COVID-19 Update for our Customers ALLDATA is working diligently to provide optimum service during these challenging times
During these times of uncertainty caused by the coronavirus (COVID-19), the health, safety and well-being of you and our employees are our top priority.
As you may have heard, many counties in California and across the U.S. are adhering to the “shelter in place” order, which mandates that only essential businesses, including banks, remain open in efforts to curb the spread of the coronavirus (COVID-19). Auto-related businesses, including gas stations and auto repair shops, are considered essential businesses that can continue to operate.
As a provider of software and services for automotive repair shops, ALLDATA is absolutely committed to providing you with the best service we can at this time. While there may be delays in responding to support requests, please know that we are doing everything in our power to maintain the integrity of your access to ALLDATA and prevent disruptions to your business. If you’re unable to reach someone live, please visit the Support homepage, support.alldata.com, to find links for the most frequently requested information.
We are all in this together as we navigate through this unique time. For over 30 years and counting, it has been our aim to meet the demands of the automotive repair industry by delivering the software and services you need to responsibly keep your customers’ vehicles on the road. These times have required all of us to make hard adjustments and real sacrifices. Martin Luther King, Jr. once said, “The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenges and controversy.”
ALLDATA continues to stay on top of the situation and remains committed to our core values to put customers first, while keeping the health and safety of our employees and the community at large.
We thank you for your business and support.
Our best wishes for good health to you and your loved ones.