A few years ago, when vehicle reliability was consistent from make to make, consumers accepted periodic repairs as a fact of life. Cars broke - it was that simple. Today's vehicles are much more reliable. Even the most inexpensive cars seldom need repairs. However, all vehicles still need scheduled maintenance.
ATI (Automotive Training Institute), a highly regarded training and consulting firm, says, "the game changed while you were busy fixing cars." This change in the automotive service industry has created opportunities for many forward-thinking shop owners.
The automotive service business now requires a basic understanding of which "numbers" are important, and how to increase them. ALLDATA ServiceCenterSM ELITE is a strategic Shop Management System, which can help you track your numbers and measure the health of your business.
Most drivers today will follow manufacturers' maintenance requirements. They don't want to void their warranties, and they want to ensure a high resale value for their vehicles. And maintenance can be scheduled ahead of time, a major advantage over waiting for repair work, which may or may not occur.
ALLDATA ServiceCenter ELITE can import maintenance schedules, complete with parts and labor, triggered by the mileage you enter on the estimate.
- Price Matrix to apply your markups and ensure your profits at all prices over multiple categories.
- Declined maintenance and repair suggestions automatically saved and displayed on your customer's next visit.
- Built-in Technical Service Bulletins for accurate information on hard-to-diagnose issues.
For questions about ALLDATA and its Suite of Products, please call 800-697-2533.
