FAQs Can I Subscribe to Only ALLDATA Tech-Assist? Will My Subscription Commitment Change When I Add ALLDATA Tech-Assist? How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? How Do I Verify Repairs to Earn Additional Cases? Do Unused Cases Roll Over to the Next Month? What Kind of Questions Can I Ask Through ALLDATA Tech-Assist? Who Am I Talking with When I Call ALLDATA Tech-Assist? What Information Will You Need When I Call? What Are the ALLDATA Tech-Assist Hours of Operation? HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Call/Case Allowance How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? Do Unused Cases Roll Over to the Next Month? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Do Unused Cases Roll Over to the Next Month?
Additional How To Articles My Account Customizing the Work Screen Layout Importing Parts Inventory Files into Manage Online Changing a Vehicle License Plate Enabling and Using myCARFAX Adding Detailed Customer and Vehicle Information Adding Repair Orders to the Schedule Adding Inspections to the State Inspection Schedule Retrieving an Estimate, Repair Order or Invoice Transferring a Vehicle to a Different Customer Adding Repair Orders to the Schedule
Verifying Repairs How Do I Verify Repairs to Earn Additional Cases? WHAT IS A “VERIFIED REPAIR”? WHAT HAPPENS IF I PROVIDE A REPAIR THAT IS NOT VERIFIABLE? WHAT HAPPENS IF I PROVIDE A REPAIR THAT IS NOT VERIFIABLE?
Verifying Repairs How Do I Verify Repairs to Earn Additional Cases? WHAT IS A “VERIFIED REPAIR”? WHAT HAPPENS IF I PROVIDE A REPAIR THAT IS NOT VERIFIABLE? WHAT IS A “VERIFIED REPAIR”?
Call/Case Allowance How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? Do Unused Cases Roll Over to the Next Month? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH
Call/Case Allowance How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? Do Unused Cases Roll Over to the Next Month? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT?
Calling Tech-Assist What Are the ALLDATA Tech-Assist Hours of Operation? What Information Will You Need When I Call? What Kind of Questions Can I Ask Through ALLDATA Tech-Assist? WHAT KIND OF VEHICLES AND QUESTIONS CAN WE NOT ASSIST WITH? Who Am I Talking with When I Call ALLDATA Tech-Assist? WHAT KIND OF VEHICLES AND QUESTIONS CAN WE NOT ASSIST WITH?
FAQs Can I Subscribe to Only ALLDATA Tech-Assist? Will My Subscription Commitment Change When I Add ALLDATA Tech-Assist? How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? How Do I Verify Repairs to Earn Additional Cases? Do Unused Cases Roll Over to the Next Month? What Kind of Questions Can I Ask Through ALLDATA Tech-Assist? Who Am I Talking with When I Call ALLDATA Tech-Assist? What Information Will You Need When I Call? What Are the ALLDATA Tech-Assist Hours of Operation? HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Calling Tech-Assist What Are the ALLDATA Tech-Assist Hours of Operation? What Information Will You Need When I Call? What Kind of Questions Can I Ask Through ALLDATA Tech-Assist? WHAT KIND OF VEHICLES AND QUESTIONS CAN WE NOT ASSIST WITH? Who Am I Talking with When I Call ALLDATA Tech-Assist? What Are the ALLDATA Tech-Assist Hours of Operation?
FAQs Can I Subscribe to Only ALLDATA Tech-Assist? Will My Subscription Commitment Change When I Add ALLDATA Tech-Assist? How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? How Do I Verify Repairs to Earn Additional Cases? Do Unused Cases Roll Over to the Next Month? What Kind of Questions Can I Ask Through ALLDATA Tech-Assist? Who Am I Talking with When I Call ALLDATA Tech-Assist? What Information Will You Need When I Call? What Are the ALLDATA Tech-Assist Hours of Operation? HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Call/Case Allowance How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? Do Unused Cases Roll Over to the Next Month? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Is There a Limit to How Many Times I Can Call Per Case?
FAQs Can I Subscribe to Only ALLDATA Tech-Assist? Will My Subscription Commitment Change When I Add ALLDATA Tech-Assist? How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? How Do I Verify Repairs to Earn Additional Cases? Do Unused Cases Roll Over to the Next Month? What Kind of Questions Can I Ask Through ALLDATA Tech-Assist? Who Am I Talking with When I Call ALLDATA Tech-Assist? What Information Will You Need When I Call? What Are the ALLDATA Tech-Assist Hours of Operation? HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? Call/Case Allowance How Often Can I Call ALLDATA Tech-Assist About the Same Case? Is There a Limit to How Many Times I Can Call Per Case? Do Unused Cases Roll Over to the Next Month? WHAT IF I WANT TO OPEN ANOTHER CASE, BUT I HAVE ALREADY USED MY AVAILABLE CASES; WHAT ARE MY OPTIONS AT THAT POINT? WHAT HAPPENS WHEN MY CUSTOMER CHOOSES NOT TO PROCEED WITH A REPAIR? DO I GET ANOTHER CASE ADDED BACK TO MY ALLOWANCE THAT MONTH HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK? HOW DOES THE ALLDATA TECH-ASSIST SUBSCRIPTION CASE ALLOWANCE WORK?