Jump to these sections: Notice at Collection -- California and Other State Law Privacy Rights -- Execising Your State Law Privacy Rights

ALLDATA.COM PRIVACY POLICY

Effective:  2/10/2026

This Privacy Policy informs you about how ALLDATA LLC (“ALLDATA”, “us”, “we”, or “our”) collects, uses and discloses your Personal Information when you use our Services.  This Privacy Policy also informs you about certain choices and rights you have about your Personal Information, and how you can exercise those choices.  Capitalized terms are defined in the Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy describes the Personal Information collection practices of ALLDATA.  For the purposes of this Privacy Policy, Personal Information means any information that identifies, relates to, describes, or can be reasonably linked or associated with a particular consumer or household.  It applies to the Personal Information we collect, use, and disclose when you interact with us through the following “Services”:

• Use our websites and services provided on ALLDATA.com/us for professional shops and ALLDATA diy.com (each a “Website,” or collectively, the “Websites”) including mobile websites, applications and platforms.
• Use our desktop software and/or applications you purchase from our Websites, which provide a dedicated non-browser-based interaction between you and our Websites and/or Services.
• Create an account with us, request a product demo, or purchase our products through our Websites.
• Participate in phone, text message, email, and other interactive communications with us, such as website chat, the ALLDATA Community or ALLDATA Tech Assist, or when you contact a sales representative or customer support through our Websites.
• Register for and participate in our ALLDATA affiliate partner program.
• Engage in social media interactions with us on our Websites and our pages on other third-party websites such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.
• View our online advertisements or emails.
• Engage with us at trade shows and other events.
• Interact with our sales representatives when they visit our business-to-business customers in-person.

Please note that this Privacy Policy does not apply to the practices of third-parties on their own websites, even when those services are branded as, or provided on behalf of, ALLDATA. When you access a third-party’s website through links on our Websites, information collected from you by others on those third-parties' websites is governed by those entities’ privacy policies.  ALLDATA is not responsible for and does not control the security or privacy of your information when you visit those sites.

This Privacy Policy applies to the Personal Information collected through our domestic ALLDATA websites. This Policy does not apply to the practices of ALLDATA’s international subsidiaries or affiliates, such as ALLDATA Europe or ALLDATA Canada.   You can find the applicable description of privacy practices by clicking on the links available on the websites operated by these companies, or by looking in the settings menus of their mobile applications.

ALLDATA is owned by AutoZone.  For AutoZone’s general privacy policy as it applies to AutoZone’s collection and use of Personal Information, please click here. This Privacy Policy does not apply to the practices of AutoZone or our international subsidiaries and affiliates, such as ALLDATA Europe,ALLDATA Canada,  AutoZone Mexico or AutoZone Brazil. You can find the applicable description of privacy practices by clicking on the links available on the websites operated by these companies, or by looking in the settings menus of their mobile applications.

Information We Collect About You

ALLDATA supports the global automotive industry by providing our commercial and DIY customers with OEM repair information, shop management solutions, diagnostic tools, and other web and mobile-based auto repair and maintenance resources. We collect different types of information from and about customers, and users of our Websites and Services.

