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Welcome to ALLDATA Support!
Your self-help resource for How-To info, 
troubleshooting tips, training options, and FAQs.
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Product Support

Get help using ALLDATA’s most current products.

Repair Information & Diagnostic Support

Learn how to get help from ALLDATA's Repair and Diagnostic services

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Library Support

Can't find the information you're looking for? Request it from our Library Research Team

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Community

Post a question, search verified repairs, or lend your expertise to answer a few questions!

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Tech-Assist

Contact our in-house team of highly-skilled ASE-Certified Master Technicians to walk you through even the most difficult diagnostic procedure.

Account & Billing Support

Learn how to pay by mail or phone, enroll in eStatements, or sign up for autopay. Update your contact information or subscribe to additional products.

Contact Customer Support

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Vehicle Repair Info

CALL 1-800-859-3282

LIBRARY - OPTION 1

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Product Support and Training

CALL 1-800-859-3282

PRODUCT SUPPORT - OPTION 2

TRAINING - OPTION 5

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Account Management

CALL 1-800-859-3282

BILLING - OPTION 3

ACCOUNT - OPTION 4

Email Options

Description

Business Hours

Description
Technical Support

Monday – Friday
5:30am – 5:00pm (Pacific) 

Billing & Account Support

United States
Monday – Friday
5:30am – 5:00pm (Pacific) 

Automotive Support (Library Requests)

Monday – Friday
5:30am – 5:00pm (Pacific) 

Training

Monday – Friday
5:30am – 5:00pm (Pacific) 

ALLDATA Tech-Assist (Diagnostic Hotline)

Monday – Friday
5:30am – 5:00pm (Pacific) 

Saturday 
5:30am – 5:00pm (Pacific)* 

*French/Spanish support is not currently available on Saturday.

Sales

Monday – Friday
6:30am – 4:30pm (Pacific)