Everything you need for a more focused diagnostic workflow

Informed support
Diagnostic Intelligence uses advanced AI technology and carefully curated diagnostic prompts to provide relevant, reliable guidance to help technicians investigate potential fault causes. 

Know where to begin
Review potential causes in a focused order, helping technicians decide which areas, components or systems to investigate first. 

Suggested diagnostic checks 
Move from possibilities to practical next steps. Receive suggested checks that help technicians investigate, validate or discount potential causes more efficiently.

Expertise remains in the technician’s hands 

ALLDATA Diagnostic Intelligence is designed to support professional judgement, not replace it. The product helps technicians organise information, consider potential causes and identify relevant diagnostic checks. The technician remains responsible for reviewing the guidance, carrying out appropriate testing and determining the correct repair approach. ALLDATA Diagnostic Intelligence is designed to complement ALLDATA Repair, combining AI-assisted diagnostic guidance with access to original vehicle manufacturer information.

Get trusted guidance in seconds 

ALLDATA Diagnostic Intelligence helps technicians focus on the information that matters to the job. 

Get more productivity

One focused diagnostic workflow to help technicians move from code or symptom to validated repairs faster

Get more confidence

Guided diagnostics that combine AI-assisted insights and ALLDATA expertise to reduce guesswork by prioritising likely causes, recommended tests, and known fixes

Get more capability

One source for technicians of all skill levels to diagnose increasingly complex vehicle systems

Get more certainty

Empowered by ALLDATA, leveraging the industry’s most trusted OEM service information combined with real-world repair intelligence

WHY ALLDATA DIAGNOSTIC INTELLIGENCE?

Male Technician with tablet by car window
  • Reduce search time – Bring relevant guidance and manufacturer information together, reducing time spent navigating multiple sources.
  • Reduce diagnostic guesswork – Use AI-assisted guidance to provide a focused starting point and investigate potential causes systematically.
  • Support technician development – Help less-experienced technicians work more methodically, while giving experienced technicians faster access to relevant information.
  • Improve workshop capacity – More efficient diagnostics can free up technician time and create additional capacity for chargeable work.
  • Support first-time-right repairs – Enable better-informed diagnostic decisions, reducing unnecessary component replacement and repeated investigation.
  • Strengthen customer confidence – Clearer diagnostic decisions and more efficient repairs can support a more consistent customer experience.

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Frequently Asked Questions

What is ALLDATA Diagnostic Intelligence?

ALLDATA Diagnostic Intelligence is an AI-assisted diagnostic solution that helps technicians investigate vehicle faults using DTC or symptom-based searches, informed guidance, potential causes, suggested checks and relevant original vehicle manufacturer information. 

How does Diagnostic Intelligence work?

ALLDATA Diagnostic Intelligence was developed to add a diagnostic guide that complements the OEM repair information; it does not alter this repair information. The artificial intelligence (AI) component of Diagnostic Intelligence is modeled after an ASE Certified Maser Technician has worked through a diagnostic workflow. Its function is to identify the most appropriate diagnostic approach and route the technician to the relevant manufacturer's repair information, through a direct link to that OEM content as the governing authority.

Does Diagnostic Intelligence replace technician judgement?

No. Diagnostic Intelligence supports the diagnostic process by providing informed guidance and relevant information. The technician remains responsible for testing, professional assessment and the final repair decision. 

Can I search by diagnostic trouble code?

Yes. Technicians can begin with a DTC or vehicle symptom to focus the diagnostic process. 

Do I need an ALLDATA Repair subscription?

Yes. An active ALLDATA Repair subscription is required to use ALLDATA Diagnostic Intelligence.