ALLDATA.COM PRIVACY POLICY

Effective: 4/8/2026

This Privacy Policy informs you about how ALLDATA LLC (“ALLDATA”, “us”, “we”, or “our”) collects, uses and discloses your Personal Information when you use our Services.  This Privacy Policy also informs you about certain choices and rights you have about your Personal Information, and how you can exercise those choices.  Capitalized terms are defined in the Privacy Policy.
 

Introduction

This Privacy Policy explains how ALLDATA collects, uses, discloses, and protects personal information in compliance with applicable Canadian federal, provincial, and territorial privacy laws, including:

• PIPEDA (federal private sector law)
• Alberta PIPA, BC PIPA, Québec Private Sector Act (substantially similar provincial legislation)
• Public sector and health information legislation across each province/territory (e.g., FIPPA/FOIP/ATIPPA/PHIA, etc.) 

We are committed to protecting personal information and ensuring transparency in our practices, consistent with Canada’s multi-jurisdictional privacy framework.

Definitions

Personal Information:
Any information about an identifiable individual (e.g., name, email, address, ID numbers, financial data, online identifiers). This definition aligns with Canadian federal and provincial statutes. 

Personal Health Information:
Health‑related data regulated under provincial health information acts (e.g., Alberta HIA, Manitoba PHIA, Ontario PHIPA). 

Scope of This Privacy Policy

This Privacy Policy describes the Personal Information collection practices of ALLDATA.  For the purposes of this Privacy Policy, Personal Information means any information that identifies, relates to, describes, or can be reasonably linked or associated with a particular consumer or household.  It applies to the Personal Information we collect, use, and disclose when you interact with us through the following “Services”:

• Use our websites and services provided on ALLDATA.com/us for professional shops and ALLDATA diy.com (each a “Website,” or collectively, the “Websites”) including mobile websites, applications and platforms.
• Use our desktop software and/or applications you purchase from our Websites, which provide a dedicated non-browser-based interaction between you and our Websites and/or Services.
• Create an account with us, request a product demo, or purchase our products through our Websites.
• Participate in phone, text message, email, and other interactive communications with us, such as website chat, the ALLDATA Community or ALLDATA Tech Assist, or when you contact a sales representative or customer support through our Websites.
• Register for and participate in our ALLDATA affiliate partner program.
• Engage in social media interactions with us on our Websites and our pages on other third-party websites such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.
• View our online advertisements or emails.
• Engage with us at trade shows and other events.
• Interact with our sales representatives when they visit our business-to-business customers in-person.

Please note that this Privacy Policy does not apply to the practices of third-parties on their own websites, even when those services are branded as, or provided on behalf of, ALLDATA. When you access a third-party’s website through links on our Websites, information collected from you by others on those third-parties' websites is governed by those entities’ privacy policies.  ALLDATA is not responsible for and does not control the security or privacy of your information when you visit those sites.

This Privacy Policy applies to the Personal Information collected through our domestic ALLDATA websites. This Policy does not apply to the practices of ALLDATA’s international subsidiaries or affiliates, such as ALLDATA Europe or ALLDATA Canada.   You can find the applicable description of privacy practices by clicking on the links available on the websites operated by these companies, or by looking in the settings menus of their mobile applications.

ALLDATA is owned by AutoZone.  For AutoZone’s general privacy policy as it applies to AutoZone’s collection and use of Personal Information, please click here. 

Information We Collect About You

ALLDATA supports the global automotive industry by providing our commercial and DIY customers with OEM repair information, shop management solutions, diagnostic tools, and other web and mobile-based auto repair and maintenance resources. We collect different types of information from and about customers, and users of our Websites and Services.

