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Vehicle:  2014 Fiat 500L, L4-1.4L Turbo, Automatic Transmission/Transaxle

Mileage: 110,011

Problem: The owner of this 500L dropped the car off at the shop because the power windows and mirrors stopped working.

Vehicle: 2016 Kia Forte, L4-1.8L, Automatic Transmission/Transaxle

Mileage: 185,574

Problem: The Forte was a sublet job from a body shop. The body shop owner said that after the repairs, the Forte’s engine would start and then stall right away with multiple warning lamps coming on.

Vehicle: 2015 Volkswagen Golf (AU1,) L4-1.8L Turbo (CXBA), Manual Transmission/Transaxle

Mileage: 95,879

Problem: This VW Golf was towed in for a cranks/does not start concern. The vehicle owner admitted to modifying the vehicle (including a software tune in the ECM), but those modifications were performed quite a while before this issue started.

Vehicle: 2017 Acura MDX, AWD, V6-3.5L (J35Y5), Automatic Transmission/Transaxle

Mileage: 129,459

Problem: The owner of this Acura was concerned about the charging system error message in the instrument cluster. It had been on for a few days. Another shop had already replaced the battery sensor, but that did not fix the problem.

Vehicle: 2014 Dodge Ram 1500, 4WD, V6-3.0L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 155,809

Problem: This Ram was dropped off at the shop because the malfunction indicator light (MIL) was on.

Vehicle: 2014 Subaru Forester, F4-2.5L DOHC, Automatic Transmission/Transaxle

Mileage: 145,659

Problem: This Forrester was in the shop because the air conditioning would stop working after the engine got up to operating temperature. The customer stated that if he let the engine cool off for a bit, the A/C worked fine until the engine heated up again.

Vehicle: 1999 BMW 328i Convertible (E36), L6-2793cc 2.8L DOHC (M52), Manual Transmission/Transaxle

Mileage: 226,650

Problem: The owner’s concern was that the driver's power window was inoperative and stuck open. The motor was replaced twice already by another shop, but the plastic drive gears kept stripping out.

Vehicle: 2009 GMC Sierra 2500, 4WD, V8-6.0L, Automatic Transmission/Transaxle

Mileage: 226,562

Problem: The customer said that the engine keeps running when he turns the ignition key off. Everything else shuts off except the malfunction indicator light (MIL), and the engine continues to run.

Vehicle: 1999 Dodge Ram 2500, 4WD, L6-5.9L DSL Turbo, VIN 6, Automatic Transmission/Transaxle

Mileage: 226,562

Problem: The owner’s complaint with his Ram was that it stalled a few times while driving, then it would crank but not start. There was also a "NO BUS" message displayed in the odometer field of the instrument cluster.

Vehicle: 2001 Chevy K 1500, 4WD, V8-5.3L, VIN T, Automatic Transmission/Transaxle

Mileage: 225,889

Problem: The owner brought his truck in because the malfunction indicator light (MIL) was on. Engine performance seemed about normal.

Vehicle: 2017 Lincoln MKC, AWD, L4-2.0L Turbo, Automatic Transmission/Transaxle

Mileage: 45,659

Problem: This MKC was towed in with a cranks/does not start concern, and the malfunction indicator light (MIL) was on.

Vehicle: 2003 Toyota Prius, L4-1.5L (1NZ-FXE) Hybrid, Automatic Transmission/Transaxle

Mileage: 166,050

Problem: The Prius was brought to the shop with the malfunction indicator light (MIL) on. The owner said that the vehicle’s performance seemed normal.

Vehicle: 2007 Dodge Sprinter 2500, V6-3.0L DSL Turbo, VIN 45, Automatic Transmission/Transaxle

Mileage: 159,159

Problem: The operator of this Sprinter complained that the engine kept running after the ignition switch was turned off. The engine oil level was on the mark, so he didn’t think the run-on was caused by an oil leak into the combustion chamber.

Vehicle: 2013 GMC Sierra 2500, 4WD, V8-6.0L, Automatic Transmission/Transaxle

Mileage: 86,910

Problem: The customer complained that the engine in his truck had no power to climb hills or pull out into traffic. The malfunction indicator light (MIL) was not on.

Vehicle: 2017 Ford F350, 4WD, Super Duty, V8-6.2L, Automatic Transmission/Transaxle

Mileage: 135,562

Problem: The driver of this snowplow Ford F350 complained that multiple warning lamps were on, such as the brake light, ABS and malfunction indicator light (MIL).

Vehicle: 2016 GMC Savana 2500, V8-4.8L, Automatic Transmission/Transaxle

Mileage: 242,385

Problem: The Savana was towed to the shop because the malfunction indicator light (MIL) was on, and the engine would crank over but not start.

Vehicle: 2011 Ford E150, V8-4.6L, Automatic Transmission/Transaxle

Mileage: 96,552

Problem: This Ford E150 was in the shop because the anti-lock brake system (ABS) and traction control system (TRAC) warning lamps were on.

Vehicle: 2014 Infiniti Q50, AWD, V6-3.7L (VQ37VHR), Automatic Transmission/Transaxle

Mileage: 85,009

Problem: The customer’s concern was that her Q50’s left front turn signal stopped working. The right turn signal worked fine. She had her neighbor check the left turn signal bulb and they said it was good.

Vehicle: 2016 BMW X5 xDrive 35d, AWD (F15), L6-3.0L DSL Turbo (N57T), Automatic Transmission/Transaxle

Mileage: 186,210

Problem: This BMW X5 was brought to the shop because the suspension warning lamp was on. The suspension seemed to be level and the customer had no real complaint about how the vehicle is driving.

