Product Support

How Do I Request Vehicle Information That I Can't Find?

Don’t see the OEM info you need? Need to verify a repair procedure or specification? 

Submit a Library Request and get a response FAST – usually in 30 minutes or less.

  • The ALLDATA Library Team will research your request and quickly email, fax, or call with the OEM information.

  • The Library Request service is included with your Repair or Collision subscription.
     

Option 1: Submit the Library Request Form

  1. In ALLDATA Repair or Collision, select the vehicle that you would like more information for.

    • If your desired vehicle is not in the database, open the Library Request form and type in the required vehicle information.

      • Our library team has access to information for many medium/heavy-duty truckspre-1982 vehicles and for newer model-year vehicles not yet included in the database.

  2. Click the Library Request link at the top of the page.

  3. Fill out and submit the request form with as much detailed information as possible.

  4. The information you requested will be sent to you typically in 30 minutes or less during business hours.

Option 2: Call an ALLDATA representative

  • Phone1-800-859-3282, option 1

  • Hours: Representatives are available during business hours.

  • Note: If we are experiencing high call volumes, please submit the Library Request form for faster service.