Support Center
How can we help you?
Product Support
Get help using ALLDATA’s most current products.
Repair Information & Diagnostic Support
Learn how to get help from ALLDATA's Repair and Diagnostic services
Can't find the information you're looking for? Request it from our Library Research Team
Post a question, search verified repairs, or lend your expertise to answer a few questions!
Contact our in-house team of highly-skilled ASE-Certified Master Technicians to walk you through even the most difficult diagnostic procedure.
Account & Billing Support
Learn how to pay by mail or phone, enroll in eStatements, or sign up for autopay. Update your contact information or subscribe to additional products.
Training & Certification
Contact Customer Support
CALL 1-800-859-3282 - Select Option 1 for Current ALLDATA Subscribers, then select one of the following options:
LIBRARY - OPTION 1
PRODUCT SUPPORT - OPTION 2
TRAINING - OPTION 5
BILLING - OPTION 3
ACCOUNT - OPTION 4
Email Options
Business Hours
- Technical Support
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Monday – Friday
5:30am – 5:00pm (Pacific) - Account Support
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United States
Monday – Friday
6:00am – 5:00pm (Pacific) - Billing
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United States
Monday – Friday
5:30am – 5:00pm (Pacific) - Automotive Support (Library Requests)
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Monday – Friday
5:30am – 5:00pm (Pacific) - Training
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Monday – Friday
5:30am – 5:00pm (Pacific) - ALLDATA Tech-Assist (Diagnostic Hotline)
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Monday – Friday
5:30am – 5:00pm (Pacific)Saturday
5:30am – 5:00pm (Pacific)**French/Spanish support is not currently available on Saturday.
- Sales
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Monday – Friday
6:30am – 4:30pm (Pacific)