• Identifiers such as your name, postal address, zip code, telephone number, email address, ALLDATA account credentials you create with us, your ALLDATA account number, and information that identifies your vehicle such as the Vehicle Identification Number (VIN) and/or license plate number.
• Demographic Information, which may include protected characteristics under state and federal law, such as your gender, age, military status or veteran’s status.
• Commercial Information about your ALLDATA product purchases, product and service interests, histories or tendencies including products or services you like, reviews you submit, or where you shop.
• Financial Account Information such as bank account or credit/debit card information and billing address when you purchase products on our Website. However, your payment card information is passed securely to our payment card processor and is not stored by ALLDATA. We may collect government-issued ID only to verify your identity in certain circumstances - but please provide government-issued ID information only if we ask you to.
• Internet, Device and Online Activity Information related to your online activities such as browsing history, search history, Website pages viewed, visit duration, application usage specifics, and other specifics about your interactions with websites including full Uniform Resource Locators (URLs), page response times, download errors, length of visits to certain pages, webpage interaction information such as scrolling, clicks, and mouse-overs, or methods used to browse away from the page. We also collect device information, such as your Internet Protocol (“IP”) address, device ID, browser or operating system, login information, time zone setting, browser plug-in types and versions, mobile device type, or other information that relates to your interaction with our Websites.  When you use our mobile app, we may collect your device ID and ask you to provide your location information to provide you with the most relevant content.
• Audio, Electronic or Visual Information such as a photograph, with your consent when you come to an event and/or provide a testimonial, audio or video recording when you call us (but please note we may not be able to associate such recordings with you), and contents of your emails or chats to us when contacting customer support, or participating in ALLDATA Community and/or TechAssist.
• Educational Information, such as the educational institution you are affiliated with, your title, and associated contact information (email address, phone number).
• Professional Information ALLDATA Pro products and services are provided to repair and collision shops, automobile dealerships, and other commercial customers to help them meet their business needs. This means that much of the information that we collect from our commercial customers relates to their business and their purchase of our products and services. This information includes their business’ name, address, zip code, telephone number, email address, financial account information, ALLDATA account username and password, certain vehicle information, and other information related to their business.  Additionally, ALLDATA may need to collect information related to an individual’s role within the company to fulfill an order or inquiry with ALLDATA, such as the individual’s name, title, location, telephone number, email address, other contact information, information related to an ALLDATA account with the Websites, and other information. We will also collect your email address and a password that you choose when you request an ALLDATA Commercial account with the Websites.
• Inferences or preferences we learn about you from other information we have collected about you.

We may collect additional information from employees or job candidates through job applications, benefits enrollment, and payroll or direct deposit enrollment. We maintain a separate Notice at Collection and privacy policy for employees and job applicants, which are available here.

How We Collect Your Information

ALLDATA collects information about you from a number of sources and in a variety of ways, including information you provide to us directly or through your use of our Services, information we automatically collect through website technologies, and information we obtain from other sources.

Information You Provide To Us. You may choose to give us information about you when you interact with us directly through our online or offline Services. Examples include:

• You may provide information when you create an account, purchase or renew a product, register for or subscribe to a Service, request a demo, meet with a sales representative, or register for training/certification.
• You may give us information about you by filling in forms on our Websites or by interacting with us through audio or video calls, email, text message, forums, surveys, or otherwise.
• You may be required to provide financial information before placing an order through our Websites.
• We may also ask you for information when you report a problem with our Websites.
• In certain instances, we may require you to provide your name, email address or other contact information when you contact us with a question or comment.
• We will require you to provide your name and email address if you subscribe to ALLDATA News or sign up for another of our newsletters, mailing lists, or other resources.
• Upload or share a photo, submit a request, submit information, post other digital content or otherwise interact with us through one of our Websites, or via social media interactions on third-party websites including Facebook, Instagram, Twitter, YouTube and LinkedIn.

When you submit your Personal Information to ALLDATA, you understand that ALLDATA and its affiliates may access, store, and use your customer profile.  We collect this information for a variety of reasons and as detailed below, including ALLDATA’s effort to inform you of product upgrades, special offers, and other products and services from ALLDATA.  

Information We Obtain When You Use Our Services: We collect certain information from you through your use of our Services, such Website usage data and other device or Website interaction information. For example:

• By using our Websites, we may collect information about the device you use to log into, access, and navigate the Websites.
• We may collect other information in relation to how you use our Websites or other Services (for example, aggregate metrics on how often certain pages on our Websites are accessed and viewed).
• We may ask you to provide your location information when you use our mobile  Websites or applications.
• We may use other Internet, Device, and Online Activity Information such as aggregate data in relation to how you use our Websites, or other Services.

Information We Collect by Automated Means:

The Websites use first party and third-party technologies such as cookies, pixels, tags, and web beacons that may collect Personal Information to enhance your browsing experience, improve our Services, provide personalized content, for analytics, to detect and fix problems, for general marketing, and for targeted advertising purposes. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information, such as your IP address, device ID, preferences, login credentials, and interaction with our Websites. Additionally, we may use tracking pixels, web beacons, and other technologies to gather data on how you interact with our Websites, including pages visited, time spent on each page, links clicked, and other actions taken, including whether you have interacted with other online Services such as opening our emails. This information helps us analyze trends, administer the Website, and track users' movements around the Websites.  It also enables our marketing efforts, including targeted advertising. 

