When a challenging problem rolls in the door and you’ve exhausted your usual diagnostic tests, who do you turn to for help? ALLDATA Tech-Assist® provides advanced technical support from a highly-skilled diagnostic team of ASE Certified Master Technicians. Whatever you need – from creating alternative diagnostic strategies to providing step-by-step repair assistance – we can deliver! It’s like having a Master Technician in your shop that isn’t on your payroll. ALLDATA Tech-Assist requires a subscription to ALLDATA Repair or ALLDATA Collision.
“ALLDATA is ramping up its diagnostic hotline, now offering Tech-Assist seven days a week plus video livestreaming. You can use your smartphone to connect with an ALLDATA Master Tech. They’ll show you problems using interactive video and the Tech-Assist consultant can actually draw on the screen to help pinpoint the diagnostic issue or repair. ALLDATA is taking this to a whole new level.”
Ron Ananian, The Car Doctor, a syndicated radio program on 80+ affiliates across America
I’m extremely happy with the advice and guidance provided by the ALLDATA Tech-Assist team. When I get challenging electrical problems, the guys on the Tech-Assist team not only provide time-saving diagnostic strategies, they take the time to explain every step. It’s like going to a technical college and taking a basic to advanced diagnostic class!
I’ve tried other hotline services – they can’t compete with ALLDATA Tech-Assist for their quick response time and unmatched professionalism. On a scale of 1-10, with 10 being fantastic, I rate the ALLDATA Tech-Assist team a 10 +++.