Don’t see the OEM info you need? Need to verify a repair procedure or specification? 

Submit a Library Request and get a response FAST – usually in 30 minutes or less.

• The ALLDATA Library Team will research your request and quickly email, fax, or call with the OEM information.

• The Library Request service is included with your Repair subscription.

Option 1: Submit the Fax Request Form

1. In ALLDATA Repair (DVD), select the vehicle that you would like more information for.

   • If your desired vehicle is not in the database, select a similar vehicle, then add detailed notes about the desired vehicle in the Data field of the form.

     • Our library team has access to information for both pre-1982 vehicles and for newer model-year vehicles not yet included in the database.

2. Click the FAX icon at the top of the page.
   

3. Fill out and submit the form that opens.

4. If you would like the information emailed to you instead of faxed, state that in the Other Information field, and include the email address that you would like the information sent to.
   

5. To send the request, click Print/Fax Request.

6. • If you have a fax program installed on your computer, select the fax program in the Name drop-down box >> Click OK.

     • Your information request will automatically be faxed to the ALLDATA research team.  There is no need to print a hardcopy your request.

     • Note: The name of your fax program will be different from the one pictured below.
       

• If you do NOT have a fax program on your computer, select a printer in the Name drop-down box >> Click OK.

  • Your information request will print.

  • Manually fax your request via your fax machine directly to the Research Team at 1-800-684-4241.

  • Note: The name of your printer will be different from the one pictured below.
    

Option 2: Call ALLDATA Customer Support

• Phone: 1-800-859-3282, option 1.

• Hours: Representatives are available during business hours: