Bob Trudeau, Trudeau’s Auto Repair
(Woonsocket, Rhode Island)
Without ALLDATA, I would not be in business . If you own a shop
today and don’t use it, you couldn’t operate. It’s very
user-friendly, and everything you need is at your fingertips.
For hard-to-find information, the library research service is
very good. Over the years, there have been many situations when
ALLDATA saved me.
Jeff Mutter, Mutter Motors (Cumberland
, Rhode Island)
We were one of ALLDATA’s original customers. ALLDATA is fast
for finding information. The wiring diagrams are great. We use
it for estimating too. A woman came in with a transmission
problem. The first thing I did was pull the TSBs on ALLDATA and
we found her problem. I sent her to the dealer, and the fix was
on them. It would have been a $4,000 – $5,000 job. We didn’t
get any of it, but it was good for long-term customer
relations. The TSBs save us a lot of time and money. It’s one
of the tools we can’t do without.
Jeff Koch, Koch’s Automotive
I couldn’t get by without ALLDATA. I’ve used it for over 10
years, and it is rare that I can’t find what I need. I once
couldn’t find some torque specs on a Kia. I called the dealer
and they didn’t have the specs either. Kia doesn’t publish
them. That’s the only time you won’t find it in ALLDATA. OEM
information is the gold standard. That’s especially true for
David Guillot, King Cadillac GMC
We service other makes and we use ALLDATA every day to diagnose
problems, and for parts and labor information. It’s easy to use
and locating information is fast. We especially rely on the
TSBs. We also sell Saabs, and we need ALLDATA to service and
repair them. ALLDATA is especially valuable for resetting
maintenance lights on foreign makes.
Robert Kubosiak, Goin’ Gray Auto
I use ALLDATA for 90% of everything that goes through here,
especially the parts and labor information. I usually check the
TSBs first – that can save a lot of time. The customer service
is great – some time ago I dropped a disc and scratched it. I
called and they sent one to me immediately, no questions asked.
I’m going with the online service to avoid that problem again.
I once called the Chrysler dealer to order a bushing kit, but
they couldn’t find the correct part number. I went into the
ALLDATA system and told the dealer the number.
Jeff Beckwith, Beckwith’s Auto
(Bernardston , Massachusetts)
We used to spend a lot of time diagnosing problems. Now that we
have ALLDATA, we’re spoiled. I couldn’t operate without it. The
biggest reason I chose it was reading what other techs said on
iATN. The wiring diagrams are reason enough to use ALLDATA. I
had a car in here that I might have turned away without the
ALLDATA wiring diagram. The few times I haven’t been able to
find something, I’ve called the library and have always have
gotten good service.