arjun.kumar@autozone.com Submitted by arjun.kumar@au… on February 28, 2024 - 10:32am How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? Do Unused Cases Roll Over to the Next Month? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Legacy ID 2355