Third-party cookies on ALLDATA’s website, such as Google Analytics, may transmit Personal Information about Website users to third-parties for the purpose of analyzing cross-device engagement and targeted advertisements, including on other sites. ALLDATA may also use third-party companies to provide advertising services and/or to collect certain information when you visit and interact with the Websites.  These third-parties may collect and use Personal Information during your visit to the Websites and/or other websites to provide advertisements about goods and services likely to be of greater interest to you.  

To find out more about the types of cookies we use, visit our Cookie Preference Center (Do Not Sell/Do Not Share).  

You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings.  Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies.  Please note, however, that limiting or disabling the use of cookies and other technologies may impact your ability to perform certain transactions on, use certain functions of, and access certain content on our Websites.  Residents of certain states may also opt-out of the use of third-party cookies and tracking technologies used for targeted advertising by clicking: Cookie Preference Center Preference Center (Do Not Sell/Do Not Share). For more information about state-specific Personal Information rights, please refer to the Your California and Other State Law Privacy Rights section below.

Information We Obtain from Other Sources: We may also obtain information about you from business partners who help us provide our Services. For example:

• We may obtain information from our Marketing Partners in order to inform you about products we think you might be interested in.
• We may obtain information that identifies you in relation to your vehicle and vehicle repair information. For instance, ALLDATA may receive vehicle and service information from a commercial repair shop that utilizes ALLDATA software products related to a repair they are performing on your vehicle.
• We may receive information about you if you visit other websites that use our cookies or from third-parties including, for example, business partners in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, or aggregators.
• We may receive or obtain information about you or your use of the Services from third-party sources, such as web hosting providers, analytics services, advertising services, affiliate marketing publishers and ALLDATA-Affiliated Entities. You may also give us permission to access your information from services that third-parties offer, such as social media networks. The information we receive or obtain from the third-parties generally depends on your account or privacy settings with those third-parties and the third-parties’ privacy policies, and may include social sentiments, opinions feedback and interests. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Why We Collect and Disclose Your Information

ALLDATA collects, uses and discloses your information to provide the Services that ALLDATA makes available to you. We therefore collect your information for a variety of business purposes, including:

To communicate with you and provide you with goods and services you request:

• Fulfilling orders, ensuring proper delivery, or providing Services.
• Administering your participation in a promotion or sending you discounts.
• Registering you for a Website, account, training program or certification, or providing you with information regarding such programs or services.
• Facilitating your participation in the ALLDATA Affiliate Program.
• Processing a return (to learn more about our Returns Policy, click here).
• Requesting a demo of our products.
• Signing up for a certification test.
• Responding to a product review.
• To perform a contract with you – including processing and fulfilling your ALLDATA orders on our Websites.
• To answer any questions or inquiries you make to us, including diagnostic and repair questions you make to ALLDATA Tech-Assist.
• You have otherwise given us permission to do so – for example, when you sign up for an ALLDATA account and choose to receive special offers, promotions, newsletters, surveys, and correspondence from ALLDATA. 

To facilitate our internal operations:

• Undertaking tasks related to the operation of our Services including our Websites, the placement of ads and/or providing customized content to our users.
• Maintaining and improving our Services, including the Websites.
• Detecting security incidents.
• Improving our Service offerings.
• Debugging and repairing errors that impair the functionality of our Websites or Services.

 The collection is otherwise related to providing our Services:

• To allow you to participate in interactive features of our Services, including ALLDATA Tech Assist.
• To provide customer support.
• To gather analytics data so that we can improve and enhance our Services.
• To monitor the usage of our Services.
• To detect, prevent and address technical issues.

