Call us with your toughest problems!
Expert advice until the vehicle is repaired

As a Tech-Assist subscriber, benefits pay off in a big way:

  • Reduce diagnostic time
  • Take on more difficult repairs
  • Enhance technicians’ diagnostic ability

With your subscription, you’re allotted three cases per month. However, you can unlock virtually unlimited calls with one simple step: every time one of your case repairs is “Verified” with the Tech-Assist team, a new case is added back to your monthly allotment, providing you with limitless calling power. That includes unlimited calls per case involving one vehicle, a benefit that is above the norm for most hotline services.

Live video streaming
Don’t just tell our techs the problem – show them! With Rescue Lens (free app), stream interactive video to the Tech-Assist team.
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Don’t just tell our techs the problem – show them! With Rescue Lens (free app), stream interactive video to the Tech-Assist team.

Support from
30+ Master Techs

Our Master Techs are ASE-certified, and many have over 20+ years of multi-line automotive diagnostic and repair experience. They’ve taught as college-level automotive instructors and many have over 25+ years of owning and running profitable shops. They’re hand-selected for their talents for creating brief, customized diagnostic strategies that quickly get to the root of a problem.

 

We’re Open When You Are

We’ve added call centers in Georgia and Texas to cover all business hours. That means we’re open when you need us: 6 days a week, Monday through Saturday.

Hear what The Car Doctor had to say about ALLDATA Tech‑Assist
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PRODUCT SUPPORT

FAQs, How-To Docs & More

 

Visit the Support Page for ALLDATA Tech-Assist

 

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Need more
Information?

Not sure which products are best for your shop? Just complete the form to request more information, schedule a demo, or talk with a representative. We’ll make sure you get you the resources you need to make an informed decision.