ALLDATA Partners with CARFAX to Boost Shop Revenues
myCARFAX Tools and Benefits Now Available for ALLDATA Manage Online Customers
ELK GROVE, Calif., – December 11, 2015 – ALLDATA LLC, an AutoZone company, and the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, today announced it has teamed up with CARFAX to offer a new benefit that helps increase customer loyalty and revenue. Now users of the ALLDATA Manage Online shop management system can easily enroll in the free myCARFAX Service Shop program. Each participating location has access to valuable tools that connect them with millions of vehicle owners and help keep their customers’ cars well maintained.
CARFAX® QuickVINTM and CARFAX® Service History CheckTM are two of the most popular tools available to ALLDATA Manage Online shops enrolled in the myCARFAX Service Shops program. CARFAX QuickVIN uses a vehicle’s license plate to instantly provide the 17-digit vehicle identification number and associated vehicle details, which helps shops reduce both cycle time and parts-ordering errors through increased accuracy. CARFAX Service History Check is powered by more than 3.5 billion service transactions reported to CARFAX, so service advisors can make better maintenance recommendations and find opportunities to increase the average repair order price.
“We’re constantly working to enhance ALLDATA Manage Online, which was developed with our partner MAM Software, to help our customers simplify and streamline their businesses,” said Mitch Major, President of ALLDATA LLC. “A no-cost solution like the myCARFAX Service Shop program is a great additional benefit for our users to allow them to leverage the confidence people have in the CARFAX brand and promote the expert work of their technicians to millions of vehicle owners. We expect that Manage Online customers who participate will see significant returns and further increase their shops’ efficiency.”
The myCARFAX Service Shop program makes it easier to build customer loyalty by helping people better understand their vehicle’s service needs. Using the free myCARFAX app, vehicle owners can track their service history and get reminders sent to their mobile device when it’s time for their next scheduled service at their favorite myCARFAX Service Shop. Participating myCARFAX Service Shops also get a free listing in the myCARFAX app that helps people find local shops to have their vehicles serviced.
“ALLDATA is renowned for its exceptional solutions that help thousands of service shops perform at their very best,” said Vern Poyner, general manager at CARFAX. “This is a win-win partnership that puts the customer first. Vehicle owners across North America will be thrilled that their favorite shops using ALLDATA Manage Online are part of the myCARFAX Service Shop family.”
More than 35,000 dealer and aftermarket service locations are myCARFAX Service Shops, including many ALLDATA Manage Online users.
For more information about ALLDATA, please visit www.alldata.com or call 916-478-3312.
ALLDATA, founded in 1986 with more than 80,000 automotive repair and collision shop subscribers, is the leading provider of manufacturers’ service and repair information, shop management software and customer relations tools for the automotive repair and collision industries. Professional automotive repair shops across North America depend on ALLDATA for their automotive repair information needs and to purchase parts from more than 3,400 AutoZone Commercial program locations.
ALLDATA Repair® is the leading provider of comprehensive, factory-correct repair information for the automotive industry—and it includes expert repair support in ALLDATA Community. ALLDATA Collision® is the single source of OEM collision repair information, delivering unedited and regularly updated information for structural repairs, mechanical and diagnostic information. The ALLDATA Mobile app, combined with a tablet, makes vehicle information and ALLDATA Repair available right at the vehicle to speed repairs. ALLDATA® Manage OnlineTM is a comprehensive shop management system that offers anytime, anywhere access to create quotes and invoices, electronically order parts, manage bays and technicians and track shop profitability. ALLDATA Tech-Assist provides one-on-one assistance by phone from ASE Certified Master Technicians to help diagnose and solve tough repairs. Visit www.alldata.com for more information.
As of November 21, 2015, AutoZone sells auto and light truck parts, chemicals and accessories through 5,163 AutoZone stores in 50 states plus the District of Columbia and Puerto Rico in the U.S., and 442 stores in Mexico, 22 IMC branches and eight stores in Brazil for a total count of 5,635.
AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. IMC branches carry an extensive line of original equipment quality import replacement parts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, and non-automotive products through www.autozone.com, and accessories and performance parts through www.autoanything.com, and our commercial customers can make purchases through www.autozonepro.com and www.imcparts.net. AutoZone does not derive revenue from automotive repair or installation.
CARFAX, a unit of IHS Inc. (NYSE: IHS), is the vehicle history expert for used car buyers, sellers and the automotive industry. CARFAX created the Vehicle History Report in 1986 and continues to develop innovative services – like CARFAX Used Car Listings and myCARFAX – that make it easier to buy, sell and service used cars. The company maintains a database comprising over 15 billion vehicle history records from more than 92,000 sources worldwide. Become a myCARFAX Service Shop at www.mycarfaxserviceshop.com or call 888-655-5362. Based in Englewood, Colorado, USA, IHS is the leading global source of information, insight and analytics in the automotive industry and other critical areas that shape today’s business landscape.