Elk Grove , CA – June 25, 2007 – ALLDATA LLC has
joined with the Automotive Maintenance and Repair Association
(AMRA) in its consumer outreach effort to provide uniform
standards for automotive repair. Through the Motorist Assurance
Program (MAP), the AMRA’s mission is to promote customer
satisfaction and high standards of service.
ALLDATA provides manufacturers’ service and repair information,
shop management software and customer relations tools for the
automotive repair and collision industries. Comprehensive MAP
documentation, including forms, is available to shop owners and
technicians within ALLDATA’s Service and Repair product. ALLDATA
supports the MAP goal of fostering uniform professional conduct
and accountability within the automotive service industry, along
with increased consumer awareness.
“MAP is a membership organization composed of automotive service
providers who want more sales without compromising good ethics,
said MAP’s President, Larry Hecker. “MAP complements and enhances
the good business reputation that automotive professionals have
worked so hard to earn.”
Auto repair shops that qualify for MAP accreditation pledge to
provide recommendations and estimates in writing, employ trained
personnel, offer warranties and provide dispute resolution
services. MAP shops must meet standards for training, vehicle
inspections, classification of parts and more.
MAP was created through the collaboration of approximately 100
companies. The program works with regulators, consumer groups and
the automotive industry to find beneficial solutions that address
the concerns of all.
For more information about MAP, contact our ALLDATA MAP
specialist at 916-478-3270 or visit www.motorist.org.