How Do I Change / Reset My Password?

Change your password

  1. Log in at my.alldata.com
  2. Click your name in the top menu
  3. Click Change Password
  4. Enter your Old Password
  5. Enter a New Password >> Confirm New Password
    • ​​​​Note: The password requirements listed on the screen will turn green as you are typing your New Password to let you know what requirements you may be missing 

Reset your password

 

  1. From my.alldata.com Login screen, click Find my account
  2. Enter your email, phone number or username
  3. Select a contact method to receive a temporary password >> click Continue
  4. Locate the password reset message that was sent to you and open the link
    • If you do not receive the message containing your temporary password, please contact ALLDATA Customer Support at 800-859-3282, option 2
  5. Your username will display on the screen and you will immediately be asked to change the password

Reset another user's password (Admin only)

  1. Log in at my.alldata.com
  2. Click your name in the top menu
  3. Click User Management
  4. Select a user from the list
  5. Verify the user's email address is correct
  6. Click Reset Password
  7. The user will be sent an email containing a link to change their password
    • If they do not receive an email, please contact ALLDATA Customer Support at 800-859-3282, option 2
  8. When the link is opened, their username will display and they will immediately be asked to change their password