For our marketing purposes:

• To provide you with news (for instance, ALLDATA News), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about, or which we believe may be of interest to you, unless you have opted not to receive such information.  If you are an ALLDATA customer, we will use your information to provide you email notifications, promotional messaging, newsletters and other information from ALLDATA.  You may opt-out of receiving any, or all, of these communications from us by following the “unsubscribe” links in such email messages.
• To provide advertisements or other customized content to you on the Websites, and email messages we send you in connection with your use of the Websites, which may be selected for you based on your geographic location, demographic information, interests, preferences, and purchase history.
• We may also use automatically collected information to:
  • personalize our Services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Websites;
  • provide customized third-party advertisements, content, and information;
  • monitor and analyze the effectiveness of marketing activities;
  • monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
  • track your entries, submissions, and status in any special offers, promotions or other activities.

For security, fraud prevention, and asset protection purposes:

• Mitigating credit losses.
• Detecting and preventing fraud and malicious activities on our Services and in your accounts.
• Investigating, protecting against and helping prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting ALLDATA, our Services, and/or our customers.
• Facilitating disclosures to law enforcement, prosecutors, and other entities to investigate potential criminal activity and other civil violations.

If we are legally required:

• To comply with applicable laws, in response to a lawful and enforceable request by law enforcement, judicial, regulatory or other public authority, or in connection with an applicable legal obligation.

For other uses we may disclose to you:

• We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.

Who We Disclose Your Information To

We disclose Personal Information with the following categories of recipients.

Service Providers.

We employ third-party providers, companies, individuals, and agents under contract with ALLDATA to facilitate and help us provide our Services to you (“Service Providers”). Such service providers perform tasks or functions on our behalf, provide payment processing and other services, or assist us in analyzing how our Services are used or delivered. For instance, we will provide your name and address to the companies that help us complete your order or otherwise provide our ALLDATA products to you. We securely provide the payment card information that you provide to us with our payment card processors to fulfill your order. We also disclose information to our database and cloud storage providers that help us maintain our Websites and other systems. 

Other ALLDATA-Affiliated Entities. We may disclose your information to other entities affiliated with ALLDATA (e.g., AutoZone).

Marketing Partners. We may also provide Identifiers and/or Internet, Device, and Online Activity Information to our Marketing Partners, such as Act-On, Google Analytics, and social media partners, to help us provide information about our Services to you, including promotions or discounts we think you may be interested in, and for targeted advertising purposes. 

Analytics Partners.  We use third-party analytics such as Google Analytics or similar analytics services, which may collect Identifiers and/or Internet, Device, and Online Activity Information from you when you visit our Websites. For information on how Google Analytics processes and collects your information and how you can opt-out, please visit: https://tools.google.com/dlpage/gaoptout. We encourage you to read Google’s various privacy policies, which are available here: https://policies.google.com/privacy.

Notice at Collection

This Notice at Collection is provided under the California Consumer Privacy Act (CCPA) and is part of this Policy.  It describes the categories of Personal Information and Sensitive Personal Information we collect, the purposes for collecting and disclosing the information, whether we “sell” or “share” your Personal Information, including Sensitive Personal Information, and details about exercising certain rights you may have under California and other U.S. state privacy laws.  

The following table provides the types of Personal Information we have collected, our business purpose for collecting it and for disclosing it to service providers, and whether we have sold or shared it with third-parties for targeted advertising purposes over the last twelve (12) months.

Notice of Right to Opt-out of Personal Information Sales or Sharing

You may opt-out of the use of third-party cookies and tracking technologies by clicking here: Cookie Preference Center (Do Not Sell/Do Not Share).  To opt-out of other information sales, sharing, or processing for targeted advertising purposes, please see the Exercising Your State Law Privacy Rights section below.

Please note that a “sale” of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business.  If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third-party as part of that transaction.  

We do not knowingly collect, disclose, or sell Personal Information about children under the age of 16.  If a child under the age of 16 has provided us with personally identifiable information, we ask that a parent or guardian contact us at privacy@autozone.com so that the information can be deleted.

Collection, Use and Disclosure of Sensitive Personal Information

We do not collect, use, or disclose Sensitive Personal Information for the purpose of inferring characteristics about individuals. 

Data Retention

ALLDATA will retain your information only for so long as is necessary to provide Services to you (i.e., for the lifetime of your ALLDATA account) and/or for as long as reasonably necessary to achieve the purposes for which it was collected. Our retention policy for Personal Information is based on several factors including the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which your Personal Information is collected and processed, and whether we can achieve those purposes through other means.

