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Vehicle: 2010 Mazda 3, L4-2.0L, Automatic Transmission/Transaxle

Mileage: 209,876

Problem: The customer was concerned that there was possibly some air in the brake system. The brake pedal was dropping about two inches after a complete stop. Another shop had previously replaced the master cylinder and calipers for this problem, but the brake pedal still dropped.

Vehicle: 2015 Volkswagen Jetta GLI (163), L4-2.0L Turbo (CPLA), Automatic Transmission/Transaxle

Mileage: 196,779

Problem: The owner’s concern was that the headlights seemed dim.

Vehicle: 2009 GMC Acadia, FWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 88,720

Problem: The Acadia was towed to the shop for a no start/does not crank concern

Vehicle: 2009 Ford F-250 Super Duty, 4WD, V8-6.4L Turbo DSL, Automatic Transmission/Transaxle

Mileage: 168,959

Problem: The customer says the battery goes dead overnight. The battery and charging system had been tested and checked out good.

Vehicle: 2003 Ford Explorer, 2WD, V8-4.6L, VIN W, Automatic transmission/transaxle

Mileage: 196,459

Problem: After the owner tried replacing the #5 coil, to repair a P0305 misfire diagnostic trouble code (DTC), this Explorer ended up at the shop with a hard misfire and the malfunction indicator light (MIL) illuminated in the instrument cluster.

Vehicle: 2010 Toyota Corolla, L4-1.8L (2ZR-FE), Automatic Transmission/Transaxle

Mileage: 92,009

Problem: This vehicle was towed in because it wouldn’t stay running. It would start then stall after a couple seconds.

Vehicle: 2012 Chevy Tahoe, 4WD, V8-5.3L, Automatic Transmission/Transaxle

Mileage: 134,569

Problem: This vehicle came into the shop because there was no power window operation at any door. The lock-out switch was not set to “lock”.

Vehicle: 2011 Kia Sedona, V6-3.5L, Automatic transmission/transaxle

Mileage: 132,932

Problem: This Kia Sedona with a manual HVAC system was brought to the shop because the blower motor was inoperative when selecting any fan speed. The owner reported that another shop had already replaced the blower motor, the resistor and had swapped the control head with a used one in unsuccessful effort to address the issue. The technician made a quick call to ALLDATA Tech-Assist for some diagnostic guidance.

Vehicle: 2018 BMW X5, xDrive 40e, AWD (F15), L4-2.0L Turbo (N20), Hybrid

Mileage: 115,744

Problem: The auto start/stop system was Inoperative. The customer stated that they must hold the start button for five seconds for the engine to start.

Vehicle: 2017 Ford F550, 4WD, Super Duty, V8-6.7L DSL Turbo

Mileage: 140,598

Problem: This vehicle was brought to the shop because the malfunction indicator light (MIL) was on, and the engine kept stalling intermittently. Also, the engine occasionally took a long time to start.

Vehicle: 2015 Chevy Trax, AWD, L4-1.4L Turbo

Mileage: 68, 994

Problem: This vehicle was towed in because the truck has no throttle response, no power and bucked and jerked on acceleration.

Vehicle: 2014 Chevy Captiva Sport, FWD, L4-2.4L

Mileage: 71,096

Problem: The owner brought his truck in because the stability control system was activating intermittently. It only happened on slow righthand turns with the driver’s foot off the brakes.

Vehicle: 2017 Volkswagen Golf R 4Motion (5G1), L4-2.0L Turbo (CYFB), Automatic Transmission/Transaxle

Mileage: 92,558

Problem: The owner dropped her VW Golf off at the shop because the malfunction indicator light (MIL) was ON, and the engine would not accelerate past 4500 RPM.

Vehicle: 2001 Porsche Boxster S (986), F6-3.2L, Automatic Transmission/Transaxle

Mileage: 89,708

Problem: The owner brought his Boxster S to the shop because the malfunction indicator light (MIL) was ON.

Vehicle: 2019 Dodge Ram 1500, 4WD, V8-5.7L, Automatic Transmission/Transaxle

Mileage: 38, 594

Problem: The owner brought his Dodge Ram to the shop because the brake pedal was occasionally hard to press. At idle the power brake operation was excellent.

