#1059: "Estimate Cannot be Viewed Because it is Locked"
When trying to open an existing estimate, the following message appears:
This estimate cannot be viewed because it is locked. (INFORMATIONAL MESSAGE #1059).
This issue is normally caused when tax rates are changed, then a previously existing ticket is opened and you click Yes to the option of changing the tax rates.
Close the ALLDATA Repair (DVD) program.
Click Start >> All Programs (or Programs) >> ALLDATA >> Utility Manager.
If your computer doesn't have a Utility Manager file listed, Call ALLDATA Customer Support at 1-800-859-3282, option 2
Once the ALLDATA for Windows Service Utilities window opens, click Data >> Estimate Lock Management.
Click Select All >> OK.
Reopen ALLDATA Repair (DVD). The estimate should be unlocked.