ALLDATA tech tips
Vehicle: 2018 Lexus NX 300, FWD, L4-2.0L Turbo (8AR-FTS), Automatic Transmission/Transaxle
Problem: This vehicle sustained substantial front and rear collision damage. The bumpers and proximity sensors were replaced during repairs. After the repairs were made, the parking assist system did not work and the warning indicator in the instrument cluster was on. The body shop’s technician pulled a diagnostic trouble code (DTC) then called ALLDATA Tech-Assist for some assistance.
Vehicle: 2012 Buick LaCrosse, FWD, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle owner stated that while driving or while sitting at a stop, the warning lights in the instrument cluster start flashing, the tachometer and speedometer gauges fluctuate erratically, and the engine starts to surge then will eventually stall out.
Vehicle: 2003 BMW 745Li (E66), V8-4.4L (N62), Automatic Transmission/Transaxle
Problem: This vehicle arrived at the shop with a dead battery that had been drained while trying to start the engine.
Vehicle: 2007 Ford F-150, 4WD, V8-5.4L, VIN 5, Automatic Transmission/Transaxle
Problem: This F150 was brought in for a rough idle and lack of power concern. The owner also noticed black smoke coming from the exhaust and it smelled like fuel.
Vehicle: 2016 Acura RDX, AWD, V6-3.5L, Automatic Transmission/Transaxle
Problem: The owner brought his Acura in because when he drives by the local airport, the car radio picks up the communication between the air traffic controller and the pilots. It all started after he had a roof rack installed.
Vehicle: 2013 Dodge Grand Caravan, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle was towed in for a “crank/no start” problem. According to the owner, it started as an intermittent “hard start/extended crank” issue, which eventually turned into the “crank/no start” problem, and at that point, the malfunction indicator light (MIL) came on.
Vehicle: 2013 Kia Optima, L4-2.4L, Automatic Transmission/Transaxle
Problem: This vehicle was brought to the shop because the trunk would intermittently open on its own. There were no warning lights on in the dash. The problem seemed to happen mostly after it rained or the owner took it through the car wash.
Vehicle: 2010 Volkswagen Routan (7B1), V6-4.0L (CGVA), Automatic Transmission/Transaxle
Problem: Customer stated that the engine would intermittently stall when releasing the accelerator pedal mostly when it was wet or raining. It stalled on dry days too but not as often. The malfunction indicator light (MIL) was not ON.
Vehicle: 2005 Ford F-350, 4WD, Super Duty, V8-6.0L DSL Turbo, VIN P, Automatic Transmission
Problem: While checking the lights on his trailer before a trip, the owner found that the parking lamps didn’t work. He brought the truck and trailer in to have it checked out.
Vehicle: 2008 Saturn Aura, V6-3.5L, Automatic Transmission/Transaxle
Problem: The owner brought this vehicle to the shop because, if the engine was turned off when it was at full operating temperature, it would not crank over when trying to restart. After cooling down for a while, the engine would crank and start normally.
Vehicle: 2014 Chevrolet Malibu, L4-2.5L, Automatic Transmission
Problem: This Chevy Malibu was towed to the shop with a "no crank" condition. The vehicle owner had replaced the battery. Immediately afterwards, the engine started up and ran but quickly died and the engine would not crank over.
Vehicle: 2005 Ford Focus, L4-2.0L, VIN N, Automatic Transmission
Problem: This Ford Focus, equipped with the 4F27E transmission, arrived at a transmission specialty shop with an inoperative third gear.
Vehicle: 2011 Kia Rio, L4-1.6L, Automatic Transmission
Problem: This vehicle arrived at the shop with valve damage after breaking a timing belt while the engine was running. The vehicle owner didn’t realize that the timing belt had broken and replaced the fuel pump, hoping that would fix the problem. When that didn’t work, he brought the car in to the shop.
Vehicle: 2011 Mini Cooper S (R56), L4-1.6L Turbo (N18), Automatic Transmission/Transaxle
Problem: The vehicle came in for a crank but no-start condition.
Vehicle: 2003 Jeep Grand Cherokee, 4WD, V8-4.7L, Automatic Transmission
Problem: The owner was concerned that the transmission had developed a harsh bang when shifting into gear and while shifting between gears on acceleration. In addition to the noise, the malfunction indicator light (MIL) was on.
Vehicle: 2014 Dodge Ram 1500, 4WD, V6-3.0L Turbo DSL, Automatic Transmission
Problem: The owner brought his truck to the shop because the engine would intermittently stall while driving at any speed. It would also sometimes crank over but not start. The malfunction indicator light was not on.
Vehicle: 2006 Honda Civic, L4-1.8L
Problem: After the transmission was replaced, the speedometer read 10 MPH with the engine idling and the transmission in “Park”. Another issue was that the transmission could not be shifted from “Park” to “Reverse”, but it could be shifted from “Drive” to “Reverse”.
Vehicle: 2019 Dodge Grand Caravan, V6-3.6L
Problem: The vehicle was in a body shop having repairs done to the left front area. After the body repairs were completed, the engine hesitated, bogged on acceleration and the malfunction indicator light (MIL) was On.
Vehicle: 2003 Chevy K1500, 4WD, V8-4.8L, VIN V
Problem: The vehicle was dropped off at the shop because the turn signals would operate at standard speed only when no other lights were in use. If the brakes were applied or if the headlights were on, the turn signals began flashing much faster than normal.
Vehicle: 2008 Dodge Grand Caravan, V6-3.8L
Problem: The repair shop rebuilt the Grand Caravan’s automatic transmission. After the repairs, the transmission would intermittently slip in third and fourth gears. The technician checked the ATF level and found that it was two quarts over-filled. After setting the fluid to the correct level, the issue remained. A quick scan revealed the following diagnostic trouble codes (DTCs):
Vehicle: 2003 Ford Expedition, 4WD, V8-5.4L SOHC, VIN L
Problem: This vehicle was brought to the shop because the malfunction indicator light (MIL) and the air bag warning light was on.
Vehicle: 2008 Mercedes Benz E 350 Sedan (211.056), V6-3.5L (272.964)
Problem: The E 350 sedan was brought to the shop because a red warning message regarding the charging system was intermittently being displayed in the instrument panel cluster (IPC).
Vehicle: 2004 Nissan Altima, L4-2.5L (QR25DE)
Problem: This Altima originally came into the shop because the battery light was ON. The technician diagnosed the problem as a bad alternator and replaced it. When he started the engine to test the charging system, the new alternator quickly became very hot. He replaced the alternator again assuming the first one was defective. The second alternator did the same thing (A hand-held digital temperature sensor read 190°F).
Vehicle: 2016 Mitsubishi Outlander Sport, 2WD, L4-2.0L, Automatic Transmission
Problem: The vehicle owner complained that the air conditioner was not cold enough.
Details: The technician verified that the vehicle was equipped with a dual-zone system. The air was cold coming out of the passenger side vents, but not on the driver’s side. He connected a scan tool and found no diagnostic trouble codes. A quick call to ALLDATA Tech-Assist resulted in some interesting experience-based advice.