Vehicle: 2008 Chevy Silverado 1500, 4WD, V8-5.3L, Automatic Transmission/Transaxle

Mileage: 145,864

Problem: This vehicle was brought in because the turn signals didn't work on the left side. The customer had replaced the fuse, but it blew as soon as the turn signals were used.

Vehicle: 2007 Toyota Highlander, 2WD, V6-3.3L (3MZ-FE), Automatic Transmission/Transaxle

Mileage: 162,558

Problem: This Highlander was originally brought into the shop for unrelated maintenance work. After the work was done and with the engine running, the steering assist became inoperative, the power steering pump was noisy, and power steering fluid was blowing out of the reservoir.

Vehicle: 2004 Chevy Silverado 1500, 4WD, V6-4.3L, VIN X, Automatic Transmission/Transaxle

Mileage: 192,664

Problem: This vehicle was towed in as a no-crank, no-start condition.

Vehicle: 2008 Ford F-150, 2WD, V8-5.4L, Automatic Transmission/Transaxle

Mileage: 172,556

Problem: This F-150 was originally brought to the shop because the engine was producing excessive vibration and internal noises. The shop installed a remanufactured engine. Soon after starting the replacement engine, it began making a screeching noise from the bell housing/torque converter area. After running for 10-15 minutes the noise stopped. Upon restarting, the noise returned and lasted for about 10-15 minutes, then stopped. It didn’t matter if the engine was hot or cold.

The technician was just about to remove the transmission to diagnose the noise but decided to call ALLDATA Tech-Assist first for some advice.

Vehicle: 2006 Chrysler 300, V8-5.7L, VIN H, Automatic Transmission/Transaxle

Mileage: 86,708

Problem: The A/C system will not blow cold air. The customer mentioned that he had noticed the compressor was not engaging.

Vehicle: 2009 Mercedes Benz C 230 4MATIC (204.085), V6-2.5L (272.911)

Mileage: 122,368

Problem: This Mercedes came to the shop with the ABS lamp on, and at low speeds, it felt like the ABS was activating.

Vehicle: 2018 BMW 330i xDrive Sedan, AWD (F30), L4-2.0L Turbo (B46O)

Mileage: 46,778

Problem: The customer brought their Beemer in because the A/C was not working. Another shop had already replaced the expansion valve and recharged the system but that did not fix the problem.

Vehicle: 2001 Dodge RAM 3500, 4WD, L6-5.9L DSL Turbo, VIN 7, Automatic Transmission/Transaxle

Mileage: 172,556

Problem: The owner of this Dodge Ram brought the truck in because the engine would start and run for about a minute, then stall.

Vehicle: 2010 Nissan Armada, 4WD, V8-5.6L (VK56DE), Flex Fuel, Automatic Transmission/Transaxle

Mileage: 168,934

Problem: The customer stated that the dash goes dead, and the throttle response is poor shortly after the vehicle has been driven awhile and the engine is up to operating temperature. The malfunction indicator light (MIL) was not on.

Vehicle: 2018 Volkswagen Passat Sedan (A33), V6-3.6L (CDVB), Automatically Shifted Manual Transmission/Transaxle

Mileage: 162,556

Problem: This Passat, with an 02E Automatically Shifted Manual Transmission was in the shop for a routine transmission fluid drain and fill. After the fluid change, however, the transmission would not shift on its own in “Auto” mode, and the malfunction indicator light (MIL) was illuminated in the instrument cluster.

Vehicle: 2012 Lexus IS 250, RWD, V6-2.5L (4GR-FSE), Automatic Transmission/Transaxle

Mileage: 139,007

Problem: This vehicle was running well, but the malfunction Indicator Light (MIL) would occasionally come on. If the diagnostic trouble codes (DTCs) were cleared, after a few days, the MIL would come back on. The problem started happening more often, so the owner brought it to the shop.

Vehicle: 2016 Volkswagen Jetta Sedan (163), L4-1.4L Turbo (CZTA), Automatic Transmission/Transaxle

Mileage: 122,368

Problem: The customer brought his Jetta into the shop because the malfunction indicator light (MIL) was on. There were no obvious drivability issues.

Vehicle: 2005 Chevy Silverado 2500, 4WD, V8-6.6L DSL Turbo, VIN 2

Mileage: 175,776

Problem: This Silverado arrived in the shop with the supplemental restraints system (SRS) warning light illuminated.

