Can I Change the Total Balance Due on an Invoice? | ALLDATA

Product Support

Support Center

Manage Online Support

FAQs

Misc. FAQs

How Do I Turn Off / Disable Suggested Jobs?

How Do I Get End Of Day (EOD) Information?

What is a Job Grouping?

Can I Translate ALLDATA Manage Online to a Different Language?

Can I Change the Sender Phone Number When Sending Text Messages to Customers?

Can I Change the Total Balance Due on an Invoice?

How Do I Change My Outgoing Email Address When Messaging Customers?

What Does ACES Mean?

QuickBooks Desktop Export FAQ

How Can I Record a Partial Payment?

How Do I Change My Company Name?

How can I view repair information associated with my line items?

Can I Change the Total Balance Due on an Invoice?

For accounting purposes, you cannot edit the total balance due after the repair order has become an invoice. However you can credit (refund) the entire invoice.

After the entire amount has been credited, you can rebuild the repair order in order to process the correct invoice and Balance Due.

See Crediting an Invoice to learn more.