Vehicle: 2004 Mercedes Benz SL 500 (230.475), V8-5.0L (113.963), Automatic Transmission

Mileage: 198,009

Problem: The engine fails to crank over when the ignition is switched to the START position.

Vehicle: 2013 Nissan Versa Sedan, L4-1.6L

Mileage: 68,452

Problem: The vehicle came in to the shop because the engine would continue to run 4-5 seconds after pressing the Start/Stop button; it used to shut off right away.

Vehicle: 2011 Ford E 350, V8-5.4L, Automatic Transmission

Mileage: 86,002

Problem: This vehicle was towed into the shop because the engine would crank over but not start. There were no diagnostic trouble codes.

Vehicle: 2003 Toyota Camry Sedan, V6-3.0L (1MZ-FE), Automatic Transaxle

Mileage: 199,996

Problem: The customer brought this vehicle to the shop because the climate-controlled air conditioning (A/C) wasn’t working.

Vehicle: 2007 Ford Expedition, 4WD, V8-5.4L,  Automatic Transmission

Mileage: 188,998

Problem: The vehicle was brought to the shop because the power windows were inoperative. They were all down about 2” and would not go up or down. The customers stated that they could hear a buzzing from the master switch.

Vehicle: 2005 GMC Sierra 2500, 4WD, V8-6.6L DSL, Turbo VIN 2, Automatic Transmission

Mileage: 205,998

Problem: The truck was towed to the shop because, while holding the key in the Start position, the starter would begin cranking the engine over, then stop cranking before the engine started.

Vehicle: 2004 Mercedes Benz S 430 (220.170), V8-4.3L (113.941), Automatic Transmission

Mileage: 199,776

Problem: The vehicle was towed in because the key would not turn on the Electronic Ignition Switch (EIS).

Vehicle: 2012 Nissan Sentra, L4-2.0L (MR20DE), CVT Transmission

Mileage: 46,002

Problem: The customer stated that none of the power door locks were functioning. At first it was just one door, then another, then another until none of them were working. It didn’t matter if she used the key fob or the switches in the doors.

Vehicle: 2013 Chrysler Town & Country, V6-3.6L, Automatic Transmission

Mileage: 77,675

Problem: This vehicle came in with the malfunction indicator light on. It didn’t seem to have any drivability issues.

Vehicle: 2008 Toyota Camry, L4-2.4L (2AZ-FE), Automatic Transaxle

Mileage: 207,009

Problem: The vehicle was towed in for a crank, no start condition.

Vehicle: 2000 Dodge Durango, 4WD, V8-4.7L, VIN N, Automatic Transmission

Mileage: 148,667

Problem: The vehicle was brought to the shop because the HVAC would only blow though the floor vents. The problem had started a few days prior, and seemed to start happening overnight.

Vehicle: 2011 Ford Fusion, AWD, V6-3.0L, Flex Fuel, Automatic Transmission

Mileage: 96,554

Problem: The vehicle came in to the shop for a new key to be programmed. The vehicle owner had the original spare key and a new key from the dealer.

Vehicle: 2000 Porsche Boxster S (986), V6-3.2L, Manual Transmission

Mileage: 128,009

Problem: The vehicle was brought to the shop because the anti-lock brake system (ABS) Light was flashing.

Vehicle: 2003 Chevorlet K 1500, 4WD, V8-4.8L, VIN V, Automatic Transmission

Mileage: 215,675

Problem: The truck came in because the malfunction indicator lamp was (MIL) ON.

Vehicle: 2002 Ford Excursion, 4WD, V8-5.4L SOHC, VIN L, Automatic Transmission

Mileage: 185,003

Problem: The vehicle would not pass a state smog inspection.

Vehicle: 2004 Ford Explorer, 4WD, V6-4.0L, VIN E, Automatic Transmission

Mileage: 149,998

Problem: The vehicle came into the shop because it was running poorly below 2,000 rpm and the malfunction indicator lamp (MIL) was ON.

Vehicle: 2010 BMW X5, 3.0i (E70), L6-3.0L (N52K), Automatic Transmission

Mileage: 98,445

Problem: The customer came in because the Dynamic Stability Control (DSC) warning light would come on intermittently.

Vehicle: 2007 Chevrolet Aveo, L4-1.6L, Automatic Transaxle

Mileage: 165,778

Problem: The vehicle was brought to the shop because it was overheating only on short trips around town. It was fine on the freeway. The shop replaced the thermostat, radiator and coolant. The cooling fans were operating correctly. After all the repairs, the engine was still overheating.

Vehicle: 2010 Toyota RAV4, 4WD, L4-2.5L (2AR-FE), Automatic Transaxle

Mileage: 98,667

Problem: The customer brought this vehicle in because the A/C was blowing hot air. The tech tested and replaced an A/C amplifier. When that didn’t fix the issue, he called Tech-Assist.

Vehicle: 2006 GMC Savana 2500, V8-6.6L Turbo DSL, VIN 2

Mileage: 159,003

Problem: The customer complained of intermittent problems with the head lamps going off and on by themselves and fuel pump staying on, even with the key off. There were other random, intermittent electrical problems too. The malfunction indicator lamp (MIL) was on.