Vehicle: 2011 Ford Taurus, FWD, V6-3.5L, Automatic Transmission/Transaxle

Mileage: 162,556

Problem: This Taurus with the 6F50 automatic transaxle arrived with a complaint of "transmission slipping" in certain gears.

Vehicle(s): 2014 – 2015 Jeep Grand Cherokee and 2012 – 2014 Dodge Charger and Chrysler 300

Many of you are probably aware of the 2014 – 2015 Jeep Grand Cherokee and 2012 – 2014 Dodge Charger and Chrysler 300 safety recall # S27. Lengthy reprograming of four modules and other procedures are necessary to fix a dangerous roll away condition, which happens when the engine is running, the parking brake is not engaged, and the transmission is not in the “PARK” position before the driver exits the vehicle. You can find all the details on this, and other Dodge/Chrysler electronic shifter recalls, in ALLDATA Repair of ALLDATA Collision.

Vehicle: 2015 Ford Fusion, FWD, L4-2.5L, Automatic Transmission/Transaxle

Mileage: 128,674

Problem: The owner brought her vehicle to the shop because the malfunction indicator light (MIL) was on, and the engine would occasionally stall when coming to a stop.

Vehicle(s): 2006-08 Civic, 2006-08 Civic GX, and 2006-2011 Civic Hybrid

Details: If a Honda Civic, included within the year and model range listed above, comes in with diagnostic trouble code (DTC) P0606, Honda advises to first verify that the factory recommended spark plugs are installed. Aftermarket spark plugs may have built-in capacitors that can cause electrical interference, which will set a DTC P0606. Also, the same DTC could set if the spark plugs are badly worn with a gap of 0.080” or more.

Vehicle:  2011 BMW 335i Coupe, L6-3.0L Turbo, Automatic Transmission/Transaxle

Mileage: 111,686

Problem: The owner brought her BMW in because the malfunction indicator light (MIL) was on. The engine seemed to run fine.

Vehicle: 2001 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle

Mileage: 146,785

Problem: This vehicle was parked for several months and only moved about 50 feet once a week. The owner towed it to the shop because, the last time he tried to move it, the engine would crank but not start.

Vehicle: 2012 Kia Sorento, 2WD, L4-2.4L, VIN 6, (GDI), Automatic Transmission/Transaxle

Mileage: 97,886

Problem: After a Kia dealer replaced the long block under the SC147 Theta II Engine Safety Recall campaign, the Sorento was barely able to start and idle. The MIL was on. The Kia dealer recommended replacing the catalytic converters, but since the MIL was not on before the long block was replaced, the owner decided to have the vehicle towed to an independent shop for a second opinion.

Vehicle:  2007 Honda Pilot, 4WD, V6-3.5L, Automatic Transmission/Transaxle

Mileage: 189,522

Problem: The Honda Pilot was towed to the shop after the intake manifold exploded. The owner said he went to the gas station and filled his fuel tank. As soon as he restarted the car, he heard a loud noise and then saw smoke coming out from under the hood. He quickly opened the hood to find the intake manifold was on fire. He smothered the flames with his coat. Prior to this, the engine had been running fine.

Vehicle: 2008 Cadillac CTS, RWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 168,265

Problem: The owner of this CTS said that the brakes locked up and wouldn't release. The problem occurred after he topped up the brake fluid.

Vehicle: 2010 Mercedes Benz G 550 (463.236), V8-5.5L (273.963)

Mileage: 62,764

Problem: The owner of this Mercedes G 550 was going on a long road trip and wanted his seat’s lumbar function to operate correctly.

Vehicle: 2018 Dodge ProMaster 2500, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 64,572

Problem: The owner brought his Dodge ProMaster to the shop because he was hearing a clunking noise from the left front suspension area while driving. Another shop already replaced the left front strut, sway-bar links and front brakes, but the problem persisted.

Vehicle: 2010 Ford F-150, 4WD, V8-5.4L, Flex Fuel, Automatic Transmission/Transaxle

Mileage: 136,009

Problem: The vehicle was towed in because, although the engine would crank, it would not start. After sitting for a few minutes, the engine would start and run fine for a while then shut off and would not restart.