Using Diagnostic Intelligence

  1. Log into my.alldata.com and open the Diagnostic Intelligence app.
    Open Diagnostic Intelligence app
  2. Select a Vehicle.
    select vehicle
  3. View common Diagnostic Resources available from ALLDATA Repair, for the selected vehicle, in the right hand menu.
    diagnostic resources
  4. Select from the list of common Codes and Symptoms, or fill in the Search for Code or Symptom box and click View Diagnostic Article to find information for a specific diagnostic concern.

    • Note: Multiple codes can be entered at once. AI guidance will take all codes into consideration when giving analysis.

    search or view common codes

  5. View diagnostic information from any the following tabs:

Overview

DTC and symptom description, related TSBs, probable causes and other service information.

overview tab

 

AI Insights

Available AI insights could include:

  • Typical diagnostic time
  • Skill level to test and diagnose
  • Common diagnostic mistakes to avoid
  • Most likely root cause
  • Recommended diagnostic approach
ai insights tab

 

Dive deeper into AI powered diagnosis by selecting a  follow-up question.

ai follow-up questions

OEM Articles

OEM provided diagnostic instructions that could include:

  • Fault conditions
  • Component descriptions
  • Circuit and component testing
  • Clearing instructions
  • Diagnostic aids
  • and more...
oem article

Known Fixes

Quick reference to confidence-ranked repairs and common testing procedures.

known fixes tab

Community

Community sourced answers for hard-to-diagnose problems from over 300,000 ALLDATA techs and ALLDATA's Automotive Diagnostic Team.

community tab
 
Additional Resources
  • Library - Don’t see the OEM info you need? Need to verify a repair procedure or specification? Submit a Library Request and get a response FAST – usually in 30 minutes or less.
  • Convert - Complete all your unit conversions with one simple tool.
  • Reference - Access ALLDATAs' Quick Reference guides.
additional resourcesadditional resources