Vehicle: 2004 Chevy Silverado 1500, 4WD, V6-4.3L, VIN X, Automatic Transmission/Transaxle
Problem: This vehicle was towed in as a no-crank, no-start condition.
Case Details: The battery and starter were tested and checked out good. The technician attempted to retrieve codes, but the powertrain control module (PCM) would not communicate with the shop’s scan tool.
An ALLDATA Tech-Assist consultant recommended verifying the condition of all 12V power connections, grounds, and network communication lines to the PCM.
Using a wiring diagram from ALLDATA Repair (see diagram), the technician inspected all connections and found that ground, G103 was very loose (see ground location image).
Confirmed Repair: The tech cleaned the contact surfaces and then tightened the ground connection. After the repairs, normal communication, cranking, and starting resumed. Fixed!
The ALLDATA Tech-Assist team fields cases like this every day. See how Tech-Assist can help your shop save time and money with on-call diagnostic support from ASE-certified Master Technicians. More Tech Tips
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