Call us with your toughest problems!
Expert advice until the vehicle is repaired

As a Tech-Assist subscriber, benefits pay off in a big way:

  • Reduce diagnostic time
  • Take on more difficult repairs
  • Enhance technicians’ diagnostic ability

With your subscription, you’re allotted three cases per month. However, you can unlock virtually unlimited calls with one simple step: every time one of your case repairs is “Verified” with the Tech-Assist team, a new case is added back to your monthly allotment, providing you with limitless calling power. That includes unlimited calls per case involving one vehicle, a benefit that is above the norm for most hotline services.

Expert advice until the vehicle is repaired

As a Tech-Assist subscriber, benefits pay off in a big way:

  • Reduce diagnostic time
  • Take on more difficult repairs
  • Enhance technicians’ diagnostic ability

With your subscription, you’re allotted three cases per month. However, you can unlock virtually unlimited calls with one simple step: every time one of your case repairs is “Verified” with the Tech-Assist team, a new case is added back to your monthly allotment, providing you with limitless calling power. That includes unlimited calls per case involving one vehicle, a benefit that is above the norm for most hotline services.

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Tech-Assist-RescueLens-TechA-PDP-US
LIVE STREAM

Step-by-step repair, our experts will talk you through tough challenges and can even live-stream video to pinpoint problems. 

SUPPORT FROM ASE MASTER TECHS

Our Master Techs are ASE-certified, and many have over 20+ years of multi-line automotive diagnostic and repair experience. They’ve taught as college-level automotive instructors and many have over 25+ years of owning and running profitable shops. They’re hand-selected for their talents for creating brief, customized diagnostic strategies that quickly get to the root of a problem.

OPEN WHEN YOU ARE

We’ve added call centers in Georgia and Texas to cover all business hours. That means we’re open when you need us: 6 days a week, Monday through Saturday.

SEE ALLDATA TECH-ASSIST IN ACTION
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LIVE VIDEO STREAMING
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Hear what the Car Dr. Says about ALLDATA Tech-Assist
Tech-Assist Bios

Meet our Master Techs

Check out their biographies and learn about their credentials, experience, and hobbies.

Meet the team
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Always have had a great success with Tech-Assist. Great help & on top of their information as well.

Julian O., Technician

I’ve tried other hotline services – they can’t compete with ALLDATA Tech-Assist for their quick response time and unmatched professionalism. On a scale of 1-10, with 10 being fantastic, I rate the ALLDATA Tech-Assist team a 10 +++.

B.Asif, Technician – Pennzoil 10-Minute Oil Change

The techs are personable, knowledgeable, and realistic – and they don’t take you down rabbit trails. I worked with a tech named Billy; he was very instrumental in figuring out the problem. He also really seemed to care; he called back several times to see if we needed any more help ...

Phil Snyder, Stouch's Auto Repair Shop

... He even went as far as to provide us with a cell number, and had equipment recommendations when we asked. Everyone I talk to really seems to care and they do a great job of following up. I don’t believe that any shop can do everything by themselves; it’s really great to have a network you can trust.

Phil Snyder, Stouch's Auto Repair Shop

I’m extremely happy with the advice and guidance provided by the ALLDATA Tech-Assist team. When I get challenging electrical problems, the guys on the Tech-Assist team not only provide time-saving diagnostic strategies, they take the time to explain every step. It’s like going to a technical college and taking a basic to advanced diagnostic class!

B.Asif, Technician – Pennzoil 10-Minute Oil Change

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PRODUCT SUPPORT

FAQs, How-To Docs & More

 

Visit the Support Page for ALLDATA Tech-Assist

 

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NEED MORE INFORMATION?

Not sure which products are best for your shop? Just complete the form to request more information, schedule a demo, or talk with a representative. We’ll make sure you get you the resources you need to make an informed decision.

CALL (800) 697‑2533

TO SPEAK WITH A REPRESENTATIVE

For single vehicle license information visit ALLDATA DIY.