• Identifiers such as your name, postal address, postal code, telephone number, email address, ALLDATA account credentials you create with us, your ALLDATA account number, and information that identifies your vehicle such as the Vehicle Identification Number (VIN) and/or license plate number.
• Transaction and service-related information
• Demographic Information, which may include protected characteristics under province and federal law, such as your gender, age, military status or veteran’s status.
• Commercial Information about your ALLDATA product purchases, product and service interests, histories or tendencies including products or services you like, reviews you submit, or where you shop.
• Financial Account Information such as bank account or credit/debit card information and billing address when you purchase products on our Website. However, your payment card information is passed securely to our payment card processor and is not stored by ALLDATA. We may collect government-issued ID only to verify your identity in certain circumstances - but please provide government-issued ID information only if we ask you to.
• Technical & Usage Data (Internet, Device and Online Activity Information) related to your online activities such as browsing history, search history, Website pages viewed, visit duration, application usage specifics, and other specifics about your interactions with websites including full Uniform Resource Locators (URLs), page response times, download errors, length of visits to certain pages, webpage interaction information such as scrolling, clicks, and mouse-overs, or methods used to browse away from the page. We also collect device information, such as your Internet Protocol (“IP”) address, device ID, browser or operating system, login information, time zone setting, browser plug-in types and versions, mobile device type, or other information that relates to your interaction with our Websites.  When you use our mobile app, we may collect your device ID and ask you to provide your location information to provide you with the most relevant content.
• Audio, Electronic or Visual Information such as a photograph, with your consent when you come to an event and/or provide a testimonial, audio or video recording when you call us (but please note we may not be able to associate such recordings with you), and contents of your emails or chats to us when contacting customer support, or participating in ALLDATA Community and/or TechAssist.
• Educational Information, such as the educational institution you are affiliated with, your title, and associated contact information (email address, phone number).
• Professional Information ALLDATA Pro products and services are provided to repair and collision shops, automobile dealerships, and other commercial customers to help them meet their business needs. This means that much of the information that we collect from our commercial customers relates to their business and their purchase of our products and services. This information includes their business’ name, address, postal code, telephone number, email address, financial account information, ALLDATA account username and password, certain vehicle information, and other information related to their business.  Additionally, ALLDATA may need to collect information related to an individual’s role within the company to fulfill an order or inquiry with ALLDATA, such as the individual’s name, title, location, telephone number, email address, other contact information, information related to an ALLDATA account with the Websites, and other information. We will also collect your email address and a password that you choose when you request an ALLDATA Commercial account with the Websites.
• Inferences or preferences we learn about you from other information we have collected about you.

We may collect additional information from employees or job candidates through job applications, benefits enrollment, and payroll or direct deposit enrollment. We maintain a separate Notice at Collection and privacy policy for employees and job applicants, which are available here.

How and Why We Collect Your Information

We use personal information only for the purposes identified in Section 4 or for purposes permitted under:

• PIPEDA’s rules for appropriate use and disclosure [gdpr.datasumi.com]
• Provincial acts governing use limitations (e.g., Alberta PIPA, BC PIPA, Québec Private Sector Act) [advisera.com]

We do not use personal information for secondary purposes without consent unless required by law.

We collect personal information for the following purposes:

• To provide products or services
• To verify identity
• To process payments or fulfill orders
• To communicate with clients/customers
• To meet legal, regulatory, or contractual obligations

These purposes comply with PIPEDA’s requirements to identify purposes at or before collection. Provincial laws such as Alberta PIPA, and BC PIPA also require explicit disclosure of purposes.

ALLDATA collects information about you from a number of sources and in a variety of ways, including information you provide to us directly or through your use of our Services, information we automatically collect through website technologies, and information we obtain from other sources.

Information You Provide To Us. You may choose to give us information about you when you interact with us directly through our online or offline Services. Examples include:

• You may provide information when you create an account, purchase or renew a product, register for or subscribe to a Service, request a demo, meet with a sales representative, or register for training/certification.
• You may give us information about you by filling in forms on our Websites or by interacting with us through audio or video calls, email, text message, forums, surveys, or otherwise.
• You may be required to provide financial information before placing an order through our Websites.
• We may also ask you for information when you report a problem with our Websites.
• In certain instances, we may require you to provide your name, email address or other contact information when you contact us with a question or comment.
• We will require you to provide your name and email address if you subscribe to ALLDATA News or sign up for another of our newsletters, mailing lists, or other resources.
• Upload or share a photo, submit a request, submit information, post other digital content or otherwise interact with us through one of our Websites, or via social media interactions on third-party websites including Facebook, Instagram, Twitter, YouTube and LinkedIn.

