Local Prices and Costs for AutoZone Parts Will Not Display
The ALLDATA® ManageSM 4.9 Parts and Labor Catalog will display national, but not local AutoZone prices or options to order parts.
An error message will occur if a deactivated/incorrect PIN is entered and the Update Password and MCL button is pressed.
- Error mesage: "There was an error calling the AutoZone Ordering Web Service. Customer has been deactivated."
A deactivated or invalid PIN is entered in the Catalog Setup AutoZone PIN field.
Enter a valid Commercial Autozone PIN in the AutoZone PIN field on the Company Setup >> Catalog Credentials tab.
- If you do not know your PIN, contact your local COMMERCIAL AutoZone store.