Vehicle: 2010 Mini Cooper S
Clubman, L4-1.6L Turbo (N14), Automatic Transaxle
Problem: A customer brought his Mini Cooper
to the shop because the malfunction indicator light was on. The
problem was a bad catalytic converter. After the converter was
replaced and the diagnostic trouble code (DTC) cleared, the
evaporative (EVAP) emissions monitor would not run to completion.
Vehicle: 2003 Mercedes Benz E320
Sedan (211.065), V6-3.2L, Automatic Transmission
Problem: The high and low beam headlights
were out on the passenger side. Because of the vehicle’s age, the
owner decided to replace all four headlights. Unfortunately, the
passenger side high and low beams were still inoperative. He
brought the car to the shop for a diagnosis and repair.
Vehicle: 2007 BMW 760Li
(E66), V12-6.0L (N73TU), Automatic Transmission
Problem: The vehicle owner asked the shop
to replace the coolant and thermostat using the aftermarket part
he provided. The technician installed the thermostat and replaced
the coolant, but after the job was completed, the engine became
hard to start and the malfunction indicator light (MIL) came on.
Vehicle: 2007 Dodge Grand
Caravan, V6-3.3L, VIN R, Automatic Transaxle
Problem: While the owner was driving around
town, the engine suddenly died. When she tried to restart it, the
starter would not crank the engine over. Additionally, she heard
clicking noises from under the hood.
Problem: A 2017 Honda Civic was in a minor
collision but sat for months in the Collision shop awaiting
authorization for repairs. The vehicle was finally repaired but
the battery had gone dead in the interim. After the battery was
replaced, the Civic started and ran fine but numerous diagnostic
trouble codes (DTCs) were discovered in the “post-scan” of the
vehicle. The “Pre-scan” had revealed no DTCs. The technician
retrieved the following codes:
Vehicle: 2007 Ford Expedition, 4WD,
V8-5.4L, Automatic Transmission
Problem: The vehicle was brought to the
shop because the power windows were inoperative. They were all
down about 2” and would not go up or down. The customers stated
that they could hear a buzzing from the master switch.
Problem: The customer stated that none of
the power door locks were functioning. At first it was just one
door, then another, then another until none of them were working.
It didn’t matter if she used the key fob or the switches in the