ALLDATA Tech-Assist

Product - Text Center

Tech-Assist HOURS

Now taking calls on the weekend.
The other guys don’t do that!

Tech-Assist Hours (PST):
Mon.-Fri.: 5am – 5pm  •  Saturday: 7am – 4pm  •  Sunday: 7am – 2pm

Product - Text Right

The Benefits Pay Off in a Big Way

Benefits pay off
in a big way

  • Take on more difficult repairs
  • Reduce diagnostic time
  • Enhance technicians’ diagnostic ability

You get unlimited cases per month with your subscription. We’re with you till it’s fixed – call us with your toughest problem. We’ll stay on the case until the vehicle is repaired.

Each time you verify what worked to repair a vehicle, you can close that case and start on another. Work up to three cases at the same time.

Product - Text Right

Pay per use

NEW! Pay only for the help you need on a case‑by‑case basis

Now, you don’t have to commit to a monthly subscription, just pay for the help you need on a case-by-case basis. And that still means unlimited support calls until your problem is resolved.* 

For more information call (888) 980‑9285

*Unlimited support calls per case involving one vehicle.

Product - Text Center

Certified and Experienced Techs Answer Your Call

Certified and Experienced Techs Answer Your Call

Product - Text Left

Tech-Assist Certification List

Expertise is only a call away! Get knowledgeable advice on all makes and models from ALLDATA’s highly skilled, versatile team of automotive consultants with:

  • ASE Master Technician, L1 and additional industry certifications
  • 20+ years of multi-line automotive diagnostic and repair experience
  • Teaching experience as college-level automotive instructors
  • 25+ years of owning and running profitable shops
  • A talent for creating brief, customized diagnostic strategies that quickly get to the root of a problem

 

Product - Text Center

Meet the Diagnostic Team

Meet the Diagnostic Team

Our ASE Certified Master Techs

ALLDATA Tech-Assist | Rescue Lens provides interactive video diagnostics.
Product - Text Right

Stream Video Directly To Our Techs

Stream Video Directly To Our Techs

Don’t just tell our techs the problem… show them! Rescue Lens provides interactive video diagnostics. With this free app, you can stream video directly to the Tech-Assist team.

For the best service during your call, please download the Rescue Lens app prior to calling ALLDATA Tech-Assist.

Product - Quote

Tech-Assist Customer Quotes

I’m extremely happy with the advice and guidance provided by the ALLDATA Tech-Assist team. When I get challenging electrical problems, the guys on the Tech-Assist team not only provide time-saving diagnostic strategies, they take the time to explain every step. It’s like going to a technical college and taking a basic to advanced diagnostic class!

B.Asif, Technician – Pennzoil 10-Minute Oil Change

I’ve tried other hotline services – they can’t compete with ALLDATA Tech-Assist for their quick response time and unmatched professionalism. On a scale of 1-10, with 10 being fantastic, I rate the ALLDATA Tech-Assist team a 10 +++.

B.Asif, Technician – Pennzoil 10-Minute Oil Change

 

Product - Text Center

Request A Demo Today!

Request A Demo Today!

Product - Text Center

Documents-Tech-Assist

Documents

 

ALLDATA All Product Brochure

ALLDATA Tech-Assist

Commands