When you submit your Personal Information to ALLDATA, you understand that ALLDATA and its affiliates may access, store, and use your customer profile.  We collect this information for a variety of reasons and as detailed below, including ALLDATA’s effort to inform you of product upgrades, special offers, and other products and services from ALLDATA.  

Information We Obtain When You Use Our Services: We collect certain information from you through your use of our Services, such Website usage data and other device or Website interaction information. For example:

• By using our Websites, we may collect information about the device you use to log into, access, and navigate the Websites.
• We may collect other information in relation to how you use our Websites or other Services (for example, aggregate metrics on how often certain pages on our Websites are accessed and viewed).
• We may ask you to provide your location information when you use our mobile  Websites or applications.
• We may use other Internet, Device, and Online Activity Information such as aggregate data in relation to how you use our Websites, or other Services.

Information We Collect by Automated Means:

The Websites use first party and third-party technologies such as cookies, pixels, tags, and web beacons that may collect Personal Information to enhance your browsing experience, improve our Services, provide personalized content, for analytics, to detect and fix problems, for general marketing, and for targeted advertising purposes. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information, such as your IP address, device ID, preferences, login credentials, and interaction with our Websites. Additionally, we may use tracking pixels, web beacons, and other technologies to gather data on how you interact with our Websites, including pages visited, time spent on each page, links clicked, and other actions taken, including whether you have interacted with other online Services such as opening our emails. This information helps us analyze trends, administer the Website, and track users' movements around the Websites.  It also enables our marketing efforts, including targeted advertising. 

Third-party cookies on ALLDATA’s website, such as Google Analytics, may transmit Personal Information about Website users to third-parties for the purpose of analyzing cross-device engagement and targeted advertisements, including on other sites. ALLDATA may also use third-party companies to provide advertising services and/or to collect certain information when you visit and interact with the Websites.  These third-parties may collect and use Personal Information during your visit to the Websites and/or other websites to provide advertisements about goods and services likely to be of greater interest to you.  

To find out more about the types of cookies we use, visit our Customize Cookie Settings (Do Not Sell/Do Not Share).  

You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings.  Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies.  Please note, however, that limiting or disabling the use of cookies and other technologies may impact your ability to perform certain transactions on, use certain functions of, and access certain content on our Websites.  Residents of certain states may also opt-out of the use of third-party cookies and tracking technologies used for targeted advertising by clicking: Customize Cookie Settings (Do Not Sell/Do Not Share). For more information about state-specific Personal Information rights, please refer to the  Your California and Other State Law Privacy Rights section below.

Information We Obtain from Other Sources: We may also obtain information about you from business partners who help us provide our Services. For example:

• We may obtain information from our Marketing Partners in order to inform you about products we think you might be interested in.
• We may obtain information that identifies you in relation to your vehicle and vehicle repair information. For instance, ALLDATA may receive vehicle and service information from a commercial repair shop that utilizes ALLDATA software products related to a repair they are performing on your vehicle.
• We may receive information about you if you visit other websites that use our cookies or from third-parties including, for example, business partners in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, or aggregators.
• We may receive or obtain information about you or your use of the Services from third-party sources, such as web hosting providers, analytics services, advertising services, affiliate marketing publishers and ALLDATA-Affiliated Entities. You may also give us permission to access your information from services that third-parties offer, such as social media networks. The information we receive or obtain from the third-parties generally depends on your account or privacy settings with those third-parties and the third-parties’ privacy policies, and may include social sentiments, opinions feedback and interests. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Legal Basis & Consent

We obtain consent—express or implied—according to:

• PIPEDA consent requirements (knowledge and consent for collection, use, disclosure)
• Quebec Law 25, which requires clear, informed opt‑in consent for many categories of information and enhanced transparency for automated decision‑making.  
• Applicable provincial private‑sector acts (AB/BC PIPA) requiring meaningful consent before use/disclosure. 

You may withdraw your consent at any time, subject to legal or contractual limitations.

