry and information is continually being added. But for customers who need help finding procedures for just-released models, pre-1982 vehicles, or other obscure data, ALLDATA Research Library staff quickly responds with needed answers.
“ALLDATA is staffed with people who know the car business,” said Lagges. “We employ many certified technicians, service writers, parts people, and shop owners, as well as people who are actively involved in the industry. We know what our products need to achieve, but we also understand that we can learn from the men and women who are out there every day pulling codes, turning wrenches, and sectioning frames. These updates are the direct result of hearing what they have to say.”
For more information about ALLDATA and its products, please visit www.alldata.com or call 800-697-2533.
ALLDATA, founded in 1986, with more than 80,000 automotive repair and collision shop subscribers, is the leading provider of manufacturers’ service and repair information, shop management software and customer relations tools for the automotive repair and collision industries. Professional automotive repair shops across North America depend on ALLDATA for their automotive repair information needs and to purchase parts from more than 2,200 AutoZone Commercial program locations.
ALLDATA® Collision S3500 is the single source of OEM collision repair information delivering unedited and regularly updated information for structural repairs, mechanical and diagnostic information. ALLDATA® Repair S3000 is the leading provider of comprehensive, factory-correct repair information for the automotive industry. Also available are: ALLDATA® Manage, a strategic shop management system; ALLDATA® Market, a web-based shop marketing tool to bring in new and repeat business and the AutoZone® Aftermarket Parts Catalog and AZ PartsConnect® program for aftermarket parts estimating and electronic ordering. ALLDATAdiy.com provides consumers with repair articles, factory technical service bulletins, and illustrations for a specific vehicle, along with a link to ALLDATA-approved repair shops. Visit www.alldata.com for more information.
As of August 25, 2012, AutoZone sells auto and light truck parts, chemicals and accessories through 4,685 AutoZone stores in 49 U.S. states plus the District of Columbia and Puerto Rico and 321 stores in Mexico.
AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, non-automotive products and subscriptions to the ALLDATAdiy product through www.autozone.com, and our commercial customers can make purchases through www.autozonepro.com. AutoZone does not derive revenue from automotive repair or installation.