Product Support

Buttons are Missing



ALLDATA® ManageSM is missing buttons.


Possible Cause(s):

  • The Compatibility settings need to be changed.

  • The Colors setting needs to be changed.


Suggested Solution(s):

Step 1: Adjust the Compatibility settings

  1. Right-click over the ALLDATA Manage icon and left-click on Properties.

  2. Click on the Compatibility tab.

  3. Make sure that there is NOT a check in Compatibility mode.

  4. Put a check in the boxes for the following options:

    • Disable visual themes

    • Disable desktop composition

    • Disable display scaling on high DPI settings

  5. Click Apply.

  6. Click OK.

  7. If the issue continues, go to Step 2.

Step 2 (if needed): Adjust the Colors setting

  1. Click Start >> Control Panel.

  2. Under Appearance and Personalization, click Adjust screen resolution.

  3. Click Advanced settings.

  4. Click on the Monitor tab.

  5. On the bottom left corner under Colors, click on the drop-down and select High Color (16 bit).

  6. Click Apply >> OK.