Why We Collect and Disclose Your Information

ALLDATA collects, uses and discloses your information to provide the Services that ALLDATA makes available to you. We therefore collect your information for a variety of business purposes, including:

To communicate with you and provide you with goods and services you request:

• Fulfilling orders, ensuring proper delivery, or providing Services.
• Administering your participation in a promotion or sending you discounts.
• Registering you for a Website, account, training program or certification, or providing you with information regarding such programs or services.
• Facilitating your participation in the ALLDATA Affiliate Program.
• Requesting a demo of our products.
• Signing up for a certification test.
• Responding to a product review.
• To perform a contract with you – including processing and fulfilling your ALLDATA orders on our Websites.
• To answer any questions or inquiries you make to us, including diagnostic and repair questions you make to ALLDATA Tech-Assist.
• You have otherwise given us permission to do so – for example, when you sign up for an ALLDATA account and choose to receive special offers, promotions, newsletters, surveys, and correspondence from ALLDATA. 

To facilitate our internal operations:

• Undertaking tasks related to the operation of our Services including our Websites, the placement of ads and/or providing customized content to our users.
• Maintaining and improving our Services, including the Websites.
• Detecting security incidents.
• Improving our Service offerings.
• Debugging and repairing errors that impair the functionality of our Websites or Services.

 The collection is otherwise related to providing our Services:

• To allow you to participate in interactive features of our Services, including ALLDATA Tech Assist.
• To provide customer support.
• To gather analytics data so that we can improve and enhance our Services.
• To monitor the usage of our Services.
• To detect, prevent and address technical issues.

For our marketing purposes:

• To provide you with news (for instance, ALLDATA News), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about, or which we believe may be of interest to you, unless you have opted not to receive such information.  If you are an ALLDATA customer, we will use your information to provide you email notifications, promotional messaging, newsletters and other information from ALLDATA.  You may opt-out of receiving any, or all, of these communications from us by following the “unsubscribe” links in such email messages.
• To provide advertisements or other customized content to you on the Websites, and email messages we send you in connection with your use of the Websites, which may be selected for you based on your geographic location, demographic information, interests, preferences, and purchase history.
• We may also use automatically collected information to:
  • personalize our Services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Websites;
  • provide customized third-party advertisements, content, and information;
  • monitor and analyze the effectiveness of marketing activities;
  • monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
  • track your entries, submissions, and status in any special offers, promotions or other activities.

For security, fraud prevention, and asset protection purposes:

• Mitigating credit losses.
• Detecting and preventing fraud and malicious activities on our Services and in your accounts.
• Investigating, protecting against and helping prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting ALLDATA, our Services, and/or our customers.
• Facilitating disclosures to law enforcement, prosecutors, and other entities to investigate potential criminal activity and other civil violations.

If we are legally required:

• To comply with applicable laws, in response to a lawful and enforceable request by law enforcement, judicial, regulatory or other public authority, or in connection with an applicable legal obligation.

For other uses we may disclose to you:

• We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.

Who We Disclose Your Information To

We disclose Personal Information with the following categories of recipients.

Service Providers. We employ third-party providers, companies, individuals, and agents under contract with ALLDATA to facilitate and help us provide our Services to you (“Service Providers”). Such service providers perform tasks or functions on our behalf, provide payment processing and other services, or assist us in analyzing how our Services are used or delivered. For instance, we will provide your name and address to the companies that help us complete your order or otherwise provide our ALLDATA products to you. We securely provide the payment card information that you provide to us with our payment card processors to fulfill your order. We also disclose information to our database and cloud storage providers that help us maintain our Websites and other systems. 

Other ALLDATA-Affiliated Entities. We may disclose your information to other entities affiliated with ALLDATA (e.g., AutoZone).

Marketing Partners. We may also provide Identifiers and/or Internet, Device, and Online Activity Information to our Marketing Partners, such as Act-On, Google Analytics, and social media partners, to help us provide information about our Services to you, including promotions or discounts we think you may be interested in, and for targeted advertising purposes. 

Analytics Partners.  We use third-party analytics such as Google Analytics or similar analytics services, which may collect Identifiers and/or Internet, Device, and Online Activity Information from you when you visit our Websites. For information on how Google Analytics processes and collects your information and how you can opt-out, please visit: https://tools.google.com/dlpage/gaoptout. We encourage you to read Google’s various privacy policies, which are available here: https://policies.google.com/privacy.

