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Vehicle: 2015 Ford Fusion, FWD, L4-2.5L, Automatic Transmission/Transaxle

Mileage: 128,674

Problem: The owner brought her vehicle to the shop because the malfunction indicator light (MIL) was on, and the engine would occasionally stall when coming to a stop.

Vehicle(s): 2006-08 Civic, 2006-08 Civic GX, and 2006-2011 Civic Hybrid

Details: If a Honda Civic, included within the year and model range listed above, comes in with diagnostic trouble code (DTC) P0606, Honda advises to first verify that the factory recommended spark plugs are installed. Aftermarket spark plugs may have built-in capacitors that can cause electrical interference, which will set a DTC P0606. Also, the same DTC could set if the spark plugs are badly worn with a gap of 0.080” or more.

Vehicle: 2005 Chevy Silverado 2500, 4WD, V8-6.6L DSL Turbo, VIN 2

Mileage: 175,776

Problem: This Silverado arrived in the shop with the supplemental restraints system (SRS) warning light illuminated.

Vehicle: 2011 Ford Taurus, FWD, V6-3.5L, Automatic Transmission/Transaxle

Mileage: 162,556

Problem: This Taurus with the 6F50 automatic transaxle arrived with a complaint of "transmission slipping" in certain gears.

Vehicle: 2012 Kia Sorento, 2WD, L4-2.4L, VIN 6, (GDI), Automatic Transmission/Transaxle

Mileage: 97,886

Problem: After a Kia dealer replaced the long block under the SC147 Theta II Engine Safety Recall campaign, the Sorento was barely able to start and idle. The MIL was on. The Kia dealer recommended replacing the catalytic converters, but since the MIL was not on before the long block was replaced, the owner decided to have the vehicle towed to an independent shop for a second opinion.

Vehicle:  2011 BMW 335i Coupe, L6-3.0L Turbo, Automatic Transmission/Transaxle

Mileage: 111,686

Problem: The owner brought her BMW in because the malfunction indicator light (MIL) was on. The engine seemed to run fine.

Vehicle: 2001 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle

Mileage: 146,785

Problem: This vehicle was parked for several months and only moved about 50 feet once a week. The owner towed it to the shop because, the last time he tried to move it, the engine would crank but not start.

Vehicle: 2010 Mercedes Benz G 550 (463.236), V8-5.5L (273.963)

Mileage: 62,764

Problem: The owner of this Mercedes G 550 was going on a long road trip and wanted his seat’s lumbar function to operate correctly.

Vehicle:  2007 Honda Pilot, 4WD, V6-3.5L, Automatic Transmission/Transaxle

Mileage: 189,522

Problem: The Honda Pilot was towed to the shop after the intake manifold exploded. The owner said he went to the gas station and filled his fuel tank. As soon as he restarted the car, he heard a loud noise and then saw smoke coming out from under the hood. He quickly opened the hood to find the intake manifold was on fire. He smothered the flames with his coat. Prior to this, the engine had been running fine.

Vehicle: 2008 Cadillac CTS, RWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 168,265

Problem: The owner of this CTS said that the brakes locked up and wouldn't release. The problem occurred after he topped up the brake fluid.

Vehicle: 2012 Kia Rio, L4-1.6L, Manual Transmission/Transaxle

Mileage: 165.998

Problem: The owner noticed the car normally drove until the clutch pedal was pressed. The engine would then race up to 2500 RPM.

Vehicle: 2018 Dodge ProMaster 2500, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 64,572

Problem: The owner brought his Dodge ProMaster to the shop because he was hearing a clunking noise from the left front suspension area while driving. Another shop already replaced the left front strut, sway-bar links and front brakes, but the problem persisted.

Vehicle: 2010 Ford F-150, 4WD, V8-5.4L, Flex Fuel, Automatic Transmission/Transaxle

Mileage: 136,009

Problem: The vehicle was towed in because, although the engine would crank, it would not start. After sitting for a few minutes, the engine would start and run fine for a while then shut off and would not restart.

Vehicle: 2019 Dodge Ram 1500, 4WD, V8-5.7L, Automatic Transmission/Transaxle

Mileage: 82,663

Problem: The owner had his truck towed to the shop because the engine would not crank despite having a fully charged battery.

Vehicle: 2011 Chevrolet Camaro, V8-6.2L, Automatic Transmission/Transaxle

Mileage: 142,002

Problem: The vehicle owner says that the engine started and ran fine but, when she tried to shut the engine off, the key was stuck in the ignition switch and could not be removed.

Vehicle: 2011 GMC Acadia, FWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 132,995

Problem: The Acadia was originally brought in for an engine run-on concern. The engine would not shut off, even with the key removed from the ignition. No diagnostic trouble codes.

Vehicle: 2013 Chevy Traverse, AWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 123,764

Problem: The vehicle owner said that the hill start assist system would not release the brakes after stopping on a hill and trying to accelerate. Editor’s note: The hill start assist system is designed to temporarily hold the brakes on while stopped on a hill until the driver can release the brake pedal and push on the accelerator pedal.

Vehicle: 2003 Toyota Echo, L4-1.5L (1NZ-FE), Manual Transmission/Transaxle

Mileage: 132,448

Problem: This vehicle was towed to the shop for a no crank, no start condition.

Vehicle: 2006 Dodge RAM 2500, 2WD, L6-5.9L DSL Turbo, VIN C, Automatic Transmission

Mileage: 168,009

Problem: The truck was brought to the shop because the A/C was blowing warm air. The customer said it was working fine the day before.

Vehicle: 2007 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle

Mileage: 82,003

Problem: After a routine timing belt replacement, the technician noticed that the camshaft timing marks were off one tooth when tension was put on the belt.

