Using Diagnostic Intelligence

  1. Log into my.alldata.com and open the Diagnostic Intelligence app.
    Open Diagnostic Intelligence app
  2. Select a Vehicle.
    select vehicle
  3. View common Diagnostic Resources available from ALLDATA Repair, for the selected vehicle, in the left hand menu.
    diagnostic resources
  4. Select from the list of common Codes and Symptoms, or fill in the Search for Code or Symptom box and click View Diagnostic Article to find information for a specific diagnostic concern.
    select or search for code or symptom
  5. View diagnostic information from any the following tabs:

Overview

DTC and symptom description, related TSBs and probable causes.

overview tab

 

OEM Article

OEM provided diagnostic instructions that could include:

  • Fault conditions
  • Component descriptions
  • Circuit and component testing
  • Clearing instructions
  • Diagnostic aids
  • and more...
oem article tab

Shortcut Tests

Quick reference to common testing procedures.

shortcut tests tab

Service Info

Links to related testing information available in ALLDATA Repair.

service info tab

Known Fixes

Frequency‑ranked repair insights from ALLDATA, including fixes contributed by ALLDATA technicians.

known fixes tab

Community

Community sourced answers for hard-to-diagnose problems from over 300,000 ALLDATA techs and ALLDATA's Automotive Diagnostic Team.

community tab

AI Insights

Available AI insights could include:

  • Typical diagnostic time
  • Skill level to test and diagnose
  • Most likely root cause
  • Recommended diagnostic approach
  • Common diagnostic mistakes to avoid
ai insights tab