We may be required to keep your Personal Information longer due to legal, regulatory, tax, accounting, or reporting requirements. We may also retain your Personal Information longer if there is a complaint or if we can reasonably anticipate a legal dispute arising from our relationship with you. If a specific regulation applies to the retention of your Personal Information, that regulation takes precedence over our retention policy.

Your California and Other State Law Privacy Rights

Residents of California and other states have certain rights with regard to their Personal Information.  ALLDATA informs you that, where applicable under relevant law, individuals may be entitled to the following:

• Right to Know: To know what Personal Information we have collected about you, specifically:
  • The categories or specific pieces of Personal Information ALLDATA has collected;
  • The categories of sources from which Personal Information is collected;
  • The business or commercial purpose for collecting, selling or sharing Personal Information;
  • The categories of Personal Information shared or sold; and
  • The categories of third-parties with whom Personal Information is shared, sold, or disclosed for a business purpose.
• Right to Request Deletion: To obtain the deletion of your Personal Information subject to certain exceptions such as if retaining your Personal Information is required or permitted by law.
• Right to Correct Inaccurate Information: To request correction of inaccurate Personal Information, taking into account the nature of the Personal Information and the purposes for which the Personal Information is processed.
• Right to Data Portability: Where technically feasible, to have your Personal Information directly transferred by us to a recipient of your choice.
• Right to Opt-out of Targeted Advertising / Sale or Sharing of Personal Information:  You have the right to opt-out of the sale or sharing of your Personal Information and targeted advertising. To opt-out of Personal Information sales,      sharing and targeted advertising through cookies and tracking technologies, click Cookie Preference Center (Do Not Sell/Do Not Share).  To opt-out of other information sales, sharing, or targeted advertising, please see the Exercising Your State Law Privacy Rights section above
• Right to Limit Use of Your Sensitive Personal Information: the CCPA and California Privacy Rights Act (“CPRA”) allow you to limit the use or disclosure of Sensitive Personal Information (“SPI”). We collect SPI for the purposes of operating our business, delivering, improving, and customizing our products and/or services we provide. The SPI we may collect is limited to your government-issued identification card, financial information, and precise geolocation data, and we will only use the data within the purposes stated above, share it within the scope stated above, and store it within the retention period indicated above. If you are a California resident, you have the right to limit the use and disclosure of your SPI. You can do so freely and at any time by submitting a request here.
• Right to Non-Discrimination: As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.
• Right to Revoke Consent: To revoke previously given consent to process your Personal Information, in some circumstances. To change your cookies settings, please visit our Cookie Preference Center Preference Center (Do Not Sell/Do Not Share).
• Right to Know Specific Third-parties: At ALLDATA’s option, a list of specific third-parties to which we have disclosed your Personal Information or any Personal Information.
• Right to Appeal: If ALLDATA denies your request to exercise the above rights, you may have the right to submit an appeal of the decision within a reasonable time of ALLDATA responding to your request. 

Exercising Your State Law Privacy Rights

If you have questions about this Privacy Policy, contact us at privacy@autozone.com.  You may exercise your applicable state rights by:

• By website:   Data Subject Request Form
• By telephone: (866) 246-5230

 With respect to requests to know, delete, correct, or transfer your Personal Information, ALLDATA will only respond to a “verifiable request” - that is, we must be able to confirm that the request is genuinely from you or someone you have authorized as an agent to act on your behalf. 

You may submit a verifiable request via the website address above or by calling toll-free number listed above for instructions about other ways to submit a request. To verify your identity, we may ask for details such as your name, address, ALLDATA account information, or other relevant information. While we do not intentionally ask for more information than necessary to appropriately verify a request, the type of request you make may require different levels of verification. This helps us ensure that the request is legitimate and protects your information from impersonation or misuse. If we cannot verify your identity, we may not be able to fulfill your request. In some cases, we may ask for additional information to complete the verification process. Providing incomplete or inaccurate information may limit our ability to locate all of your Personal Information, which could affect how fully we can respond to your request.

