ALLDATA Launches Product Updates in Response to Customer Requests Listening to customers continues a long tradition at ALLDATA.
Elk Grove, California – November 15, 2012 –
ALLDATA LLC, the leading provider of manufacturers’ automotive
repair information and solutions for professional automotive
service and collision repair shops, has released upgrades to its
ALLDATA Repair and ALLDATA Collision products in response to
valuable customer feedback.
“A lot of companies say they listen to their customers,” said
ALLDATA President Jeff Lagges. “When we say it, we mean it. From
the very beginning, we looked at our customers as partners in the
process. We have welcomed their feedback, both complimentary and
critical, to help us develop and deliver the best information,
management, and communication products in the industry.”
In addition to a fresh look and feel, the new generation ALLDATA
Repair S3000 and ALLDATA Collision S3500 user experience has been
enhanced with additional customer messaging; expanded, yet
simplified search capabilities; improved filtering by information
type; and an improved saved article feature. Some functionality
has been repositioned for greater convenience. ALLDATA’s legacy
repair products also have received updates.
A new “library request” button within both the ALLDATA Repair and
ALLDATA Collision products brings up a simplified form for
requesting additional or needed mechanical and collision repair
data. ALLDATA maintains the largest database of vehicle
manufacturers’ repair information in the industry and information
is continually being added. But for customers who need help
finding procedures for just-released models, pre-1982 vehicles,
or other obscure data, ALLDATA Research Library staff quickly
responds with needed answers.
“ALLDATA is staffed with people who know the car business,” said
Lagges. “We employ many certified technicians, service writers,
parts people, and shop owners, as well as people who are actively
involved in the industry. We know what our products need to
achieve, but we also understand that we can learn from the men
and women who are out there every day pulling codes, turning
wrenches, and sectioning frames. These updates are the direct
result of hearing what they have to say.”
For more information about ALLDATA and its products, please visit
www.alldata.com or call 800-697-2533.
ALLDATA, founded in 1986, with more than 80,000 automotive repair
and collision shop subscribers, is the leading provider of
manufacturers’ service and repair information, shop management
software and customer relations tools for the automotive repair
and collision industries. Professional automotive repair shops
across North America depend on ALLDATA for their automotive
repair information needs and to purchase parts from more than
2,200 AutoZone Commercial program locations.
ALLDATA® Collision S3500 is the single source of OEM collision
repair information delivering unedited and regularly updated
information for structural repairs, mechanical and diagnostic
information. ALLDATA® Repair S3000 is the leading provider of
comprehensive, factory-correct repair information for the
automotive industry. Also available are: ALLDATA® Manage, a
strategic shop management system; ALLDATA® Market, a web-based
shop marketing tool to bring in new and repeat business and the
AutoZone® Aftermarket Parts Catalog and AZ PartsConnect® program
for aftermarket parts estimating and electronic ordering.
ALLDATAdiy.com provides consumers with repair articles, factory
technical service bulletins, and illustrations for a specific
vehicle, along with a link to ALLDATA-approved repair shops.
Visit www.alldata.com for more information.
As of August 25, 2012, AutoZone sells auto and light truck parts,
chemicals and accessories through 4,685 AutoZone stores in 49
U.S. states plus the District of Columbia and Puerto Rico and 321
stores in Mexico.
AutoZone is the leading retailer and a leading distributor of
automotive replacement parts and accessories in the United
States. Each store carries an extensive product line for cars,
sport utility vehicles, vans and light trucks, including new and
remanufactured automotive hard parts, maintenance items,
accessories, and non-automotive products. Many stores also
have a commercial sales program that provides commercial credit
and prompt delivery of parts and other products to local,
regional and national repair garages, dealers, service stations,
and public sector accounts. AutoZone also sells the ALLDATA
brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard
parts, maintenance items, accessories, non-automotive products
and subscriptions to the ALLDATAdiy product through www.autozone.com, and our
commercial customers can make purchases through www.autozonepro.com. AutoZone
does not derive revenue from automotive repair or installation.