Repair Info & Diagnostic Support

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ALLDATA Community

Check out the Community – ALLDATA’s diagnostic Q&A forum. If you don’t see the fix you want, ask a new question – they ALWAYS get answered.

  • A database of reliable, verified fix information is quickly searchable right from the Community Home page.

  • ALLDATA Community is included with your ALLDATA Repair or ALLDATA Collision subscription.

Learn How to Access Community

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ALLDATA Research Library

ALLDATA Research Library

Don’t see the OEM info you need? Need to verify a repair procedure or specification? Submit a Library Request and get a response FAST – usually in 30 minutes or less.

  • The ALLDATA Library Team will research your request and quickly email, fax, or call with the OEM information.

  • The Library Request service is included with your ALLDATA Repair or ALLDATA Collision subscription.

Learn How to Submit a Library Request

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ALLDATA Tech-Assist

Call us with your toughest vehicle diagnostic problems – Our ASE Certified Master Techs will stay with you until the problem’s solved – even on the weekend! The other guys don’t do that.

Each time you verify a repair you get another case added back to your monthly allotment, providing you with limitless calling power. Or now, if you prefer, you can try Tech-Assist on a case-by-case basis, and get unlimited calls until your problem is resolved – limited to one vehicle per case. 

Take on more difficult repairs. Reduce diagnostic and research time. Expand your technicians’ diagnostic knowledge. It’s like having a Master Tech in your shop – but not on your payroll. ALLDATA Tech-Assist requires a subscription to ALLDATA Repair or ALLDATA Collision.

Learn More

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Repair and Diagnostic Support

The ALLDATA Library Request function is easy and it works great. Our shop uses it regularly…thank you for your consistent help finding the correct OEM data fast! Great job!​

Dan S., COO – Fix Auto Highlands Ranch


The ALLDATA Library Agent found and sent the information I was looking for very quickly… even though he had to look at multiple resources to find it.

Stephen M., Mechanic – Hendrick Collision Center of Kansas City


I’m extremely happy with the advice and guidance provided by the ALLDATA Tech-Assist Team. When I get challenging electrical problems, the guys on the Tech-Assist Team not only provide time-saving diagnostic strategies, they take the time to explain every step. It’s like going to a technical college and taking a basic-to-advanced diagnostic class!

B. Asif, Technician – Pennzoil 10-Minute Oil Chang

I’ve tried other hotline services – they can’t compete with ALLDATA Tech-Assist for their quick response time and unmatched professionalism. On a scale of 1-10, with 10 being fantastic, I rate the ALLDATA Tech-Assist team a 10 +++.

B. Asif, Technician – Pennzoil 10-Minute Oil Change