A customer drops their vehicle off with the malfunction indicator
light on. With the clock ticking down on your one-hour diagnostic
time, you pull numerous trouble codes then jump directly into the
factory diagnostic test procedures. In the end, the test results
yield no concrete answers.
This would be a great time to bounce some ideas off another tech
or discuss previous experiences with the same problem. This would
be a great time to use ALLDATA®
Inspired by Exceptional Customer Service
The roots of ALLDATA Community run deep. From the time ALLDATA
opened its doors in 1986, technicians, repair shop owners, and
others began relying on our Library Research team of experts to
supply additional diagnostic and repair information.
Anyone familiar with ALLDATA knows that our customer service is
second to none. Now, we’ve taken that service one step further.
ALLDATA Community is a professional forum created to provide
technicians with access to the experience and expertise of
thousands of other professional techs. ALLDATA Community is a
place where techs and shop owners can discuss real life issues
and pool their knowledge to quickly come up with an answer.
Enhanced by an Unbeatable Automotive Diagnostic
In traditional ALLDATA style, we’ve taken Community beyond what
you can expect from any other automotive repair forum. We have
on-site diagnostic experts with diverse backgrounds, who can
offer advice on a wide variety of diagnosis and repair subjects.
So, not only do you get assistance from your peers, you have
access to the seasoned pros of the Automotive Diagnostic Team.
ALLDATA Community is Your Community
ALLDATA Community has become an overnight success with little or
no promotion of the site. Contributors to the forum have already
grown to over 4,000 active users, with access to over 300,000
ALLDATA technicians and an extensive, verified repair database.
Community allows you to quickly find archived repairs based on
the year, make, model, engine, transmission, symptom or
Diagnostic Trouble Code (DTC). If you can’t find a relevant
question that has already been asked and verified by a Community
member, you can easily post a question of your own, upload an
image and state what diagnostics you’ve already tried and your
As you know, the only constant in this business is change, and as
the automotive industry continues to transform itself, ALLDATA
Community will evolve to meet new needs. There will be continuous
enhancements, such as a rewards program for top contributors and
most creative solutions. As it grows, ALLDATA Community will
continue to be a vital information exchange to help you meet your
Best of all – ALLDATA Community is included in your ALLDATA
Repair S3000 subscription and soon, ALLDATA Repair (Pro). You can
post a question, search verified repairs, or lend your expertise
to answer questions. Join the Community today and offer your
experiences and insights. Community benefits everyone and your
contributions will ensure its success!
Meet Just a Few of the ALLDATA Community Diagnostic
“OEM manuals can leave a lot of blanks or take for granted that
some diagnostic procedures are just understood, which leaves
major holes in the information. Therefore, experience and
knowledge-sharing are the only ways to get to the root of many
complicated vehicle diagnostic problems.”
Automotive Diagnostic Consultant; ASE Certified Master Automobile
Technician; ASE L1 Certified; California Certified Smog
Inspection & Repair Technician; SQAMD Certified Air Conditioning
systems instructor; Certified Automotive Master Instructor;
Former shop owner and certified business consultant. Working in
the industry since 1977.
“I enjoy being on the ground floor with ALLDATA Community and
I’m so pleased to work with such a professional, top notch
team. Because of our varied automotive backgrounds, when one of
us faces a particularly difficult diagnostic problem, we are
able to pool our collective knowledge and quickly come up with
a viable solution. We love helping other techs and ALLDATA
customers get an amazing benefit –a team of virtual master
techs in the shop!”
Automotive Diagnostic Consultant, ASE Master Automobile
Technician, Nissan Master Technician, ASE L1 Certified, AA Degree
in automotive technology, Senior Automotive Editor, Former UTI
diagnostics & emissions instructor. Working in the industry since
“We know a whole day is too long to wait for an answer, so the
ALLDATA Diagnostic Team is monitoring the site continuously.
When you use ALLDATA Community, you can expect to get a
response to your question posted within hours.”
Automotive Diagnostic Consultant; ASE Master Automobile
Technician; Nissan Master Technician; ASE L1 Certified,
California Smog Technician; California Bureau Certified Smog
Instructor; former shop owner and advanced diagnostics
instructor. Working in the industry since 1975.
“I’m really excited to see ALLDATA Community grow so quickly,”
comments Diagnostic Consultant Guy Simons. “The positive
feedback from the shops we have helped has been phenomenal.
Countless technicians have also commented about how easy the
Community website is to use and how many verified repairs have
Automotive Diagnostic Consultant; ASE Certified Automobile
Technician; ASE L1 Certified; California Smog Technician;
California Bureau Certified SMOG Instructor; Instructor of the
Year. Twenty+ years in the industry.
“Diagnosing vehicle issues was always fascinating to me and I
found that I am really good at it. As a hotline technician, I
still learn new things daily from other technicians. There’s
always someone calling in with new tips and tricks.”
Automotive Diagnostic Consultant, Québec, Canada; CPA – First
Class Certification; Environmental Qualification: Halocarbons;
OBD3 hotline technician.
Here to learn more about ALLDATA Community today!