If you appoint an authorized agent to act on your behalf, we will require written permission from you and may contact you directly to confirm your identity and your authorization for the agent to act on your behalf.  

Opting out of sales or sharing of your Personal Information is not subject to the same verification procedures as requests to access, know, delete, correct, or transfer information. To opt-out of Personal Information sales, sharing, or targeted advertising that occur through our use of third-party cookies and tracking technologies, please visit our Cookie Preference Center Preference Center (Do Not Sell/Do Not Share).  To opt-out of other Personal Information sales, sharing, or targeted advertising, please complete our Data Subject Request Form by clicking here. 

Additionally, our Websites honor the user-enabled opt-out preference signal Global Privacy Control (“GPC”), which has been recognized by the Colorado Attorney General as a “universal opt-out mechanism” for purposes of the Colorado Privacy Act.  When you have enabled this opt-out preference signal on browsers that support it, our Website will respond by disabling the targeted advertising cookies present on our Websites for that browser. You can learn more about how to enable GPC here.  Please note that GPC only applies to the browsers and devices on which you enable it.  You can allow our Websites to “ignore” your opt-out preference signal choices in our Cookie Preference Center (Do Not Sell/Do Not Share).

If ALLDATA denies a data subject request, residents of certain states may, within a reasonable time of receiving ALLDATA’s response to a request, submit an appeal of the decision. To appeal a request denial, click here: Your Privacy Choices.

Direct Marketing Disclosures

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third-parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at privacy@autozone.com to receive the following information:

1. The categories of information we disclosed to third-parties for their direct marketing purposes during the immediately preceding calendar year;

2. The names and addresses of the third-parties that received the information; and

3. If the nature of the third-party’s business cannot be determined from their name, examples of the products or services marketed.

To make such a request, please provide sufficient information for us to determine if this applies to you and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request by writing to us at privacy@autozone.com. Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the email address provided for this purpose.

Note that responsive information may be provided in a standardized format that is not specific to you.

Our Policy on “Do Not Track” Signals under the California Online Privacy Protection Act (“CalOPPA”)

We do not support Do Not Track (“DNT”).  Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We may track consumers’ online activities over time and across third-party Web sites or online services. As we mentioned elsewhere, you can modify your browser’s settings to change its acceptance of tracking technologies.  Our Websites also recognize GPC, to allow you to opt-out of the sale or sharing of your personal information.

Third-parties may collect data that relates to you.  We cannot control third-parties’ responses to do-not-track signals or other such mechanisms. Third-parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

Other Ways to Manage Your Information & Communications From Us

While ALLDATA encourages you to take advantage of the personalized services on the Websites, you can change your account information with us at any time by editing your profile. If you are an ALLDATA member, you may opt-out of receiving promotional member marketing communications by clicking “unsubscribe” in the marketing emails you receive from us.

If you would like to opt-out of receiving text messages from ALLDATA, you may do so at any time by replying ‘STOP’ to any of the messages you have received from us, or by calling customer support at 800-697-2533, option 4.  We will not sell or share your phone number, whether you've opted in to an SMS campaign, or your consent status. We may disclose this information with the companies that help us provide our text messaging services such as platform providers and wireless carriers.

You may be able to set your browser or modify your device settings to control what cookies your browser or mobile device accepts. Additionally, you can modify your settings and delete cookies that are stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to learn how to control the placement of and/or remove cookies or other technologies. However, please note that limiting or disabling cookies and other technologies may impact or adversely affect your ability to perform certain transactions, use certain functions, and access certain content on our Websites. 

Notice of Financial Incentives.  This Notice of Financial Incentives explains how our discounts and promotional gift offers may qualify as “financial incentives” under the CCPA, as amended by the CPRA. The CCPA requires businesses that offer price or service differences—such as discounts, coupons, or free items—in exchange for personal information to provide a clear, accessible notice describing the program’s material terms.

1. Summary of the Financial Incentives We Offer

We may offer two types of financial incentives to California consumers:

(a) Discounts for Customers

We may provide discounts, or other benefits to customers who choose to participate in certain programs that involve the collection or use of personal information—for example, providing name or email address. Such discounts constitute “financial incentives,” because they involve a different price in exchange for personal information.

