Using Diagnostic Intelligence
- Log into my.alldata.com and open the Diagnostic Intelligence app.
- Select a Vehicle.
- View common Diagnostic Resources available from ALLDATA Repair, for the selected vehicle, in the left hand menu.
Select from the list of common Codes and Symptoms, or fill in the Search for Code or Symptom box and click View Diagnostic Article to find information for a specific diagnostic concern.
- Note: Multiple codes or symptoms can be entered, separated by commas. Each item will appear in its own separate tab.
- View diagnostic information from any the following tabs:
Overview
DTC and symptom description, related TSBs and probable causes.
OEM Article
OEM provided diagnostic instructions that could include:
- Fault conditions
- Component descriptions
- Circuit and component testing
- Clearing instructions
- Diagnostic aids
- and more...
Shortcut Tests
Quick reference to common testing procedures.
Service Info
Links to related testing information available in ALLDATA Repair.
Known Fixes
Ranked repair insights from ALLDATA, including fixes contributed by ALLDATA technicians.
Community
Community sourced answers for hard-to-diagnose problems from over 300,000 ALLDATA techs and ALLDATA's Automotive Diagnostic Team.
AI Insights
Available AI insights could include:
- Typical diagnostic time
- Skill level to test and diagnose
- Most likely root cause
- Recommended diagnostic approach
- Common diagnostic mistakes to avoid
Dive deeper into AI powered diagnosis by selecting a follow-up question.
Additional Resources
- Library - Don’t see the OEM info you need? Need to verify a repair procedure or specification? Submit a Library Request and get a response FAST – usually in 30 minutes or less.
