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Product Support

Get help using ALLDATA’s most current products.

Repair Information & Diagnostic Support

Learn how to get help from ALLDATA's Repair and Diagnostic services

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Library Support

Can't find the information you're looking for? Request it from our Library Research Team

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Community

Post a question, search verified repairs, or lend your expertise to answer a few questions!

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Tech-Assist

Contact our in-house team of highly-skilled ASE-Certified Master Technicians to walk you through even the most difficult diagnostic procedure.

Account & Billing Support

Learn how to pay by mail or phone, enroll in eStatements, or sign up for autopay. Update your contact information or subscribe to additional products.

Contact Customer Support

CALL 1-800-859-3282 - Select Option 1 for Current ALLDATA Subscribers, then select one of the following options:

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Vehicle Repair Info

LIBRARY - OPTION 1

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Product Support and Training

PRODUCT SUPPORT - OPTION 2

TRAINING - OPTION 5

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Account Management

BILLING - OPTION 3

ACCOUNT - OPTION 4

Email Options

Description

Business Hours

Description
Technical Support

Monday – Friday
5:30am – 5:00pm (Pacific) 

Billing & Account Support

United States
Monday – Friday
5:30am – 5:00pm (Pacific) 

Automotive Support (Library Requests)

Monday – Friday
5:30am – 5:00pm (Pacific) 

Training

Monday – Friday
5:30am – 5:00pm (Pacific) 

ALLDATA Tech-Assist (Diagnostic Hotline)

Monday – Friday
5:30am – 5:00pm (Pacific) 

Saturday 
5:30am – 5:00pm (Pacific)* 

*French/Spanish support is not currently available on Saturday.

Sales

Monday – Friday
6:30am – 4:30pm (Pacific) 

 

Holiday Closure Schedule