ALLDATA Community – Unlocking the Collective Knowledge of More than 300,000 Technicians for Time-Saving Repairs
New, interactive, highly-responsive environment for
technicians to exchange knowledge for diagnosing and repairing
vehicles faster — now included with ALLDATA Repair and ALLDATA
Elk Grove, California –July 17,
2014 – ALLDATA LLC, the leading provider of
manufacturers’ automotive repair information and solutions for
the professional automotive service and collision repair
industries, has launched ALLDATA Community, an interactive,
highly-responsive environment for technicians to use to help
diagnose and repair vehicles faster.
“Vehicles have become so technologically advanced that having
access to accurate information is the best way a shop can succeed
these days,” said ALLDATA President Jeff Lagges. “The more
channels available to tap into for needed repair information, the
better. When the clock is ticking, getting advice from an
experienced technician can save the day.”
ALLDATA Community features easy, intuitive navigation and
structured searches allowing technicians to view similar
problems. A search can tap the collective knowledge of up to
300,000 other technicians. Also, the ALLDATA diagnostic
team, a group of ASE Certified Technicians with over 20 years of
experience each, continually monitors ALLDATA Community traffic.
Repair suggestions can be verified, ensuring the shop is using a
solution that was previously successful. ALLDATA Community
is included with your ALLDATA Repair and ALLDATA Collision S3500
subscriptions at no additional charge.
By participating in ALLDATA Community, shop personnel can
diagnose and repair vehicles faster, saving time and money
through enhanced productivity. Technicians can also contribute
answers, improving the viability of the collective
knowledge-base. “There are thousands of savvy technicians
out there who are solving diagnostic and repair problems every
day, and many of them are happy to help out their peers,”
comments Lagges. “When knowledge is shared, it’s a win-win
for everyone and has a positive impact on the entire industry.”
ALLDATA Automotive Diagnostic Team Lead, John Lee, describes the
value of ALLDATA Community, saying, “OEM manuals can take for
granted that some diagnostic procedures are just understood.
Therefore, experience and knowledge-sharing are effective ways of
getting to the root of many complicated vehicle diagnostic
ALLDATA, founded in 1986, with more than 80,000 automotive repair
and collision shop subscribers, is the leading provider of
manufacturers’ service and repair information, shop management
software and customer relations tools for the automotive repair
and collision industries. Professional automotive repair shops
across North America depend on ALLDATA for their automotive
repair information needs and to purchase parts from more than
3,400 AutoZone Commercial program locations.
ALLDATA Collision® S3500
is the single source of OEM collision repair information
delivering unedited and regularly updated information for
structural repairs, mechanical and diagnostic information.
ALLDATA Repair® S3000
is the leading provider of comprehensive, factory-correct repair
information for the automotive industry. Also available are:
strategic shop management system; ALLDATA®
web-based shop marketing tool to bring in new and repeat business
and the AutoZone®
Aftermarket Parts Catalog and AZ PartsConnect® program
for aftermarket parts estimating and electronic ordering.
ALLDATAdiy.com provides consumers with repair articles, factory
technical service bulletins, and illustrations for a specific
vehicle, along with a link to ALLDATA-approved repair shops.
Visit www.alldata.com for more information.
As of May 10, 2014, AutoZone sells auto and light truck
parts, chemicals and accessories through 4,901 AutoZone stores in
49 U.S. states plus the District of Columbia and Puerto Rico and
374 stores in Mexico and four stores in Brazil for a total store
count of 5,279.
AutoZone is the leading retailer and a leading distributor of
automotive replacement parts and accessories in the United
States. Each store carries an extensive product line for cars,
sport utility vehicles, vans and light trucks, including new and
remanufactured automotive hard parts, maintenance items,
accessories, and non-automotive products. Many stores also
have a commercial sales program that provides commercial credit
and prompt delivery of parts and other products to local,
regional and national repair garages, dealers, service stations,
and public sector accounts. AutoZone also sells the ALLDATA
brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard
parts, maintenance items, accessories, non-automotive products
and subscriptions to the ALLDATAdiy product through www.autozone.com, accessories
through www.autoanything.com and our
commercial customers can make purchases through www.autozonepro.com.
AutoZone does not derive revenue from automotive repair or