Vehicle: 2008 Volkswagen R32 4Motion (1K1), V6-3.2L (CBRA), Automatic Transmission/Transaxle

Mileage: 135,750

Problem: The owner of this R32 complained that the A/C was "not blowing cold air." It was an automatic HVAC system. The compressor appeared to be engaged.

Vehicle: 2014 Ford F-450 Super Duty, 2WD, V8-6.7L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 152,236

Problem: The owner brought his F-450 to the shop because it had a slow coolant leak and the transmission kept overheating. He could not see a leak anywhere on or under the engine but had to occasionally add coolant.

Vehicle: 2016 Audi A3 Quattro Sedan (8VS), L4-2.0L Turbo (CNTC), Automatically Shifted Manual Transmission/Transaxle

Mileage: 122,366

Problem: The Audi’s owner dropped it off at the shop because the malfunction indicator light (MIL) was on, and the engine was running extremely hot according to the coolant temperature gauge.

Vehicle: 2010 Dodge Caliber, L4-2.0L, Continuously Variable Transmission/Transaxle

Mileage: 115,668

Problem: This Dodge Caliber was brought to the shop because the front turn signals did not operate when the headlamps were on.

Vehicle: 2014 Ford Fusion, FWD, L4-2.0L Turbo, Automatic Transmission/Transaxle

Mileage: 103,478

Problem: The Fusion was involved in a front-end collision. After the body repairs, which included replacing the Steering Gear/Power Steering Control Module (PSCM), the power steering system was inoperative. The message center displayed a new warning message: "STEERING LOSS STOP SAFELY".

Vehicle: 2012 Nissan Sentra, L4-2.0L (MR20DE), CVT Transmission

Mileage: 122,062

Problem: This vehicle arrived at the shop with inoperative power windows when using any window switch in the car.

Vehicle: 2013 F-150, 4WD, V6-3.5L Turbo, Automatic Transmission

Mileage: 148,090

Problem: The A/C stopped working on this Ford F-150 so the customer brought it to the shop.
NOTE: The vehicle was equipped with an electronic automatic temperature control (EATC) system.

Vehicle: 2016 Chevy Silverado 3500, 2WD, V8-6.6L DSL Turbo, Automatic Transmission

Mileage: 72,054

Problem: The owner of this Silverado was concerned about the brakes on his truck. Intermittently while braking, the truck’s front end will shake violently.

Vehicle: 2012 Buick LaCrosse, FWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 178,990

Problem: The vehicle owner stated that while driving or while sitting at a stop, the warning lights in the instrument cluster start flashing, the tachometer and speedometer gauges fluctuate erratically, and the engine starts to surge then will eventually stall out.


Vehicle: 2009 Dodge Grand Caravan, V6-3.8L, Automatic Transmission/Transaxle

Mileage: 147,556

Problem: The vehicle was brought to the shop because of poor acceleration and a hesitation. The malfunction indicator light (MIL) was on.


Vehicle: 2018 Lexus NX 300, FWD, L4-2.0L Turbo (8AR-FTS), Automatic Transmission/Transaxle

Mileage: 38,889

Problem: This vehicle sustained substantial front and rear collision damage. The bumpers and proximity sensors were replaced during repairs. After the repairs were made, the parking assist system did not work and the warning indicator in the instrument cluster was on. The body shop’s technician pulled a diagnostic trouble code (DTC) then called ALLDATA Tech-Assist for some assistance.


Vehicle: 2003 BMW 745Li (E66), V8-4.4L (N62), Automatic Transmission/Transaxle

Mileage: 196,435

Problem: This vehicle arrived at the shop with a dead battery that had been drained while trying to start the engine.

Vehicle: 2011 Ford Truck F-450, 2WD, Super Duty V8-6.7L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 131,190

Problem: The owner had his Ford F-450 towed to the shop because the column shifter was stuck in Park and would not release.


Vehicle: 2008 Volkswagen Jetta Sedan (1K2), L5-2.5L (CBTA), Automatic Transmission/Transaxle

Mileage: 178,433

Problem: The vehicle owner brought the car to the shop because the air conditioner (A/C) was blowing warm air.

Vehicle: 2007 Ford F-150, 4WD, V8-5.4L, VIN 5, Automatic Transmission/Transaxle

Mileage: 242,302

Problem: This F150 was brought in for a rough idle and lack of power concern. The owner also noticed black smoke coming from the exhaust and it smelled like fuel.

Vehicle:  2008 Ford Crown Victoria, V8-4.6L, Flex Fuel, Automatic Transmission/Transaxle

Mileage: 192,446

Problem: The vehicle was towed into the shop because the transmission could not be shifted out of Park.

Vehicle: 2006 Dodge Durango, 2WD, V6-3.7L, VIN K, Automatic Transmission/Transaxle

Mileage: 236,009

Problem: This vehicle was towed in because the engine would crank over but not start.

Vehicle: 2010 Volkswagen Routan (7B1), V6-4.0L (CGVA), Automatic Transmission/Transaxle

Mileage: 162,232

Problem: Customer stated that the engine would intermittently stall when releasing the accelerator pedal mostly when it was wet or raining. It stalled on dry days too but not as often. The malfunction indicator light (MIL) was not ON.

Vehicle:  2011 Mazda CX-7, AWD, 2.3Turbo, Automatic Transmission/Transaxle

Mileage: 132,446

Problem: The vehicle was dropped off at the shop because the driver’s side window would not operate.

Vehicle: 2013 Dodge Grand Caravan, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 113,661

Problem: The vehicle was towed in for a “crank/no start” problem. According to the owner, it started as an intermittent “hard start/extended crank” issue, which eventually turned into the “crank/no start” problem, and at that point, the malfunction indicator light (MIL) came on.