ALLDATA tech tips
Vehicle: 2003 Jeep Grand Cherokee, 4WD, V8-4.7L, Automatic Transmission
Problem: The owner was concerned that the transmission had developed a harsh bang when shifting into gear and while shifting between gears on acceleration. In addition to the noise, the malfunction indicator light (MIL) was on.
Vehicle: 2014 Dodge Ram 1500, 4WD, V6-3.0L Turbo DSL, Automatic Transmission
Problem: The owner brought his truck to the shop because the engine would intermittently stall while driving at any speed. It would also sometimes crank over but not start. The malfunction indicator light was not on.
Vehicle: 2019 Dodge Grand Caravan, V6-3.6L
Problem: The vehicle was in a body shop having repairs done to the left front area. After the body repairs were completed, the engine hesitated, bogged on acceleration and the malfunction indicator light (MIL) was On.
Vehicle: 2006 Honda Civic, L4-1.8L
Problem: After the transmission was replaced, the speedometer read 10 MPH with the engine idling and the transmission in “Park”. Another issue was that the transmission could not be shifted from “Park” to “Reverse”, but it could be shifted from “Drive” to “Reverse”.
Vehicle: 2003 Chevy K1500, 4WD, V8-4.8L, VIN V
Problem: The vehicle was dropped off at the shop because the turn signals would operate at standard speed only when no other lights were in use. If the brakes were applied or if the headlights were on, the turn signals began flashing much faster than normal.
Vehicle: 2008 Dodge Grand Caravan, V6-3.8L
Problem: The repair shop rebuilt the Grand Caravan’s automatic transmission. After the repairs, the transmission would intermittently slip in third and fourth gears. The technician checked the ATF level and found that it was two quarts over-filled. After setting the fluid to the correct level, the issue remained. A quick scan revealed the following diagnostic trouble codes (DTCs):
Vehicle: 2008 Mercedes Benz E 350 Sedan (211.056), V6-3.5L (272.964)
Problem: The E 350 sedan was brought to the shop because a red warning message regarding the charging system was intermittently being displayed in the instrument panel cluster (IPC).
Vehicle: 2003 Ford Expedition, 4WD, V8-5.4L SOHC, VIN L
Problem: This vehicle was brought to the shop because the malfunction indicator light (MIL) and the air bag warning light was on.
Vehicle: 2004 Nissan Altima, L4-2.5L (QR25DE)
Problem: This Altima originally came into the shop because the battery light was ON. The technician diagnosed the problem as a bad alternator and replaced it. When he started the engine to test the charging system, the new alternator quickly became very hot. He replaced the alternator again assuming the first one was defective. The second alternator did the same thing (A hand-held digital temperature sensor read 190°F).
Vehicle: 2016 Mitsubishi Outlander Sport, 2WD, L4-2.0L, Automatic Transmission
Problem: The vehicle owner complained that the air conditioner was not cold enough.
Details: The technician verified that the vehicle was equipped with a dual-zone system. The air was cold coming out of the passenger side vents, but not on the driver’s side. He connected a scan tool and found no diagnostic trouble codes. A quick call to ALLDATA Tech-Assist resulted in some interesting experience-based advice.
Vehicle: 2010 Mini Cooper S Clubman, L4-1.6L Turbo (N14), Automatic Transaxle
Problem: A customer brought his Mini Cooper to the shop because the malfunction indicator light was on. The problem was a bad catalytic converter. After the converter was replaced and the diagnostic trouble code (DTC) cleared, the evaporative (EVAP) emissions monitor would not run to completion.
Vehicle: 2007 Dodge Grand Caravan, V6-3.3L, VIN R, Automatic Transaxle
Problem: While the owner was driving around town, the engine suddenly died. When she tried to restart it, the starter would not crank the engine over. Additionally, she heard clicking noises from under the hood.
Vehicle: 2007 BMW 760Li (E66), V12-6.0L (N73TU), Automatic Transmission
Problem: The vehicle owner asked the shop to replace the coolant and thermostat using the aftermarket part he provided. The technician installed the thermostat and replaced the coolant, but after the job was completed, the engine became hard to start and the malfunction indicator light (MIL) came on.
Vehicle: 2005 Pontiac Sunfire, L4-2.2L, VIN F, Automatic Transaxle
Problem: The owner brought his Sunfire to the shop because the exterior lights were dim, and the windshield wipers ran slow, even when the high-speed setting was selected.
Vehicle: 2015 Nissan-Datsun Versa Sedan, L4-1.6L, CVT Transaxle
Problem: This vehicle was brought to the shop because the malfunction indicator lamp was on. The customer also mentioned that the engine would hesitate when she shifted the transmission into reverse.
Vehicle: 2008 Ford F250, 4WD, Super Duty, V8-6.4L DSL Turbo, Automatic Transmission
Problem: The shop got a Ford F250 in because the radio didn’t work, the PRNDL gear indicator light was out and there was no instrument panel operation unless the engine was revved to about 1500 rpm.
Vehicle: 2017 Honda Civic Sedan, L4-1.5L Turbo (L15B7), Automatic Transaxle
Problem: A 2017 Honda Civic was in a minor collision but sat for months in the Collision shop awaiting authorization for repairs. The vehicle was finally repaired but the battery had gone dead in the interim. After the battery was replaced, the Civic started and ran fine but numerous diagnostic trouble codes (DTCs) were discovered in the “post-scan” of the vehicle. The “Pre-scan” had revealed no DTCs. The technician retrieved the following codes:
Vehicle: 2006 Chrysler 300, V6-2.7L, VIN R, Automatic Transmission
Problem: The vehicle owner stated the oil pressure warning lamp lights up while making left or right turns. The malfunction indicator light (MIL) would come on intermittently.
Vehicle: 2007 Ford Expedition, 4WD, V8-5.4L, Automatic Transmission
Problem: The vehicle was brought to the shop because the power windows were inoperative. They were all down about 2” and would not go up or down. The customers stated that they could hear a buzzing from the master switch.
Vehicle: 2012 Nissan Sentra, L4-2.0L (MR20DE), CVT Transmission
Problem: The customer stated that none of the power door locks were functioning. At first it was just one door, then another, then another until none of them were working. It didn’t matter if she used the key fob or the switches in the doors.
Vehicle: 2005 GMC Sierra 2500, 4WD, V8-6.6L DSL, Turbo VIN 2, Automatic Transmission
Problem: The truck was towed to the shop because, while holding the key in the Start position, the starter would begin cranking the engine over, then stop cranking before the engine started.