ALLDATA Launches Diagnostic Intelligence™ to Help Technicians Diagnose Faster and More Accurately
New diagnostic workflow brings together OEM repair information, real-world repair intelligence, and AI-powered insights in one workflow to reduce search time and improve diagnostic confidence
Elk Grove, Calif.— (September 29, 2026)—ALLDATA®, an AutoZone® company, today announced the launch of Diagnostic Intelligence, a guided diagnostic solution designed to help technicians of all skill levels diagnose vehicle issues faster, improve accuracy, and complete more repairs right the first time.
As vehicle systems become more complex, technicians often must navigate multiple tools and large volumes of repair information to identify the root cause of an issue. Diagnostic Intelligence addresses this challenge by bringing together ALLDATA industry-leading OEM repair information, real-world repair intelligence, and AI-driven insights into one focused diagnostic workflow.
Starting from diagnostic trouble codes or a symptom, technicians can quickly access prioritized, probable causes, OEM diagnostic procedures, shortcut tests, known fixes, and AI-assisted insights–all organized at the code level. By surfacing the most relevant information in one place, Diagnostic Intelligence reduces time spent searching, minimizes guesswork, and improves diagnostic confidence.
“Diagnostic Intelligence reflects our commitment to keeping OEM information at the center of the diagnostic process while continuing to evolve how technicians access and use that data,” said Satwinder Mangat, president of ALLDATA. “By leveraging our trusted OEM content, real-world repair intelligence, and AI-powered insights, we’re delivering a solution that supports technicians at every skill level, helping them diagnose today’s complex vehicles with greater speed and confidence.”
Fast Facts:
- Product: ALLDATA Diagnostic Intelligence
- Company: ALLDATA, an AutoZone company
- Category: Guided diagnostic solution/diagnostic workflow tool
- Designed for: Technicians of all skill levels
- Starts from: DTCs (diagnostic trouble code) or symptom
- Brings together: OEM repair information + real-world repair intelligence + AI-assisted insights
- Availability: Requires an active ALLDATA Repair® or ALLDATA Collision® subscription
Key Capabilities:
- DTCs or symptom search to quickly isolate the issue
- Prioritized, probable causes and known fixes to guide next steps
- OEM diagnostic procedures at the code level, including testing and inspection workflows
- Shortcut diagnostic tests to identify the root cause faster
- Integrated access to Technical Service Bulletins (TSBs), wiring diagrams, and related service information
- AI-assisted insights to expand diagnostic coverage
Learn more: www.alldata.com/us/en/diagnostic-intelligence
About ALLDATA
ALLDATA, an AutoZone company, is the leading provider of unedited OEM automotive repair and diagnostic information to the professional automotive service industry. Founded in 1986, ALLDATA delivers trusted information and technology to more than 115,000 repair shops worldwide.
About AutoZone
(NYSE:AZO)
As of August 29, 2026, AutoZone had 6,863 stores in the U.S., 1,001 in Mexico and 167 in Brazil, for a total store count of 8,031.
AutoZone is the leading retailer and distributor of automotive replacement parts and accessories in the Americas. Each store carries an extensive product line for cars, sport utility vehicles, vans and light duty trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. The majority of stores have a commercial sales program that provides prompt delivery of parts and other products and commercial credit to local, regional and national repair garages, dealers, service stations, fleet owners and other accounts. AutoZone also sells automotive hard parts, maintenance items, accessories and non-automotive products through www.autozone.com, and our commercial customers can make purchases through www.autozonepro.com. Additionally, we sell the ALLDATA brand of automotive diagnostic, repair, collision and shop management software through www.alldata.com. We also provide product information on our Duralast branded products through www.duralastparts.com. AutoZone does not derive revenue from automotive repair or installation services.
Media Contact:
Name: Andrea Sercu
Title: Marketing Manager
Email: andrea.sercu@alldata.com