Notice at Collection
This Notice at Collection is provided under the California Consumer Privacy Act (CCPA) and is part of this Policy.  It describes the categories of Personal Information and Sensitive Personal Information we collect, the purposes for collecting and disclosing the information, whether we “sell” or “share” your Personal Information, including Sensitive Personal Information, and details about exercising certain rights you may have under California and other U.S. state privacy laws.  

The following table provides the types of Personal Information we have collected, our business purpose for collecting it and for disclosing it to service providers, and whether we have sold or shared it with third-parties for targeted advertising purposes over the last twelve (12) months.

Notice of Right to Opt-out of Personal Information Sales or Sharing

You may opt-out of the use of third-party cookies and tracking technologies by clicking here: Customize Cookie Settings (Do Not Sell/Do Not Share).  To opt-out of other information sales, sharing, or processing for targeted advertising purposes, please see the Exercising Your State Law Privacy Rights section below.

Please note that a “sale” of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business.  If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third-party as part of that transaction.  

We do not knowingly collect, disclose, or sell Personal Information about children under the age of 16.  If a child under the age of 16 has provided us with personally identifiable information, we ask that a parent or guardian contact us at privacy@autozone.com so that the information can be deleted.

Collection, Use and Disclosure of Sensitive Personal Information

We may disclose personal information:

• To service providers assisting in service delivery
• To regulatory bodies as required by federal or provincial law
• To law enforcement where legally mandated
• To affiliates or partners with consent

Disclosure rules follow PIPEDA and “substantially similar” provincial laws.

Health information disclosures follow province specific health privacy statutes. We do not collect, use, or disclose Sensitive Personal Information for the purpose of inferring characteristics about individuals. 

Cross-Border Data Transfers

Personal information may be stored or processed outside Canada. Where this occurs, we ensure comparable safeguards consistent with PIPEDA’s accountability principle. 

(For Québec, Law 25 requires privacy impact assessments before cross border transfers.)

Data Retention

ALLDATA will retain your information only for so long as is necessary to provide Services to you (i.e., for the lifetime of your ALLDATA account) and/or for as long as reasonably necessary to achieve the purposes for which it was collected. Our retention policy for Personal Information is based on several factors including the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which your Personal Information is collected and processed, and whether we can achieve those purposes through other means.

We may be required to keep your Personal Information longer due to legal, regulatory, tax, accounting, or reporting requirements. We may also retain your Personal Information longer if there is a complaint or if we can reasonably anticipate a legal dispute arising from our relationship with you. If a specific regulation applies to the retention of your Personal Information, that regulation takes precedence over our retention policy.

We retain personal information only as long as necessary:

• As required by PIPEDA’s “limiting retention” principle
• As mandated in provincial statutes governing retention for public bodies and health custodians (e.g., PHIA, HIA, FIPPA regimes) 

We securely destroy data once it is no longer needed.

Your Privacy Rights (PIPEDA + Provincial Privacy Laws)

We are committed to protecting your personal information and complying with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the substantially similar private‑sector privacy laws in Alberta, British Columbia, and Quebec. These laws provide you with important rights over your personal information. This section outlines those rights and how you may exercise them.

1. Right to Know the Purposes for Collection, Use, and Disclosure
   You have the right to be informed about why we collect personal information, how it will be used, and under what circumstances it may be disclosed.
2. Right to Access Your Personal Information
   You have the right to request access to the personal information we hold about you.
3. Right to Request Correction of Your Information
   If you believe that any personal information we hold is inaccurate or incomplete, you may request correction.
4. Right to Withdraw Consent
   You may withdraw your consent for the collection, use, or disclosure of your personal information at any time.
5. Right to Challenge Our Compliance
   You may challenge our compliance with applicable privacy laws, including how we handle your requests or manage your personal information.
6. Right to Transparency (Openness)
   We must make our privacy practices easily available and understandable.
7. Rights Related to Limiting Use, Disclosure, and Retention
   Your information will only be used or disclosed for the purposes identified and retained only as long as necessary.
8. Right to Understand Safeguards Protecting Your Information
   We must inform you about the security safeguards in place to protect your personal information.
9. Rights When Information Crosses Borders
   If your information is transferred across borders, PIPEDA continues to apply, and we remain accountable.

