Are young technicians an endangered species? Brian Canning, a
columnist with Motor Age, thinks so. He wrote a thought-provoking
article sharing his opinion that, unless shops change their
approach to work and communication, millennials will not be
jumping in to fill the roles of retiring technicians.
Millennials are defined as those born between 1982 and 2005. They
are and will be entering the workforce in increasing numbers. But
millennials were raised differently than their parents and
previous generations. Canning says that, “In millennial thinking,
suffering is not part of the learning curve. Millennials want to
be on a team and believe that everyone can and should contribute.
They grew up in the era where everyone got equal time and
opportunity to play.” This is in contrast to technicians working
today, who had to “pay their dues” to move up the ladder.
Canning offers suggestions of different ways to engage with
millennials. One is to pair a new technician with a senior
technician—under the right circumstances, with the right
parameters. Check out the article and let us know what you think.