Call us with your toughest problems!
Expert advice until the vehicle is repaired

As a Tech-Assist subscriber, benefits pay off in a big way:

  • Reduce diagnostic time
  • Take on more difficult repairs
  • Enhance technicians’ diagnostic ability

With your subscription, you’re allotted three cases per month. However, you can unlock virtually unlimited calls with one simple step: every time one of your case repairs is “Verified” with the Tech-Assist team, a new case is added back to your monthly allotment, providing you with limitless calling power. That includes unlimited calls per case involving one vehicle, a benefit that is above the norm for most hotline services.

Expert advice until the vehicle is repaired

As a Tech-Assist subscriber, benefits pay off in a big way:

  • Reduce diagnostic time
  • Take on more difficult repairs
  • Enhance technicians’ diagnostic ability

With your subscription, you’re allotted three cases per month. However, you can unlock virtually unlimited calls with one simple step: every time one of your case repairs is “Verified” with the Tech-Assist team, a new case is added back to your monthly allotment, providing you with limitless calling power. That includes unlimited calls per case involving one vehicle, a benefit that is above the norm for most hotline services.

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Tech-Assist-RescueLens-TechA-PDP-US
LIVE STREAM

Step-by-step repair, our experts will talk you through tough challenges and can even live-stream video to pinpoint problems. 

SUPPORT FROM ASE MASTER TECHS

Our Master Techs are ASE-certified, and many have over 20+ years of multi-line automotive diagnostic and repair experience. They’ve taught as college-level automotive instructors and many have over 25+ years of owning and running profitable shops. They’re hand-selected for their talents for creating brief, customized diagnostic strategies that quickly get to the root of a problem.

OPEN WHEN YOU ARE

We’ve added call centers in Georgia and Texas to cover all business hours. That means we’re open when you need us, Monday through Friday.

SEE ALLDATA TECH-ASSIST IN ACTION
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LIVE VIDEO STREAMING
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Hear what the Car Dr. Says about ALLDATA Tech-Assist
Tech-Assist Bios

Meet our Master Techs

Check out their biographies and learn about their credentials, experience, and hobbies.

Meet the team
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Always have had a great success with Tech-Assist. Great help & on top of their information as well.

Julian O., Technician

I’ve tried other hotline services – they can’t compete with ALLDATA Tech-Assist for their quick response time and unmatched professionalism. On a scale of 1-10, with 10 being fantastic, I rate the ALLDATA Tech-Assist team a 10 +++.

B.Asif, Technician – Pennzoil 10-Minute Oil Change

The techs are personable, knowledgeable, and realistic – and they don’t take you down rabbit trails. I worked with a tech named Billy; he was very instrumental in figuring out the problem. He also really seemed to care; he called back several times to see if we needed any more help ...

Phil Snyder, Stouch's Auto Repair Shop

... He even went as far as to provide us with a cell number, and had equipment recommendations when we asked. Everyone I talk to really seems to care and they do a great job of following up. I don’t believe that any shop can do everything by themselves; it’s really great to have a network you can trust.

Phil Snyder, Stouch's Auto Repair Shop

I’m extremely happy with the advice and guidance provided by the ALLDATA Tech-Assist team. When I get challenging electrical problems, the guys on the Tech-Assist team not only provide time-saving diagnostic strategies, they take the time to explain every step. It’s like going to a technical college and taking a basic to advanced diagnostic class!

B.Asif, Technician – Pennzoil 10-Minute Oil Change

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PRODUCT SUPPORT

FAQs, How-To Docs & More

 

Visit the Support Page for ALLDATA Tech-Assist

 

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NEED MORE INFORMATION?

Not sure which products are best for your shop? Just complete the form to request more information, schedule a demo, or talk with a representative. We’ll make sure you get you the resources you need to make an informed decision.

CALL (800) 697‑2533

TO SPEAK WITH A REPRESENTATIVE

For single vehicle license information visit ALLDATA DIY.