Shop Manager - 600
Shop Manager - 335

Start fast, avoid the paper trap

Starting a new shop from the ground up is no easy endeavor. Finding a location, purchasing equipment, and hiring the right people can be a long and tedious process. But before you open your doors for business, it’s important to have all your ducks in a row. You have to confirm you’re compliant to your local and state laws, and also make sure you have the right tools in place for your shop to succeed ...


Ask the right questions – customer intake procedures

In a lot of ways, your business is like the cars we work on. There are many complex systems that work together in concert, but if the intake system isn’t operating correctly it causes numerous difficulties. Without proper procedures, you shouldn’t guess at diagnosis or adjustments.

CC-Product Highlights

Sectioning & Welding Procedures | Lap Joints (:53)

Shows you step by step how to access unedited, up-to-date OEM procedures for sectioning and welding the inner quarter of a Chrysler Pacifica.

Tech Tips

PT Cruiser Cranks, No Start After Being Parked

Vehicle: 2001 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle

Mileage: 146,785

Problem: This vehicle was parked for several months and only moved about 50 feet once a week. The owner towed it to the shop because, the last time he tried to move it, the engine would crank but not start.

Kia Sorento Barely Runs After New Long Block Installed

Vehicle: 2012 Kia Sorento, 2WD, L4-2.4L, VIN 6, (GDI), Automatic Transmission/Transaxle

Mileage: 97,886

Problem: After a Kia dealer replaced the long block under the SC147 Theta II Engine Safety Recall campaign, the Sorento was barely able to start and idle. The MIL was on. The Kia dealer recommended replacing the catalytic converters, but since the MIL was not on before the long block was replaced, the owner decided to have the vehicle towed to an independent shop for a second opinion.

BMW 335i MIL On – Active MAP to Throttle Angle Correlation DTC

Vehicle:  2011 BMW 335i Coupe, L6-3.0L Turbo, Automatic Transmission/Transaxle

Mileage: 111,686

Problem: The owner brought her BMW in because the malfunction indicator light (MIL) was on. The engine seemed to run fine.


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