(b) Gifts for Purchasing a Subscription During a Promotional Period

From time to time, we may offer a complimentary gift, bonus item, or other benefit when a customer purchases a paid subscription within a specified promotional window. If participation requires providing personal information (such as contact details, shipping information, or account data), this gift program is considered a financial incentive under the CCPA.

2. Categories of Personal Information Collected

Depending on the incentive, we may collect:

• Identifiers (e.g., name, email address, phone number).
• Commercial information (e.g., purchase history, subscription status).
  These categories align with typical personal‑information practices in CCPA financial‑incentive programs.

3. Material Terms of the Incentive Programs

Eligibility

• Discounts may be available to customers who join a qualifying program or provide requested personal information.
• Gifts may be available to customers who purchase a qualifying subscription during a promotional period and provide any required information.

Benefits Provided

• Discounts: Percentage‑off offers, fixed‑amount discounts, or promotional pricing applied to purchases.
• Gifts: Complimentary item, merchandise, or other benefit.

Your Participation is Optional

Participation in any program that triggers these incentives is entirely voluntary. You may decline to provide personal information and continue using our services without participating—subject to regular pricing and benefits.

4. How to Opt-In

You may opt-in by:

• Completing the sign‑up form for the discount program,
• Checking an opt-in box presented during your online account or checkout process,
• Purchasing a subscription during a promotional period with an opt-in acknowledgement.

Opt-in must be a prior, informed, and voluntary action, consistent with CCPA requirements.

5. How to Withdraw (Opt-Out)

You may opt-out at any time by:

• Contacting us via weblink here,
• Requesting deletion of your personal information (which may end your eligibility).

Opting-out will not result in unlawful discrimination but may end eligibility for the associated incentive.

6. Value of the Consumer Data

The CCPA requires that financial‑incentive programs explain how the value of the incentive is reasonably related to the value of consumer data to the business.

We determine the value of personal information based on:

• The anticipated revenue or marketing value gained through the use of the data,
• The voluntary nature of participation.

We consider the benefits provided to be reasonably related to the value of the data collected.

7. How to Contact Us

For questions about this Notice of Financial Incentive or your privacy rights, please contact us at privacy@autozone.com.

Transfer of Data

ALLDATA’s Services are offered and available to individuals in the United States of America. While our Websites are available for anyone who is interested in ALLDATA, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union.  Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union. Your submission of such information represents your agreement to that transfer.

Security of Data

No method of information transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its security.  By using our Websites and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and ALLDATA, or between you and other related entities, cannot be guaranteed.  We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk. We use third-party payment processors to process any transactions you make with ALLDATA, including via our Websites.  The processing of those transactions is governed by the payment processors’ privacy policy and security practices.  ALLDATA is not responsible for the third-party payment processors’ data security practices.

Children’s Privacy          

High school automotive shop programs subscribe to ALLDATA products to assist with the instruction of automotive repair and automotive technology. Products used in an instructional setting include: ALLDATA Repair, ALLDATA Collision, ALLDATA Shop Manager, ALLDATA Manage Online, ALLDATA Training Garage, and ALLDATA Diagnostics. Students (and possibly Children, as defined below) in these programs may access ALLDATA products. However, ALLDATA does not collect any Personal Information from students or Children accessing these products.

With the exception of our Services that are provided in the educational setting described above, all of our Services, including our Websites, are intended for adult audiences, and are generally not meant to address anyone under the age of 16 (“Children”).  As such, Children under 16 should not use our Websites or Services without the involvement of a parent or guardian. If you are under 16, do not attempt to register for or use any of our Services, including our Websites, without such supervision, and do not provide us any Personal Information about yourself. We do not knowingly collect Personal Information from children under the age of 16 without the consent of the child's parent or guardian.

If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us at privacy@autozone.com. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will take steps to remove that information from our systems.

Difficulty Accessing Our Privacy Policy?

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at privacy@autozone.com.

Updates to this Privacy Policy

From time to time, ALLDATA may modify this Privacy Policy. ALLDATA will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy effective date above. ALLDATA encourages you periodically to check back to this page for any updates.