ALLDATA tech tips
Vehicle: 2012 Kia Sorento, 2WD, L4-2.4L, VIN 6, (GDI), Automatic Transmission/Transaxle
Problem: After a Kia dealer replaced the long block under the SC147 Theta II Engine Safety Recall campaign, the Sorento was barely able to start and idle. The MIL was on. The Kia dealer recommended replacing the catalytic converters, but since the MIL was not on before the long block was replaced, the owner decided to have the vehicle towed to an independent shop for a second opinion.
Vehicle: 2011 BMW 335i Coupe, L6-3.0L Turbo, Automatic Transmission/Transaxle
Problem: The owner brought her BMW in because the malfunction indicator light (MIL) was on. The engine seemed to run fine.
Vehicle: 2001 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle
Problem: This vehicle was parked for several months and only moved about 50 feet once a week. The owner towed it to the shop because, the last time he tried to move it, the engine would crank but not start.
Vehicle: 2007 Honda Pilot, 4WD, V6-3.5L, Automatic Transmission/Transaxle
Problem: The Honda Pilot was towed to the shop after the intake manifold exploded. The owner said he went to the gas station and filled his fuel tank. As soon as he restarted the car, he heard a loud noise and then saw smoke coming out from under the hood. He quickly opened the hood to find the intake manifold was on fire. He smothered the flames with his coat. Prior to this, the engine had been running fine.
Vehicle: 2018 Dodge ProMaster 2500, V6-3.6L, Automatic Transmission/Transaxle
Problem: The owner brought his Dodge ProMaster to the shop because he was hearing a clunking noise from the left front suspension area while driving. Another shop already replaced the left front strut, sway-bar links and front brakes, but the problem persisted.
Vehicle: 2010 Ford F-150, 4WD, V8-5.4L, Flex Fuel, Automatic Transmission/Transaxle
Problem: The vehicle was towed in because, although the engine would crank, it would not start. After sitting for a few minutes, the engine would start and run fine for a while then shut off and would not restart.
Vehicle: 2011 Chevrolet Camaro, V8-6.2L, Automatic Transmission/Transaxle
Problem: The vehicle owner says that the engine started and ran fine but, when she tried to shut the engine off, the key was stuck in the ignition switch and could not be removed.
Vehicle: 2011 GMC Acadia, FWD, V6-3.6L, Automatic Transmission/Transaxle
Problem: The Acadia was originally brought in for an engine run-on concern. The engine would not shut off, even with the key removed from the ignition. No diagnostic trouble codes.
Vehicle: 2013 Chevy Traverse, AWD, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle owner said that the hill start assist system would not release the brakes after stopping on a hill and trying to accelerate. Editor’s note: The hill start assist system is designed to temporarily hold the brakes on while stopped on a hill until the driver can release the brake pedal and push on the accelerator pedal.
Vehicle: 2007 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle
Problem: After a routine timing belt replacement, the technician noticed that the camshaft timing marks were off one tooth when tension was put on the belt.
Vehicle: 2014 Ford F-450 Super Duty, 2WD, V8-6.7L DSL Turbo, Automatic Transmission/Transaxle
Problem: The owner brought his F-450 to the shop because it had a slow coolant leak and the transmission kept overheating. He could not see a leak anywhere on or under the engine but had to occasionally add coolant.
Vehicle: 2016 Audi A3 Quattro Sedan (8VS), L4-2.0L Turbo (CNTC), Automatically Shifted Manual Transmission/Transaxle
Problem: The Audi’s owner dropped it off at the shop because the malfunction indicator light (MIL) was on, and the engine was running extremely hot according to the coolant temperature gauge.
Vehicle: 2010 Dodge Caliber, L4-2.0L, Continuously Variable Transmission/Transaxle
Problem: This Dodge Caliber was brought to the shop because the front turn signals did not operate when the headlamps were on.
Vehicle: 2014 Ford Fusion, FWD, L4-2.0L Turbo, Automatic Transmission/Transaxle
Problem: The Fusion was involved in a front-end collision. After the body repairs, which included replacing the Steering Gear/Power Steering Control Module (PSCM), the power steering system was inoperative. The message center displayed a new warning message: "STEERING LOSS STOP SAFELY".
Vehicle: 2013 F-150, 4WD, V6-3.5L Turbo, Automatic Transmission
Problem: The A/C stopped working on this Ford F-150 so the customer brought it to the shop.
NOTE: The vehicle was equipped with an electronic automatic temperature control (EATC) system.
Vehicle: 2012 Buick LaCrosse, FWD, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle owner stated that while driving or while sitting at a stop, the warning lights in the instrument cluster start flashing, the tachometer and speedometer gauges fluctuate erratically, and the engine starts to surge then will eventually stall out.
Vehicle: 2018 Lexus NX 300, FWD, L4-2.0L Turbo (8AR-FTS), Automatic Transmission/Transaxle
Problem: This vehicle sustained substantial front and rear collision damage. The bumpers and proximity sensors were replaced during repairs. After the repairs were made, the parking assist system did not work and the warning indicator in the instrument cluster was on. The body shop’s technician pulled a diagnostic trouble code (DTC) then called ALLDATA Tech-Assist for some assistance.
Vehicle: 2003 BMW 745Li (E66), V8-4.4L (N62), Automatic Transmission/Transaxle
Problem: This vehicle arrived at the shop with a dead battery that had been drained while trying to start the engine.
Vehicle: 2007 Ford F-150, 4WD, V8-5.4L, VIN 5, Automatic Transmission/Transaxle
Problem: This F150 was brought in for a rough idle and lack of power concern. The owner also noticed black smoke coming from the exhaust and it smelled like fuel.
Vehicle: 2010 Volkswagen Routan (7B1), V6-4.0L (CGVA), Automatic Transmission/Transaxle
Problem: Customer stated that the engine would intermittently stall when releasing the accelerator pedal mostly when it was wet or raining. It stalled on dry days too but not as often. The malfunction indicator light (MIL) was not ON.
Vehicle: 2013 Dodge Grand Caravan, V6-3.6L, Automatic Transmission/Transaxle
Problem: The vehicle was towed in for a “crank/no start” problem. According to the owner, it started as an intermittent “hard start/extended crank” issue, which eventually turned into the “crank/no start” problem, and at that point, the malfunction indicator light (MIL) came on.
Vehicle: 2008 Saturn Aura, V6-3.5L, Automatic Transmission/Transaxle
Problem: The owner brought this vehicle to the shop because, if the engine was turned off when it was at full operating temperature, it would not crank over when trying to restart. After cooling down for a while, the engine would crank and start normally.
Vehicle: 2005 Ford F-350, 4WD, Super Duty, V8-6.0L DSL Turbo, VIN P, Automatic Transmission
Problem: While checking the lights on his trailer before a trip, the owner found that the parking lamps didn’t work. He brought the truck and trailer in to have it checked out.
Vehicle: 2014 Chevrolet Malibu, L4-2.5L, Automatic Transmission
Problem: This Chevy Malibu was towed to the shop with a "no crank" condition. The vehicle owner had replaced the battery. Immediately afterwards, the engine started up and ran but quickly died and the engine would not crank over.
Vehicle: 2005 Ford Focus, L4-2.0L, VIN N, Automatic Transmission
Problem: This Ford Focus, equipped with the 4F27E transmission, arrived at a transmission specialty shop with an inoperative third gear.