Vehicle: 2016 Chevy Silverado 1500, 4WD, V8-5.3L, Automatic Transmission/Transaxle

Mileage: 79,659

Problem: The owner of this Silverado had an intermittent stalling concern; primarily with their travel trailer connected.

Vehicle: 2011 Nissan Pathfinder, 4WD, V8-5.6L (VK56DE), Automatic Transmission/Transaxle

Mileage: 120,272

Problem: The owner of this Pathfinder asked the shop to fix his automatic air conditioning (A/C) system. No chilled air was blowing from the vents.

Vehicle: 2017 GMC Canyon, 4WD, L4-2.8L DSL Turbo, Automatic transmission/transaxle

Mileage: 151,546

Problem: The owner reported that the 4WD suddenly stopped working while driving.

Vehicle: 2000 Lexus LS 400, V8-4.0L (1UZ-FE), Automatic Transmission/Transaxle

Mileage: 230,990


Vehicle: 2012 Acura RDX, AWD, L4-2.3L Turbo, Automatic transmission/transaxle

Mileage: 176,959

Problem: This Acura RDX was brought to the shop for lack of power and the malfunction indicator light (MIL) was on. The customer stated that they really had to press hard on the accelerator pedal to get the vehicle going.

Vehicle: 2011 Jeep Compass, 2WD, L4-2.4L, Automatic transmission/transaxle

Mileage: 148,990

Problem: The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on.

Vehicle: 2016 Ford F-150, 4WD, V8-5.0L, Automatic transmission/transaxle

Mileage: 122,872

Problem: The customer had her F-150 towed into the shop because the radio, HVAC controls and the electric power steering was inoperative.

Vehicle: 2019 Toyota RAV4, 4WD, L4-2.5L (A25A-FXS), Hybrid, Automatic transmission/transaxle

Mileage: 89,366

Problem: This hybrid RAV4 came in with the malfunction indicator light (MIL) on and a hybrid message saying that only the internal combustion engine (ICE) was operational.

Vehicle:  2005 Mercedes Benz S 500, 4MATIC (220.184), V8-5.0L (113.966)

Mileage: 262,744

Problem: The customer reported that the car’s battery went dead overnight. While he was recharging the battery, the fog lights began flashing continuously. With the battery fully charged, he noticed the fog lights would flash on and off whether the engine was running or not. If he disconnected the fog lamps, the battery discharging stopped.


Vehicle: 2017 Volkswagen Golf (AU1) L4-1.8L Turbo (CXBA), Automatic Transmission/Transaxle

Mileage: 86,778

Problem: This Golf owner brought his car to the shop with a weird starting issue. Everything came on in the dash when he turned the ignition switch on, but the engine would not start. If he put the transmission in neutral and rolled it back about three feet, it would start.

Vehicle:  2009 Hyundai Santa Fe, FWD, V6-2.7L, Automatic Transmission/Transaxle

Mileage: 128,265

Problem: The owner of this Santa Fe complained the engine was hard to start, and the Malfunction Indicator Light (MIL) was on.

Vehicle: 2005 Land Rover (LM) V8-4398cc 4.4L (M62) Automatic Transmission/Transaxle

Mileage: 196,094

Problem: A loud flapping noise from inside the dash with the air conditioning on was driving this Land Rover owner crazy. He said it sounded like someone was shuffling a deck of cards and the intensity seemed to vary with the fan speed.

Vehicle: 2014 BMW X1 xDrive 28i, AWD (E84), L4-2.0L Turbo (N20), Automatic Transmission/Transaxle

Mileage: 136,552

Problem: This BMW X1 was in the shop because the shift lever returned to PARK whenever it was shifted into another position, the brake lights were staying on (except for the high mounted center light), and all the power windows were inoperative.

Vehicle: 2015 Audi Q7 Quattro (4LB), V6-3.0L SC (CTWA), Automatic transmission/transaxle

Mileage: 144,901

Problem: The owner brought his Quattro to the shop because the malfunction indicator light (MIL) was on. He mentioned that the idle is a little rough, but the car seemed to drive okay otherwise.

Vehicle: 2014 Jeep Grand Cherokee, 4WD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 168,502

Problem: Customer states that they were driving the vehicle, and when they stopped, the transmission defaulted to PARK. They shut the engine off and it never cranked over again.

Vehicle: 2016 Ford F-150, 4WD, V6-2.7L Turbo, Automatic transmission/transaxle

Mileage: 119,832

Problem: The customer’s concern was that his F-150 had developed a noticeable loss of throttle response, and the malfunction indicator light (MIL) was on.

Vehicle: 2018 Chevrolet Malibu, L4-1.5L Turbo, Automatic Transmission/Transaxle

Mileage: 98,001

Problem: This vehicle came to the shop because the malfunction indicator lamp (MIL) was on, the engine lacked power and there was a clacking sound from the high-pressure fuel pump area.

Vehicle: 2010 Mazda 3, L4-2.0L, Automatic Transmission/Transaxle

Mileage: 209,876

Problem: The customer was concerned that there was possibly some air in the brake system. The brake pedal was dropping about two inches after a complete stop. Another shop had previously replaced the master cylinder and calipers for this problem, but the brake pedal still dropped.

Vehicle: 2015 Volkswagen Jetta GLI (163), L4-2.0L Turbo (CPLA), Automatic Transmission/Transaxle

Mileage: 196,779

Problem: The owner’s concern was that the headlights seemed dim.

Vehicle: 2009 GMC Acadia, FWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 88,720

Problem: The Acadia was towed to the shop for a no start/does not crank concern

Vehicle: 2009 Ford F-250 Super Duty, 4WD, V8-6.4L Turbo DSL, Automatic Transmission/Transaxle

Mileage: 168,959

Problem: The customer says the battery goes dead overnight. The battery and charging system had been tested and checked out good.