Vehicle: 2004 Ford F-450, 2WD, Super Duty, V8-6.0L Turbo Diesel, VIN P, Automatic Transmission

Mileage: 192,968

Problem: The vehicle came in with the malfunction indicator light (MIL) on and the customer complained that the engine lacked power. 

Vehicle: 2004 Chevy Silverado 2500, 4WD, V8-6.0L, VIN U, Automatic Transmission

Mileage: 187,223

Problem: The vehicle came to the shop because the Malfunction Indicator Light (MIL) was on.

Vehicle: 2014 Subaru Outback F4, 2.5L DOHC, Automatic Transaxle

Mileage: 62,009

Problem: The vehicle died while driving on the highway and was towed to the shop. 

Vehicle: 2003 Hyundai Santa Fe, V6-3.5L, Automatic Transmission

Mileage: 155, 778

Problem: The vehicle came into the shop with the check engine light on. The tech connected a scan tool and pulled the two codes listed below. He also test-drove the vehicle to confirm that the engine had no throttle response. It did not.

• P1118 – ETS Motor Malfunction
• P1178, NO Throttle Response

Vehicle: 2016 Dodge Journey, AWD, V6-3.6L, Automatic Transmission

Mileage: 21,335

Problem: The vehicle came in from a body shop. The collision damage had already been repaired. When they body shop performed their “Post-scan”, the found a DTC, P058C - Battery Monitor Module Temperature Monitoring Performance. They had not found any codes in the “Pre-scan”.

Vehicle: 2007 Dodge RAM 1500, 2WD, V8-4.7L, VIN P Flex Fuel, Automatic Transmission

Mileage: 180,009

Problem: Rear brake lamps and turn signals, inoperative.

Vehicle: 2008 Lincoln Navigator, 2WD, V8-5.4L, Automatic Transmission

Mileage: 89,766

Problem: This Navigator came because the auto climate control with rear A/C stopped working.

Vehicle: 2000 Chevy K 3500, 4WD, V8-5.7L, VIN R, Automatic Transmission

Mileage: 187,233

Problem: The vehicle came in for a leak from the fuel tank area.

Vehicle: 2006 Cadillac CTS, V6-3.6L, VIN 7, Automatic Transmission

Mileage: 122,009

Problem: The vehicle came into the shop for a crank but does not start issue.

Vehicle: 2003 Toyota RAV4, 2WD, 2.0L, Automatic Transmission

Mileage: 220,336

Problem: The vehicle came from another shop. They had installed a new Mass Airflow (MAF) sensor but the MIL/DTC would not clear.

Vehicle: 2015 Jeep Grand Cherokee, 4WD, 3.0L Turbo Diesel, Automatic Transmission

Mileage: 32,158

Problem: The vehicle came to the shop with the MIL on. The engine seemed to run normally.

Vehicle: 2011 Ford F350 Super Duty, 2WD, 6.7L Turbo Diesel, Automatic Transmission

Mileage: 78,009

Problem: The vehicle came into the shop running rough and the MIL was on.

Vehicle: 2002 Isuzu NPR-HD, L4-4.8L DSL Turbo (4HE1)

Mileage: 226,005

Problem: No electrical power was available in the vehicle. The battery was fully charged.

Vehicle: 2004 Ford Escape, AWD, V6-3.0L, VIN 1

Mileage: 55,009

Problem: The vehicle was brought to the shop because the MIL was on and the gas mileage was down. There were no noticeable drivability issues.

Vehicle: 2004 Dodge Neon, L4-2.0L, VIN C, Automatic Transmission

Mileage: 176,335

Problem: The vehicle will not shift and is stuck in second gear. The MIL is on.

Vehicle: 2014 Audi Q7 Quattro (4LB), V6-3.0L DSL Turbo (CNRB), automatic transmission

Mileage: 49,665

Problem: The transmission would not upshift from low gear.

Vehicle: 2008 Mini Cooper S (R56), L4-1.6L Turbo (N14), VIN WMWMF73518TV33661

Mileage: 114, 261

Problem: The exterior lights and windshield wipers were not working.

Vehicle: 2013 Buick Verano, L4-2.4L, Automatic Transmission

Mileage: 82,008

Problem: The engine would intermittently crank over but not start. Once started, it would also stall.

Vehicle: 2005 Nissan Maxima, V6-3.5L, Automatic Transmission

Mileage: 172,098

Problem: This vehicle had erratic gauge and warning light operation and the HVAC controls only worked intermittently. The Malfunction Indicator Light (MIL) was ON as well as the ABS, TCS and Security lights. Additionally, the fuel level gauge was inoperative.

Vehicle: 2007 Land Rover LR3 (LA) V8-4.4L Automatic Transmission/Transaxle

Mileage: 112,003

Problem: After replacing the battery, the customer noticed the rear suspension was lower than normal. The tech retrieved a DTC C1131 – an Air Spring Air Supply code from the Suspension Module.