ALLDATA tech tips
Vehicle: 2013 Chevy Traverse, AWD, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle owner said that the hill start assist system would not release the brakes after stopping on a hill and trying to accelerate. Editor’s note: The hill start assist system is designed to temporarily hold the brakes on while stopped on a hill until the driver can release the brake pedal and push on the accelerator pedal.
Vehicle: 2014 Ford F-450 Super Duty, 2WD, V8-6.7L DSL Turbo, Automatic Transmission/Transaxle
Problem: The owner brought his F-450 to the shop because it had a slow coolant leak and the transmission kept overheating. He could not see a leak anywhere on or under the engine but had to occasionally add coolant.
Vehicle: 2007 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle
Problem: After a routine timing belt replacement, the technician noticed that the camshaft timing marks were off one tooth when tension was put on the belt.
Vehicle: 2016 Audi A3 Quattro Sedan (8VS), L4-2.0L Turbo (CNTC), Automatically Shifted Manual Transmission/Transaxle
Problem: The Audi’s owner dropped it off at the shop because the malfunction indicator light (MIL) was on, and the engine was running extremely hot according to the coolant temperature gauge.
Vehicle: 2010 Dodge Caliber, L4-2.0L, Continuously Variable Transmission/Transaxle
Problem: This Dodge Caliber was brought to the shop because the front turn signals did not operate when the headlamps were on.
Vehicle: 2014 Ford Fusion, FWD, L4-2.0L Turbo, Automatic Transmission/Transaxle
Problem: The Fusion was involved in a front-end collision. After the body repairs, which included replacing the Steering Gear/Power Steering Control Module (PSCM), the power steering system was inoperative. The message center displayed a new warning message: "STEERING LOSS STOP SAFELY".
Vehicle: 2013 F-150, 4WD, V6-3.5L Turbo, Automatic Transmission
Problem: The A/C stopped working on this Ford F-150 so the customer brought it to the shop.
NOTE: The vehicle was equipped with an electronic automatic temperature control (EATC) system.
Vehicle: 2018 Lexus NX 300, FWD, L4-2.0L Turbo (8AR-FTS), Automatic Transmission/Transaxle
Problem: This vehicle sustained substantial front and rear collision damage. The bumpers and proximity sensors were replaced during repairs. After the repairs were made, the parking assist system did not work and the warning indicator in the instrument cluster was on. The body shop’s technician pulled a diagnostic trouble code (DTC) then called ALLDATA Tech-Assist for some assistance.
Vehicle: 2012 Buick LaCrosse, FWD, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle owner stated that while driving or while sitting at a stop, the warning lights in the instrument cluster start flashing, the tachometer and speedometer gauges fluctuate erratically, and the engine starts to surge then will eventually stall out.
Vehicle: 2003 BMW 745Li (E66), V8-4.4L (N62), Automatic Transmission/Transaxle
Problem: This vehicle arrived at the shop with a dead battery that had been drained while trying to start the engine.
Vehicle: 2007 Ford F-150, 4WD, V8-5.4L, VIN 5, Automatic Transmission/Transaxle
Problem: This F150 was brought in for a rough idle and lack of power concern. The owner also noticed black smoke coming from the exhaust and it smelled like fuel.
Vehicle: 2010 Volkswagen Routan (7B1), V6-4.0L (CGVA), Automatic Transmission/Transaxle
Problem: Customer stated that the engine would intermittently stall when releasing the accelerator pedal mostly when it was wet or raining. It stalled on dry days too but not as often. The malfunction indicator light (MIL) was not ON.
Vehicle: 2016 Acura RDX, AWD, V6-3.5L, Automatic Transmission/Transaxle
Problem: The owner brought his Acura in because when he drives by the local airport, the car radio picks up the communication between the air traffic controller and the pilots. It all started after he had a roof rack installed.
Vehicle: 2013 Dodge Grand Caravan, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle was towed in for a “crank/no start” problem. According to the owner, it started as an intermittent “hard start/extended crank” issue, which eventually turned into the “crank/no start” problem, and at that point, the malfunction indicator light (MIL) came on.
Vehicle: 2013 Kia Optima, L4-2.4L, Automatic Transmission/Transaxle
Problem: This vehicle was brought to the shop because the trunk would intermittently open on its own. There were no warning lights on in the dash. The problem seemed to happen mostly after it rained or the owner took it through the car wash.
Vehicle: 2008 Saturn Aura, V6-3.5L, Automatic Transmission/Transaxle
Problem: The owner brought this vehicle to the shop because, if the engine was turned off when it was at full operating temperature, it would not crank over when trying to restart. After cooling down for a while, the engine would crank and start normally.
Vehicle: 2005 Ford F-350, 4WD, Super Duty, V8-6.0L DSL Turbo, VIN P, Automatic Transmission
Problem: While checking the lights on his trailer before a trip, the owner found that the parking lamps didn’t work. He brought the truck and trailer in to have it checked out.
Vehicle: 2014 Chevrolet Malibu, L4-2.5L, Automatic Transmission
Problem: This Chevy Malibu was towed to the shop with a "no crank" condition. The vehicle owner had replaced the battery. Immediately afterwards, the engine started up and ran but quickly died and the engine would not crank over.
Vehicle: 2005 Ford Focus, L4-2.0L, VIN N, Automatic Transmission
Problem: This Ford Focus, equipped with the 4F27E transmission, arrived at a transmission specialty shop with an inoperative third gear.
Vehicle: 2011 Kia Rio, L4-1.6L, Automatic Transmission
Problem: This vehicle arrived at the shop with valve damage after breaking a timing belt while the engine was running. The vehicle owner didn’t realize that the timing belt had broken and replaced the fuel pump, hoping that would fix the problem. When that didn’t work, he brought the car in to the shop.
Vehicle: 2011 Mini Cooper S (R56), L4-1.6L Turbo (N18), Automatic Transmission/Transaxle
Problem: The vehicle came in for a crank but no-start condition.
Vehicle: 2003 Jeep Grand Cherokee, 4WD, V8-4.7L, Automatic Transmission
Problem: The owner was concerned that the transmission had developed a harsh bang when shifting into gear and while shifting between gears on acceleration. In addition to the noise, the malfunction indicator light (MIL) was on.
Vehicle: 2014 Dodge Ram 1500, 4WD, V6-3.0L Turbo DSL, Automatic Transmission
Problem: The owner brought his truck to the shop because the engine would intermittently stall while driving at any speed. It would also sometimes crank over but not start. The malfunction indicator light was not on.
Vehicle: 2006 Honda Civic, L4-1.8L
Problem: After the transmission was replaced, the speedometer read 10 MPH with the engine idling and the transmission in “Park”. Another issue was that the transmission could not be shifted from “Park” to “Reverse”, but it could be shifted from “Drive” to “Reverse”.
Vehicle: 2019 Dodge Grand Caravan, V6-3.6L
Problem: The vehicle was in a body shop having repairs done to the left front area. After the body repairs were completed, the engine hesitated, bogged on acceleration and the malfunction indicator light (MIL) was On.