How to Exercise Your Rights

To make any of the above requests, including access, correction, or withdrawal of consent, you may contact our Privacy Officer at privacy@autozone.com.
 

Direct Marketing Disclosures

1. Use of Personal Information for Direct Marketing

   We may use your personal information—such as your name, email address, telephone number, and interaction history—to send you direct marketing communications about our products, services, promotions, or events.

2. Types of Marketing Communications

   Direct marketing may include: email newsletters, product announcements, promotional offers, SMS, instant messaging communications, and social media messages.

3. Legal Basis for Marketing: Consent Requirements

   We will only send direct marketing communications when we have either express or implied consent as defined under CASL.

4. Transparency and Reasonable Expectations

   We provide notice at or before collection when information will be used for marketing.

5. Third‑Party Marketing & Analytics Partners

   We may use third‑party service providers to support marketing campaigns.

6. Address Harvesting Prohibition

   We do not engage in address harvesting.

7. Unsubscribing from Marketing Communications

   Every marketing communication contains an unsubscribe mechanism.

8. Your Rights and Choices

   You may withdraw consent or update communication preferences at any time.  Please contact us at privacy@autozone.com.

    

Transfer of Data

ALLDATA’s Services are offered and available to individuals in the United States of America. While our Websites are available for anyone who is interested in ALLDATA, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union.  Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union. Your submission of such information represents your agreement to that transfer.

Security of Data

We use administrative, technical, and physical safeguards to protect information from loss, theft, unauthorized access or disclosure, consistent with federal and provincial requirements.  No method of information transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its security.  By using our Websites and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and ALLDATA, or between you and other related entities, cannot be guaranteed.  We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk. We use third-party payment processors to process any transactions you make with ALLDATA, including via our Websites.  The processing of those transactions is governed by the payment processors’ privacy policy and security practices.  ALLDATA is not responsible for the third-party payment processors’ data security practices.

Children’s Privacy          

High school automotive shop programs subscribe to ALLDATA products to assist with the instruction of automotive repair and automotive technology. Products used in an instructional setting include: ALLDATA Repair, ALLDATA Collision, ALLDATA Shop Manager, ALLDATA Manage Online, ALLDATA Training Garage, and ALLDATA Diagnostics. Students (and possibly Children, as defined below) in these programs may access ALLDATA products. However, ALLDATA does not collect any Personal Information from students or Children accessing these products.

With the exception of our Services that are provided in the educational setting described above, all of our Services, including our Websites, are intended for adult audiences, and are generally not meant to address anyone under the age of 16 (“Children”).  As such, Children under 16 should not use our Websites or Services without the involvement of a parent or guardian. If you are under 16, do not attempt to register for or use any of our Services, including our Websites, without such supervision, and do not provide us any Personal Information about yourself. We do not knowingly collect Personal Information from children under the age of 16 without the consent of the child's parent or guardian.

If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us at privacy@autozone.com. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will take steps to remove that information from our systems.

Access & Correction Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information

These rights are guaranteed under PIPEDA and provincial private sector, public sector, and health sector laws across Canada.

Rights Related to Automated Decision‑Making (Including AI)

If we use automated decision systems:

• We will inform you of automated processing when required under Québec Law 25 and other transparency standards.
• We will explain the nature and impact of the decision on you.

Complaints & Inquiries

If you have concerns about your personal information, you may contact our Privacy Officer (Section 1).

If your concerns remain unresolved, you may contact the applicable privacy regulator:

• Office of the Privacy Commissioner of Canada (PIPEDA)
• Provincial Information and Privacy Commissioners (AB, BC, QC, MB, ON, SK, NS, NL, NB, PEI, Territories)

Updates to This Policy

We may update this Privacy Policy to comply with:

• Changes to PIPEDA
• Provincial private‑sector laws (AB/BC PIPA; Quebec Law 25 updates)
• Public‑sector and health statutes across provinces and territories 

Updates will be posted on our website with a revised effective date.

Just tell me what type of organization you are and which provinces you operate in.

Difficulty Accessing Our Privacy Policy?

Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at privacy@autozone.com.

Updates to this Privacy Policy

From time to time, ALLDATA may modify this Privacy Policy. ALLDATA will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy effective date above. ALLDATA encourages you periodically to check back to this page for any updates.