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Unable to Add Items to a Work Document
Symptom(s)
- Parts do not transfer to Work Document from the Parts and Labor Catalog.
- Unable to add a Job to a Work document.
- Unable to add items to a Job.
Possible Cause(s)
- The Internet browser has stored an older version of the webpage in Temporary Internet Files.
Suggested Solution(s)
- Clear your browser's Temporary Internet Files.
Follow the instruction for your browser below:
Google Chrome
- On the main Google Chrome window, click the menu in the upper right corner of the screen >> History
- Click Clear browsing data...
- IMPORTANT: Deselect all options except Cookies and other site and plug-in data, and Cached images and files. Then click Clear Browsing data
