Billing Options Pay by Mail Pay by Phone Enroll in eStatements Enroll in Auto Pay Price Change FAQ Customer Portal Enroll in eStatements
General Adding Actual Costs and Details to Orders How Orders are Calculated - Example How Totals are Calculated About Quotes, Jobs, Estimates, Repair Orders, Invoices and Counter Sales How Taxes are Calculated How Compound Taxes are Calculated Discounting Jobs Discounting Jobs Overview Applying Discounts Viewing Discounts How Discounts are Calculated Removing Items from Orders Deleting Items from Jobs Removing Hazardous Materials Fees Removing Supplies Fees Revising Repair Orders Editing Estimates, Repair Orders and Counter Sales Editing Item Costs Editing Payments Revisions Revising a Repair Order Viewing Repair Order Revisions
Employees Employee List Overview Adding New Employees Editing Employees Deactivating Employees Labor Rates Labor Rates Overview Creating Labor Rates Selecting a Default Labor Rate Editing Labor Rates Deleting Labor Rates Disclaimers Disclaimers Overview Creating Disclaimers Editing Disclaimers Deleting Disclaimers Job Status Codes Job Status Codes Overview Creating Job Status Codes Editing Job Status Codes Deleting Job Status Codes Miscellaneous Charges Miscellaneous Charges Overview Creating Miscellaneous Charges Editing Miscellaneous Charges Deleting Miscellaneous Charges Customer Types Customer Types Overview Creating Customer Types Editing Customer Types Deleting Customer Types Customer Follow-up Customer Follow-up Overview Creating New Customer Follow-up Messages Editing Customer Follow-up Messages Deleting Customer Follow-up Messages Customer Follow-up: Customer Message Queue Tab Customer Follow-up: Processed Messages Tab Customer Follow-up: Settings Tab
How To: Articles Biannual Update Process Version 4.9.3 Company (Shop) Information Menus Shop Data Customers and Vehicles New Estimates, Repair Orders and Counter Sales Saving and Converting Repair Orders Work in Progress, Additions and Revisions Documenting Closing and Posting Orders Service History Backing Up the Database Transferring or Restoring the Database
Common Issues Freezing / Crashing When Using Back Button Can't View Parts and Labor or Can't Create a New Estimate Letters in Estimate are Cut-off or Unrecognizable Error Messages QuickBooks Integration Error Messages Error: "Database Could Not Be Found" (SERVER Computer) Error: "Database Could Not Be Found" (CLIENT Computer) Error: "Manage is Not Recognizing a Current ALLDATA Subscription" (Version 4.7 and below) Error: "ALLDATA Manage is partially disabled..." (Version 4.9) Error: "An Application Error Has Occurred” (Version 4.8 and below) Error: "An Application Error Has Occurred” (Version 4.9) Error: "This Order is Currently Opened by Another User." #1001: Source = "Microsoft SQL Native Client/DataCom.Execute"
How To Managing Estimate Files Removing ALLDATA Repair (DVD) Copying SERVICE ADVISOR Discs to your Computer (P&L Information Only) Copying DATA Discs to your Computer (Both Repair and P&L Information) Mapping the Drive for Data Networking Switch to Printing Black Text on a White Background Setting the Default Printer Confirming that the Correct Security Key is Installed Checking the Security Key Date Checking the Subscription Code Expiration Dates Checking the Compatibility Mode Settings Verifying or Identifying Your Security Key ID Adding Subscription Option Codes
Computer Basics Clearing Browser Cache Turning on Password Saving Translating Websites to Other Languages What is a Browser and How Do I Know Which One I'm Using? Checking and Installing Windows Updates Creating Shortcuts, Favorites and Bookmarks Downloading Files from the Internet Restricting Internet Access to Only Approved Sites Restarting Your Computer Looking up the Version of Windows Looking up the CPU (Processing Speed) and RAM (Memory) Looking up the Free Space on the Hard Drive Looking up the Computer's IP Address Looking up the System Type (32-bit or 64-bit) Turning Off IE7 Compatibility View for ALLDATA Websites Updating the Time, Date and Time Zone Looking up the Computer's IP Address
Menus Menu Bar Main Shortcut Bar Scheduling Shortcut Bar Inventory Shortcut Bar ALLDATA Shortcut Bar Setup Shortcut Bar Menu Bar
